Reviews
I recently had the pleasure of working with Jeff at Grand
I recently had the pleasure of working with Jeff at Grand Subaru, for the purchase of my fourth Subaru and I can confidently say it was the best car-buying experience I’ve ever had. From start to finish, he was professional and knowledgeable. He send me a quote based on what I was interested and he took the time to answer all my questions, most of all he never made me feel pressured. He made the entire process smooth and stress-free. If you’re looking for a top-notch car-buying experience, I highly recommend Jeff at Subaru Grand.
I recently had the pleasure of working with Jeff at Grand
I recently had the pleasure of working with Jeff at Grand Subaru, for the purchase of my fourth Subaru and I can confidently say it was the best car-buying experience I’ve ever had. From start to finish, he was professional and knowledgeable. He send me a quote based on what I was interested and he took the time to answer all my questions, most of all he never made me feel pressured. He made the entire process smooth and stress-free. If you’re looking for a top-notch car-buying experience, I highly recommend Jeff at Subaru Grand.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We submitted our request for a quote, agreed to purchase
We submitted our request for a quote, agreed to purchase and were called to pick it up in less than 24 hours. The people at Grand were very professional, friendly and efficient. A wonderful experience all around.
We submitted our request for a quote, agreed to purchase
We submitted our request for a quote, agreed to purchase and were called to pick it up in less than 24 hours. The people at Grand were very professional, friendly and efficient. A wonderful experience all around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I want to thank the whole Grand Subaru team, especially
I want to thank the whole Grand Subaru team, especially Karla Gutierrez, she was very pleasurable to work with and made me feel like I was being looked after as far as getting the best possible deal. Chris in financing was also very helpful. We hit a few bumps throughout the whole process, but I’m glad we were able to overcome those obstacles and I drove off with a great vehicle in my 2024 Forester Wilderness! Thanks to all at Grand Subaru!
I want to thank the whole Grand Subaru team, especially
I want to thank the whole Grand Subaru team, especially Karla Gutierrez, she was very pleasurable to work with and made me feel like I was being looked after as far as getting the best possible deal. Chris in financing was also very helpful. We hit a few bumps throughout the whole process, but I’m glad we were able to overcome those obstacles and I drove off with a great vehicle in my 2024 Forester Wilderness! Thanks to all at Grand Subaru!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff and Nealy worked with me to figure out the numbers
Jeff and Nealy worked with me to figure out the numbers so it made sense and they have me a great trade in so I could trade up. Very satisfied with Subaru and I know I can always reach out with questions.
Jeff and Nealy worked with me to figure out the numbers
Jeff and Nealy worked with me to figure out the numbers so it made sense and they have me a great trade in so I could trade up. Very satisfied with Subaru and I know I can always reach out with questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chase has done a fine job of explaining the various
Chase has done a fine job of explaining the various options available to us that meet our needs during a recent Internet Inquiry. We hope to be able to finalize our decision on a 25 Outback Touring Xt soon. We look forward to picking up our new car from GRAND SUBARU.
Chase has done a fine job of explaining the various
Chase has done a fine job of explaining the various options available to us that meet our needs during a recent Internet Inquiry. We hope to be able to finalize our decision on a 25 Outback Touring Xt soon. We look forward to picking up our new car from GRAND SUBARU.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grand Subaru provided the highest level of customer
Grand Subaru provided the highest level of customer service. They listened had empathy, worked out a resolution to my issue. Customer Service that we t above and beyond.
Grand Subaru provided the highest level of customer
Grand Subaru provided the highest level of customer service. They listened had empathy, worked out a resolution to my issue. Customer Service that we t above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grand Subaru provided excellent Customer Service.
Grand Subaru provided excellent Customer Service. They exhibited listening skill, empathy for my situation and were solution focused. Customer care above and beyond expectations.
Grand Subaru provided excellent Customer Service.
Grand Subaru provided excellent Customer Service. They exhibited listening skill, empathy for my situation and were solution focused. Customer care above and beyond expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grand Subaru extended all the fine points in excellent
Grand Subaru extended all the fine points in excellent customer service. Listening, empathy and follow thru. Service that went above and beyond expectations. I will recommend them to anyone looking to purchase a vehicle. Best experience ever!
Grand Subaru extended all the fine points in excellent
Grand Subaru extended all the fine points in excellent customer service. Listening, empathy and follow thru. Service that went above and beyond expectations. I will recommend them to anyone looking to purchase a vehicle. Best experience ever!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely pleased with our recent purchasing experience!
Extremely pleased with our recent purchasing experience! It took about four hours to complete the sale, including processing our trade-in, but in the end we drove away happy in our new Outback. After going back and forth with other dealers in the area, the no-haggle process provided at Grand was refreshing. Grand was transparent throughout every step of the transaction. We never felt like they were trying to upsell us on products we didn't want. You'll be hard pressed to find a dealer offering better prices and customer service than Grand Subaru.
Extremely pleased with our recent purchasing experience!
Extremely pleased with our recent purchasing experience! It took about four hours to complete the sale, including processing our trade-in, but in the end we drove away happy in our new Outback. After going back and forth with other dealers in the area, the no-haggle process provided at Grand was refreshing. Grand was transparent throughout every step of the transaction. We never felt like they were trying to upsell us on products we didn't want. You'll be hard pressed to find a dealer offering better prices and customer service than Grand Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a 2025 Forester Sport yesterday from Grand and I
I bought a 2025 Forester Sport yesterday from Grand and I was the first sale for Karla Guteirrez. She was so kind and patient, great at explaining all the features and taking the time to answer all my questions in full. It was a great experience and I was so happy to be her first sale! Beyond that, the people at Grand are honest, super friendly and patient with me. I have been a customer since the purchase of a 2011 Outback, and I will keep coming back for service. Thank you Grand!
I bought a 2025 Forester Sport yesterday from Grand and I
I bought a 2025 Forester Sport yesterday from Grand and I was the first sale for Karla Guteirrez. She was so kind and patient, great at explaining all the features and taking the time to answer all my questions in full. It was a great experience and I was so happy to be her first sale! Beyond that, the people at Grand are honest, super friendly and patient with me. I have been a customer since the purchase of a 2011 Outback, and I will keep coming back for service. Thank you Grand!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car