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Grand Subaru

(3,957 reviews)
Visit Grand Subaru
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (866) 310-1440 (866) 310-1440
Used (866) 310-1102 (866) 310-1102
Service (630) 315-2587 (630) 315-2587

Inventory

See all 366 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2006.
At GRAND SUBARU we provide the highest level of customer service through our knowledgeable and helpful sales service and parts personnel. We offer a top-notch customer experience whether you are looking for a new vehicle pre-owned vehicle online specials need parts or service or would like information on Subaru products and services. Do not hesitate to call or email us.
Highest crash test rating in all government crash tests (five out of five stars)

Service center

Phone number (630) 315-2587

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Afiza Abaihanova headshot
Afiza Abaihanova
Sales Representative
(209 reviews)
Chris Czaja headshot
Chris Czaja
Sales Manager
(204 reviews)
Matt Drwal headshot
Matt Drwal
Internet Sales Manager
(177 reviews)
Kiril Velkov headshot
Kiril Velkov
Sales Representative
(171 reviews)
Chris Thomas headshot
Chris Thomas
Internet Sales
(113 reviews)
Mark Hoen headshot
Mark Hoen
Sales Representative
(101 reviews)
Jorge Calvillo headshot
Jorge Calvillo
Sales
(100 reviews)
Joe Bednarek headshot
Joe Bednarek
Service Consultant
(76 reviews)
Jason Zapfel headshot
Jason Zapfel
Star Delivery Specialist
(75 reviews)
Robert Swanson headshot
Robert Swanson
Sales Representative
(67 reviews)
Conrad Swiatkowski headshot
Conrad Swiatkowski
Service Drive Manager
(61 reviews)
Andrew Galvan headshot
Andrew Galvan
Sales Representative
(50 reviews)
Anthony LaPorta headshot
Anthony LaPorta
Internet Sales Manager
(49 reviews)
Chase Dahm headshot
Chase Dahm
Internet Sales
(34 reviews)
Santiago Valdez headshot
Santiago Valdez
Sales Consultant
(25 reviews)
Andrew Jennings headshot
Andrew Jennings
Finance Manager
(307 reviews)
Ramon Cintron headshot
Ramon Cintron
Internet Sales Manager
(228 reviews)
Gabriel Talpos headshot
Gabriel Talpos
Internet Sales Manager
(162 reviews)
Veronica Oberski headshot
Veronica Oberski
Express Service Representative
(9 reviews)
Ryan Drouin headshot
Ryan Drouin
General Manager
(85 reviews)
Anthony Rogers headshot
Anthony Rogers
Service Consultant
(32 reviews)
Damien Chin headshot
Damien Chin
Used Car Sales Manager
(26 reviews)
Greg Janik headshot
Greg Janik
Service Consultant
(25 reviews)
Nicholas Marcheschi headshot
Nicholas Marcheschi
New Car Sales Manager
(14 reviews)
Jose Carrera headshot
Jose Carrera
Brand Manager
(6 reviews)
James Whittaker headshot
James Whittaker
Admin
(5 reviews)
Karla Gutierrez headshot
Karla Gutierrez
Internet Sales Manager
(4 reviews)
Karla Brazon headshot
Karla Brazon
BDC
(2 reviews)
Isaiah Collazo headshot
Isaiah Collazo
Express Service Representative
(2 reviews)
Julissa Taboada headshot
Julissa Taboada
Internet Sales Manager
(2 reviews)
Peter Boczarski headshot
Peter Boczarski
Sales Representative
(1 review)
Josh Ryan headshot
Josh Ryan
Brand Manager
(1 review)
Ewelina Laczynska headshot
Ewelina Laczynska
Cashier

Reviews

(3,957 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grand Subaru from DealerRater.

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I recently had the pleasure of working with Jeff at Grand

I recently had the pleasure of working with Jeff at Grand Subaru, for the purchase of my fourth Subaru and I can confidently say it was the best car-buying experience I’ve ever had. From start to finish, he was professional and knowledgeable. He send me a quote based on what I was interested and he took the time to answer all my questions, most of all he never made me feel pressured. He made the entire process smooth and stress-free. If you’re looking for a top-notch car-buying experience, I highly recommend Jeff at Subaru Grand.

I recently had the pleasure of working with Jeff at Grand

I recently had the pleasure of working with Jeff at Grand Subaru, for the purchase of my fourth Subaru and I can confidently say it was the best car-buying experience I’ve ever had. From start to finish, he was professional and knowledgeable. He send me a quote based on what I was interested and he took the time to answer all my questions, most of all he never made me feel pressured. He made the entire process smooth and stress-free. If you’re looking for a top-notch car-buying experience, I highly recommend Jeff at Subaru Grand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We submitted our request for a quote, agreed to purchase

We submitted our request for a quote, agreed to purchase and were called to pick it up in less than 24 hours. The people at Grand were very professional, friendly and efficient. A wonderful experience all around.

