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Reviews

Average Ratings

4.8
Average based on 118 reviews
  • Great Experience

    The contact with the salesman was excellent. He answered all of my questions in a quick and efficient manner. Everyone was a pleasure to work wi...

    Dealer Response

    Dayle, thank you for taking the time to share this amazing feedback! At Berglund Toyota, we strive to ensure that no question or concern goes unan...


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    The contact with the salesman was excellent. He answered all of my questions in a quick and efficient manner. Everyone was a pleasure to work with. I really enjoyed the experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Dayle, thank you for taking the time to share this amazing feedback! At Berglund Toyota, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that our staff was able to show you quick and efficient service. If there is anything more that we can do please come back and see us again. Take care! Stephen Plunkett General Manager splunkett@berglundcars.com


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  • best dealership, hands down!

    I love Berglund Toyota! All of the staff is amazing and so helpful! We just putchased another 2015 vehicle from another dealership not local to u...


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    I love Berglund Toyota! All of the staff is amazing and so helpful! We just putchased another 2015 vehicle from another dealership not local to us and transferred all of our services to be completed at Berglund. Actually, while attending my service yesterday they made the necessary switch for me! Love them!!!!!!!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Dependable service. Nice facilities.

    Friendly staff. Tech was wearing a clean uniform so I did not have to worry about getting grease/oil on my seats.


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    Friendly staff. Tech was wearing a clean uniform so I did not have to worry about getting grease/oil on my seats.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    My visit was for scheduled service, from check in to check out everything was handled well. I am satisfied with the service. The free car wash wa...


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    My visit was for scheduled service, from check in to check out everything was handled well. I am satisfied with the service. The free car wash was greatly appreciated.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service, as always, gone there for years

    Bill, the service rep taking my order, was very professiional, and friendly at the initial contact, and thruout the completion of my work request....


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    Bill, the service rep taking my order, was very professiional, and friendly at the initial contact, and thruout the completion of my work request...he is my go to guy, always, always, the best, today, and in the past.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Geoff Garcia was very honest and fair with me on selling me the 2008 Chevy HHR . The car was brought in from the Roanoke store . I appreciate Geof...


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    Geoff Garcia was very honest and fair with me on selling me the 2008 Chevy HHR . The car was brought in from the Roanoke store . I appreciate Geoffs' efforts .

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • wonderful buying experience see Randy!

    Randy is doing a awesome job. We are so grateful for our new car and a wonderful experience making this purchase with Randy!


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    Randy is doing a awesome job. We are so grateful for our new car and a wonderful experience making this purchase with Randy!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Dealer

    Excellent professional work, done in a timely manner, with the outmost care. If you want an great deal in a new Toyota,ask for John Fano.


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    Excellent professional work, done in a timely manner, with the outmost care. If you want an great deal in a new Toyota,ask for John Fano.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Local Service, Excellent Products

    No Pressure, no hassle. Flexible and willing to negotiate. Friendly, honest and customer focused approach. Sales, Financing and service all custom...


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    No Pressure, no hassle. Flexible and willing to negotiate. Friendly, honest and customer focused approach. Sales, Financing and service all customer focused.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Timely service

    Was greeted by service representative & service was performed in a timely manner. Other times I have had service performed @ Berglund have not be...


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    Was greeted by service representative & service was performed in a timely manner. Other times I have had service performed @ Berglund have not been as good an experience. I was very happy with the experience this time.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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