Matt Cooper was excellent! We had a horrible experience with the Audi dealership in Albuquerque, NM (I would definitely NOT recommend them) and we wer...e actually going to switch to BMW. We happen to be driving through Colorado Springs and stop to give Audi a second chance. Matt and the rest of the staff made sure that our experience was positive. I would definitely go back to Phil Long Audi and Matt Cooper!
Robert Spah is an exceptional service consultant. He is especially good at being thrifty and watching out for the customer. The facilities were in a t...emporary state of remodeling, thus the lower rating. Service was finished ahead of schedule.
great service, but the paper work and the waiting take too long. Something needs to be done about speeding up the process. The general manager was exc...ellent and very accommodating
Robert made the scheduling of the service easy and provided with a loaner right away. He is focussed and quick, diligent with the paperwork and keeps ...the customers engaged during the whole process.
Excellent customer service. Repair was done in a timely manner and car was washed and ready for pickup when expected. They also provided me with a ...loaner car while the work was being done.
Judy, thank you for your review and feedback. We appreciate you taking the time to share your experience with us.
Working with the people of Phil Long Audi was a really good experience. This was our first Audi purchase and we were made to feel welcome and they li...stened to our needs. I had to go back to have tires changed out and the service department was also great to deal with. They are all very attentive to their customers.
Carolyn, we appreciate your review and feedback about your experience. We are glad to hear that it was a great one. Thank you!
Went in just to test drive and when they presented me with some impressive numbers I just had to buy. Quickest and easiest car buying I have ever done.... Very impressed with the team and management.
John, we appreciate your review and feedback about your experience. We are glad to hear it was a great one. Thank you.
Sheena is a punk rocker! Our sales rep, Sheena , was the best. Pho Long Audi and associates Rock. The S5 I bought is incredible. Don’t be afraid of C...ertified Pre owned . I have 2 from Phil Long Audi and impressed by them both, equally. Thanks guys . Great stuff
Scott, we are glad to hear both your experiences have been great. Thank you for your review and feedback!
Had a recall service done on my Audi. They got it done sooner than expected and did a great job detailing the car.
We are glad to hear your Service experience was a positive one. Thank you for providing some feedback.
Keith did a fantastic job of showing us both pre-owned qualified and 2018 Audi Q5 inventory!
Steve, thank you for your review and feedback!