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Auto Junction Benz & Beemers

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (129 reviews)
Visit Auto Junction Benz & Beemers
Sales hours: 9:30am to 7:00pm
Service hours: 9:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:30am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–7:00pm 9:00am–7:00pm
Saturday 9:00pm–6:00pm 9:00am–7:00pm
Sunday Closed Closed
(480) 761-3837 (480) 761-3837

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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GREAT CAR AND AMAZING SERVICE,

One of the quickest car purchased, I love their car collection, will return for next purchase.they let me drive the car on my own, gave me the great offer for my trade, they beat the interest rate i had from my own credit union,I was in and out in 45 min that was nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Highly Recommend

We traveled from Florence area to Tempe to see a car we found online at Auto Junction. Where has this awesome company been in all the years we have been buying vehicles? ... Alex the owner and all of the staff were very pleasant to work with. They made the process very easy going. I couldn't be happier with the decision we made purchasing through them. I highly recommend this company for your next car purchase. The cars on his lot are in brand new condition and priced well. Alex even went above and beyond to deliver the vehicle we purchased closer to home so my teenager didn't have to drive it all the way back. Thank you Alex and Auto Junction employees for the awesome car buying experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Great doing business with , it was our duty to make sure we accomplish your goal and make sure transition to be painless and as smooth as possible ty and take care

Amazing Staff , Most Honest and Straight forward !!!!!!!

I have been looking for used Mercedes for a while, and I came across AutoJunction In Tempe Honestly I had No idea car buying can be so easy and pleasant ,Alex was quick getting me great interest rate almost 3 points less than other dealership in Scottsdale, car was very nice condition and I drove it last week with kids to Utah and it drove awesome , This Place is no Joke please go there if you need a good used car they have so many cars to choose from ,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bad customer service

Sent them a message and they replied. When I needed to know more info they never replied. Sent multiple emails and nothing . Will not come in if customer service is like that.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
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Dealer response

Sorry to hear about your experience. We are committed to giving the best experience possible to our customers shopping for a used vehicle. Upon investigation, dating back one month from your review we see that your second email was not answered due to being sent after business hours according to the time log. However I do see a reply to you that went out from a cell phone after our business hours. We do apologize for the delay in response times especially outside of our business hours. We encourage all of our customers to reach out to us through multiple avenues of communications. Feel free to call us 4808942369 and let us know what the best way to get in contact with you should we be unable to answer in the interim.

incredibly dissapointed

DO YOUR HOMEWORK before even thinking about talking to ANYBODY there. In fact just drive by, don't waste your time. I bought a used car from here thinking they would give me the best deal possible and would handle any issues if the vehicle acted up at any time. Alex the owner is a joke. All talk about how he takes care of his customers but is just absolutely rude when having a simple conversation about concerns about the car. Something doesn't seem right about how they handle business there. I speak Spanish and talked to the workers that cleaned the cars on site and even they told me not to do this. Should have listened.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
62 people out of 62 found this review helpful.

Omg! I LOVE Auto Junction!!!

First off, the owner and staff are AMAZING. The environment and customer service is not only appealing, but uniquely friendly. They customize their customer service to fit you, even when they first meet you. Secondly, Alex-the owner is incredible and very genuine in his assistance with ensuring you leave his presence and car lot HAPPY. He not only provided an amazing experience for me; he provided one for a family member of mine, who was incredibly overjoyed with her choice of vehicle. I am truly grateful I walked into Auto Junction when I did! It was a moment of purpose and a divine purchase. Thank you again Alex to you and your staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much it was pleasure doing business with you and your family member , we are glad that we were able to get bank listen to us and get you taken care of thanks again

My Dream Car!

A Beautiful Black Jaguar As a woman purchasing a vehicle it may at times be intimidating or we place a bit of a guard up. I had researched my dream car for months, I spoke with other dealerships, but I made an appointment with Alex, the owner of Auto Junction. I will say first, he is honest, open and instinctively knew this was a large and special purchase for me. The finance portion was processed with ease, he ensured me if I had any questions or concerns after the purchase to contact him, he kept his word : ). Alex and his Team are friendly, and professional. If you were family, or a dear friend, I'd say YES, buy from Alex! PS. I love my car : )

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Laurie, It was a pleasure doing business with you. I understand how hard it is to buy a vehicle being the only woman at Auto Junction I can assure you are in good hands. We hope to continue serving you in the future. Now go enjoy that BEAUTIFUL car of yours! Angie

Awesome!

I have been looking for a Maserati for about 6 months. They had a really nice one in stock, but I was going to continue to shop. After talking with them for five minutes, I decided I did not need to go anywhere else. I will be closing on my new ride Monday! Thanks fellas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi it was pleasure doing business with ,hope to see you fro your next purchase thank you

Bought a Cayenne

Got fair price and arranged a good loan. Even let me take car overnight to arrange my own inspection before purchase. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

YOU ARE GREAT CUSTOMER AND WE ENJOYED DEALING WITH YOU THANK YOU

Great service, Alex is the best!

Just bought a 2013 Jaguar from Alex. He has a wonderful selection of beautiful luxury cars and the car buying experience was smooth, fair and actually fun. We recommend this dealer as the best buying experience ever! He has a great team, as well. Thanks Alex Haq! John Berthusen and Eve Picquette

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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