We submitted our request for a quote, agreed to purchase

We submitted our request for a quote, agreed to purchase and were called to pick it up in less than 24 hours. The people at Grand were very professional, friendly and efficient. A wonderful experience all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I want to thank the whole Grand Subaru team, especially

I want to thank the whole Grand Subaru team, especially Karla Gutierrez, she was very pleasurable to work with and made me feel like I was being looked after as far as getting the best possible deal. Chris in financing was also very helpful. We hit a few bumps throughout the whole process, but I’m glad we were able to overcome those obstacles and I drove off with a great vehicle in my 2024 Forester Wilderness! Thanks to all at Grand Subaru!

I want to thank the whole Grand Subaru team, especially

I want to thank the whole Grand Subaru team, especially Karla Gutierrez, she was very pleasurable to work with and made me feel like I was being looked after as far as getting the best possible deal. Chris in financing was also very helpful. We hit a few bumps throughout the whole process, but I’m glad we were able to overcome those obstacles and I drove off with a great vehicle in my 2024 Forester Wilderness! Thanks to all at Grand Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jeff and Nealy worked with me to figure out the numbers

Jeff and Nealy worked with me to figure out the numbers so it made sense and they have me a great trade in so I could trade up. Very satisfied with Subaru and I know I can always reach out with questions.

Jeff and Nealy worked with me to figure out the numbers

Jeff and Nealy worked with me to figure out the numbers so it made sense and they have me a great trade in so I could trade up. Very satisfied with Subaru and I know I can always reach out with questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Chase has done a fine job of explaining the various

Chase has done a fine job of explaining the various options available to us that meet our needs during a recent Internet Inquiry. We hope to be able to finalize our decision on a 25 Outback Touring Xt soon. We look forward to picking up our new car from GRAND SUBARU.

Chase has done a fine job of explaining the various

Chase has done a fine job of explaining the various options available to us that meet our needs during a recent Internet Inquiry. We hope to be able to finalize our decision on a 25 Outback Touring Xt soon. We look forward to picking up our new car from GRAND SUBARU.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Grand Subaru provided the highest level of customer

Grand Subaru provided the highest level of customer service. They listened had empathy, worked out a resolution to my issue. Customer Service that we t above and beyond.

Grand Subaru provided the highest level of customer

Grand Subaru provided the highest level of customer service. They listened had empathy, worked out a resolution to my issue. Customer Service that we t above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Grand Subaru provided excellent Customer Service.

Grand Subaru provided excellent Customer Service. They exhibited listening skill, empathy for my situation and were solution focused. Customer care above and beyond expectations.

Grand Subaru provided excellent Customer Service.

Grand Subaru provided excellent Customer Service. They exhibited listening skill, empathy for my situation and were solution focused. Customer care above and beyond expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Grand Subaru extended all the fine points in excellent

Grand Subaru extended all the fine points in excellent customer service. Listening, empathy and follow thru. Service that went above and beyond expectations. I will recommend them to anyone looking to purchase a vehicle. Best experience ever!

Grand Subaru extended all the fine points in excellent

Grand Subaru extended all the fine points in excellent customer service. Listening, empathy and follow thru. Service that went above and beyond expectations. I will recommend them to anyone looking to purchase a vehicle. Best experience ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Extremely pleased with our recent purchasing experience!

Extremely pleased with our recent purchasing experience! It took about four hours to complete the sale, including processing our trade-in, but in the end we drove away happy in our new Outback. After going back and forth with other dealers in the area, the no-haggle process provided at Grand was refreshing. Grand was transparent throughout every step of the transaction. We never felt like they were trying to upsell us on products we didn't want. You'll be hard pressed to find a dealer offering better prices and customer service than Grand Subaru.

Extremely pleased with our recent purchasing experience!

Extremely pleased with our recent purchasing experience! It took about four hours to complete the sale, including processing our trade-in, but in the end we drove away happy in our new Outback. After going back and forth with other dealers in the area, the no-haggle process provided at Grand was refreshing. Grand was transparent throughout every step of the transaction. We never felt like they were trying to upsell us on products we didn't want. You'll be hard pressed to find a dealer offering better prices and customer service than Grand Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I bought a 2025 Forester Sport yesterday from Grand and I

I bought a 2025 Forester Sport yesterday from Grand and I was the first sale for Karla Guteirrez. She was so kind and patient, great at explaining all the features and taking the time to answer all my questions in full. It was a great experience and I was so happy to be her first sale! Beyond that, the people at Grand are honest, super friendly and patient with me. I have been a customer since the purchase of a 2011 Outback, and I will keep coming back for service. Thank you Grand!

I bought a 2025 Forester Sport yesterday from Grand and I

I bought a 2025 Forester Sport yesterday from Grand and I was the first sale for Karla Guteirrez. She was so kind and patient, great at explaining all the features and taking the time to answer all my questions in full. It was a great experience and I was so happy to be her first sale! Beyond that, the people at Grand are honest, super friendly and patient with me. I have been a customer since the purchase of a 2011 Outback, and I will keep coming back for service. Thank you Grand!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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