Porsche Audi Grand Rapids

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
456 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 12, 2019

    Courteous, no pressure, informative. Communications were timely and informative. Gareth provides alternatives and options in a clear manner. Pleased... with interactions.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 10, 2019

    Matt did a great job of taking care of my service needs and the loaner car was perfect. Matt contacted me as soon as the service was complete

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Larry, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough ...service you received from Matt. If there is anything more that we can do please come back and see us again. Take care, Ryan Coe, GM, rcoe@foxmotors.com

  • 5.0 out of 5
    October 10, 2019

    Prompt professional service and attention! Was out of town, and had some warning lights come on. Made appt , and they accommodated everything perfectly

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Steve, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us fo...r anything else. Thank you for choosing Porsche Grand Rapids's Service Department. Kind regards, Ryan Coe, GM, rcoe@foxmotors.com

  • 5.0 out of 5
    September 20, 2019

    the Service man, Matthew, greeted me at the door. New my name, and took care of the car for service with the MecAnic’s in the back.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Jose, and thanks for the great feedback! We're very happy that Matthew was there to give you the customer service we know you deserve! Thank you an...d we look forward to seeing you again! Best regards, Ryan Coe, GM, rcoe@foxmotors.com

  • 4.0 out of 5
    September 20, 2019

    Eric making sure I had a vehicle to drive and most importantly keeping me informed on the progress and situations that came up along the way

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the kudos, Dylan. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please... feel free to stop in or reach out to us if you have any questions for our staff. Kind regards, Ryan Coe, GM, rcoe@foxmotors.com

  • 5.0 out of 5
    September 20, 2019

    Howard was easy to work with. Service costs are real high, but I guess if you can afford a Porsche you can afford the service cost.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great feedback, Raymond! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to... us if you have any questions or concerns. We look forward to serving you again. Best, Ryan Coe, GM, rcoe@foxmotors.com

  • 5.0 out of 5
    September 20, 2019

    The facility is very nice and relaxing if waiting for your vehicle. I also appreciate the attention to detail such as washing my car when service is complete.... I find scheduling on line very convenient.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Michael, we are glad to hear you enjoyed your recent visit to our service department. At Audi Grand Rapids we believe clean cars make happy customers ...and are pleased to hear you appreciated your free car wash! Please let us know if there is anything else that we can assist you with. Regards, Ryan Coe, GM, rcoe@foxmotors.com

  • 5.0 out of 5
    September 18, 2019

    I liked the fact that my car was repaired. It's running again after I had my fuel pump replaced. Thanks

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Alida! We are glad we could get your car all fixed up and back on the road in no time. If there is anythin...g else we can do for you please feel free to pay us another visit. Take care, Ryan Coe, GM, rcoe@foxmotors.com

  • 5.0 out of 5
    September 15, 2019

    It was thorough and quick. They checked everything I asked them to check. My car was finished in a short amount of time and it was clean.

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    September 13, 2019

    Great waiting area. Clean service area. Knowledgeable people. Worked me into the schedule even though I was there a week early!

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    Does recommend this dealer
    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback, Gregg. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if... you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Kind regards, Ryan Coe, GM, rcoe@foxmotors.com

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