Reviews

Average Ratings

3.7
268 lifetime reviews. Includes reviews of INFINITI of Peoria from DealerRater.com
  • Bought New Car

    I recently bought an Infiniti here and I have to say that this was by far my best car buying experience. I dealt with MICHAEL MERCURO and he was v...


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    I recently bought an Infiniti here and I have to say that this was by far my best car buying experience. I dealt with MICHAEL MERCURO and he was very knowledgeable about the cars and helped me finding exactly what I needed. Every question that I asked, he had an answer for me and it really helped me choose the right car. He is the best car salesman I have ever dealt with. He was not the only great thing about it though. The building was very well put together and clean. The other employees were very friendly as well and directed me to the right area and helped me when I needed it. I just loved how easy the whole process was and how smoothly it went.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • waste of time

    Honestly made a appointment to look at used cars and the guy said he would have them lined up they had one car ready for me to look at.

    Dealer Response

    Justin, we are disappointed to hear we failed to provide you with the quality experience you deserve. This is not the level of service we expect f...


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    Honestly made a appointment to look at used cars and the guy said he would have them lined up they had one car ready for me to look at.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Justin, we are disappointed to hear we failed to provide you with the quality experience you deserve. This is not the level of service we expect from our team, and we apologize. Our manager would really like to help turn your experienced around. If you would be willing to give us another chance, please contact him to discuss what we can to do help: John Larson, 623-583-5713.


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  • Incredible
    March 7, 2017

    I recently purchased a used car from Infiniti of Peoria located on Bell Rd. I was met by Abraham Diaz, one of the salesman there. He was very prof...

    INFINITI of Peoria

    Thank you so much for your kind words and recommendation! It is great to hear that Abraham and the team made your experience great and provided yo...


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    I recently purchased a used car from Infiniti of Peoria located on Bell Rd. I was met by Abraham Diaz, one of the salesman there. He was very professional and helpful, answering each of my questions and when he didn't know the answer, he knew just where to get it.I brought my car in for inspection as a trade -in, and in my own experience they were more than fair to me. I was able to get the car that I wanted on the spot without a single issue. I highly recommend anyone in the market for a new or used high end vehicle , give these people a call. You won't be disappointed, no hassle, no pressures, this the basics of what you want. These people really listen to you and have your best interest in mind. I really appreciated all the attention and fast professional service, you can't go wrong here at Infiniti of Peoria. Thank you once again and you know i'll be back in the future with my next purchase !!!

    Does recommend this dealer
    INFINITI of Peoria

    Thank you so much for your kind words and recommendation! It is great to hear that Abraham and the team made your experience great and provided you with the service you deserved. We wish you all the best with your car, and we look forward to working with you in the future.


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  • Said one thing over the phone, different story when in house
    February 26, 2017

    Go pre approved online. We get there total different story. Total waste of time. Will approve me for 10,000 - 12,000 but not and 8000.00 car.


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    Go pre approved online. We get there total different story. Total waste of time. Will approve me for 10,000 - 12,000 but not and 8000.00 car.

    Does not recommend this dealer
    Came in for service or repair

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  • AMAZING!
    February 26, 2017

    The entire team is amazing. From Josh and Matt in service to Robert in sales. We recommend Peoria Infiniti to anyone and everyone! Thank you to th...

    INFINITI of Peoria

    Thank you so much for your kind words and recommendation! We look forward to working with you in the future.


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    The entire team is amazing. From Josh and Matt in service to Robert in sales. We recommend Peoria Infiniti to anyone and everyone! Thank you to the entire team for all you do! Brandee

    Does recommend this dealer
    INFINITI of Peoria

    Thank you so much for your kind words and recommendation! We look forward to working with you in the future.


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  • Great place to gooo

    Good service ,good people very honest. All around a good experience

    Dealer Response

    Hello Jorge, thank you so much for the outstanding review! We are so happy to hear that our team provided you with top-notch service, and we appre...


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    Good service ,good people very honest. All around a good experience

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jorge, thank you so much for the outstanding review! We are so happy to hear that our team provided you with top-notch service, and we appreciated the chance to earn your business. We all hope to work with you again!


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  • Great facility

    Great experience Thomas Knox worked hard for and I got two great deal two weeks apart on a Q50. No pressure to purchase and great all around.

    Dealer Response

    We truly appreciate you taking the time to write a review of your positive experiences with us, and we can't thank you enough for your recommendat...


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    Great experience Thomas Knox worked hard for and I got two great deal two weeks apart on a Q50. No pressure to purchase and great all around.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We truly appreciate you taking the time to write a review of your positive experiences with us, and we can't thank you enough for your recommendation and repeat business. We look forward to helping you out in the future in any way we can.


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  • A True 5 Star Buy Experience
    December 20, 2016

    A true 5 Star buying experience. Made an online request on a new QX-30 and got a phone call in 5 minutes. Our salesman, Jerrick Price, said the ...

    Infiniti of Peoria

    Thank you so much for your kind words and recommendation! We truly appreciate the positive feedback on your experience with us, and we are so plea...


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    A true 5 Star buying experience. Made an online request on a new QX-30 and got a phone call in 5 minutes. Our salesman, Jerrick Price, said the car would be detailed and ready for our visit. When we arrived, a fine gentleman greeted us and took us to Jerrick. As we were going inside the office, the car we specifically wanted to see was already parked at the front door. The buying process with Jerrick was easy and no pressure. Tim Vining in Finance was professional and speedy with the paperwork. The whole process took 2 1/2 hours ??? highly recommended.

    Does recommend this dealer
    Infiniti of Peoria

    Thank you so much for your kind words and recommendation! We truly appreciate the positive feedback on your experience with us, and we are so pleased to hear that Jerrick provided you with the service you deserved. Our team enjoyed working with you and we wish you many happy miles in your new car. Welcome to the family, come back and see us!


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  • 5 Star Buying Experience

    A 5 Star experience. My wife and I made an online request on a new QX-30 and got a phone call in 5 minutes. Our salesman, Jerrick Price, said th...

    Dealer Response

    Thank you so much for your kind words and recommendation! We truly appreciate the positive feedback on your experience with us, and we are so plea...


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    A 5 Star experience. My wife and I made an online request on a new QX-30 and got a phone call in 5 minutes. Our salesman, Jerrick Price, said the car would be detailed and ready for our visit. When we arrived, a fine gentleman greeted us and took us to Jerrick. As we were going inside the office, the car we specifically wanted to see was already parked at the front door. The buying process with Jerrick was easy and no pressure. Tim Vining in Finance was professional and speedy with the paperwork. The whole process took 2 1/2 hours — highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words and recommendation! We truly appreciate the positive feedback on your experience with us, and we are so pleased to hear that Jerrick provided you with the service you deserved. Our team enjoyed working with you and we wish you many happy miles in your new car. Welcome to the family, come back and see us!


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  • I got these guys wrong
    September 2, 2016

    I need to retract a previous review I made a while ago. I thought the guys at Infiniti of Peoria were trying to take me for an extra $568 with tha...


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    I need to retract a previous review I made a while ago. I thought the guys at Infiniti of Peoria were trying to take me for an extra $568 with that Zaktek treatment even after I requested a refund and said I couldn't use it because I live 100 miles away and maybe moving even farther away. Well I was totally wrong! Today I got a check for the full amount of what I paid for the Zaktek. Infiniti of Peoria is a good place to shop for a new or used car. Thanks again for the refund.

    Does recommend this dealer

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