Huffines Hyundai Kia McKinney

(4.9) 973 reviews

Dealer on Cars.com since May 2010

Currently in stock!

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Today's Hours

Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 8:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.9
973 lifetime reviews. Includes reviews of Huffines Hyundai Kia McKinney from DealerRater.com
  • The Deal
    October 11, 2017

    Our last 3 vehicles were acquired from this dealrship. All problems have been resolved in a timely, satisfactory manner.

    Customer Service
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your great experience with the Huffines Hyundai McKinney Team. We are proud to help you with all of your automotive needs now a...nd in the future. Sincerely, Dale Randolph General Manager (469) 342-3040


  • My best new car buying experience. Ever!
    January 15, 2018

    I am an engineer, I love driving, and I've driven an Infiniti M45 for the last 9 years. I was certain my next vehicle was going to be an Infiniti. Mos...t likely a QX60 as it is my turn to drive the SUV. My wife's uncle sells used cars. We told him we were planning to buy a newer car. He told us to check out the Hyundai's due to their reliability and warrantee. We stopped by Huffines Hyundai McKinney and that's where we met David Harrison. With David, there was never any pressure. He was very patient with our buying process and extremely knowledgeable about cars, old and new. And finally, there wasn't a lot of back and forth before we arrived at an agreeable price. I was interested in the 2018 Santa Fe Limited Ultimate AWD. I was shocked at the vehicles features, ergonomics, build quality, and innovation. In the test driving process I wavered on the AWD decision, but in the end, the ride quality in the AWD version was superior. And I decided to go for the version with the Tech Package that adds Automatic Emergency Breaking. I also test drove the Sonata 2.0T and Hybrid. The 2.0T is a rubber burning beast and fun to drive, but the Hybrid is a hands down winner as it is comfortable, has great design, gets 45 mpg, and has a lifetime warrantee on the battery. Bottom line, if you are in the market for a 3 row SUV or 4 door sedan, you have to test drive these vehicles. You will be shocked as was I. Now back to David Harrison. Spend a little time with David and you will feel the love. Yeah, he's there to sell cars. And yeah, he loves what he does. But there is just something special about the way he does it. He has truely made an enduring impact on my wife and I, and a great example of customer service done right. And if you want the extra special treatment, tell him T.J. sent you. I havent owned the Santa Fe long enough to need service.

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    Not Applicable
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    Does recommend this dealer
    Huffines Hyundai Kia McKinney

    Congratulations on your new vehicle. We are happy to help you find the right vehicle for automotive needs. Thank you for choosing Huffines Hyundai McK...inney Team. Sincerely, Dale Randolph General Manager


  • Excellent Service
    January 10, 2018

    I could not ask for a better service experience. Chris, the Service Manager, set the appointment up and Greg, my Service Advisor, got the paperwork st...arted. The appointment was to take care of a hatch rattle in my new Stinger. John, the dealership's Stinger-trained mechanic had previously identified the problem and had ordered the kit required in SA322. While I waited, I ordered some Stinger accessories from Charles in parts. The Parts Manager, Roy, was kind enough to share recently received information on oil requirements for my vehicle, which was different from other KIA products. Upon completion of the kit installation, John, who had just returned from his second Stinger training, road with me to verify that the hatch rattle was fixed....and it was fixed! I can't say enough about Huffines KIA of McKinney. The sales experience from the previous week was superb and the excellence I experienced there has been carried forward to their service department. I had the opportunity to speak with the General Manager, Dale Randolph, today when I went in to pick up the accessories I'd ordered. I wanted him to personally know what a great team he as assembled.

    Customer Service
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    Does recommend this dealer
    Came in for service or repair
    Huffines Hyundai Kia McKinney

    Thank you for sharing your great experience with the entire Service Team from Huffines Kia McKinney. We are happy to help keep you on the road safely... and look forward to helping with all of your automotive needs now and in the future. Sincerely, Dale Randolph General Manager


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Service & Repair

Service Reviews

4.9

134 lifetime reviews of the Service Department.
Includes reviews of Huffines Hyundai Kia McKinney from DealerRater.com

  • Excellent Service
    January 10, 2018

    I could not ask for a better service experience. Chris, the Service Manager, set the appointment up and Greg, my Service Advisor, got the paperwork st...arted. The appointment was to take care of a hatch rattle in my new Stinger. John, the dealership's Stinger-trained mechanic had previously identified the problem and had ordered the kit required in SA322. While I waited, I ordered some Stinger accessories from Charles in parts. The Parts Manager, Roy, was kind enough to share recently received information on oil requirements for my vehicle, which was different from other KIA products. Upon completion of the kit installation, John, who had just returned from his second Stinger training, road with me to verify that the hatch rattle was fixed....and it was fixed! I can't say enough about Huffines KIA of McKinney. The sales experience from the previous week was superb and the excellence I experienced there has been carried forward to their service department. I had the opportunity to speak with the General Manager, Dale Randolph, today when I went in to pick up the accessories I'd ordered. I wanted him to personally know what a great team he as assembled.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Huffines Hyundai Kia McKinney

    Thank you for sharing your great experience with the entire Service Team from Huffines Kia McKinney. We are happy to help keep you on the road safely... and look forward to helping with all of your automotive needs now and in the future. Sincerely, Dale Randolph General Manager


  • Poor Service
    July 29, 2017

    I had a big problem with Huffines Hyundai Dealership in McKinney, TX. After buying my new 2017 Hyundai Accent at another dealer, I went to the Hyundai... dealership at McKinney on 06/28/2017 for procuring a spare tire kit (Part number 1R40-AC900) as Hyundai does not provide one. The dealer charged me a total of $319.31 ($272.00 for the kit and tire, $20.00 for mounting the tire to the rim and $22.81 Tax). I was told that I would have to pay a charge of $20.00 for the mounting the tire to the rim of the spare kit. The purchase of the spare tire kit should include the mounting of the tire. Last year, I purchased a spare tire kit (invoice number 51189 dated 06/23/2016) at Fenton Hyundai at Mesquite, TX for my new 2016 Hyundai that I had purchased at another dealer . At that time the Fenton Hyundai charged me a total of $270.63 ($250.00 for the tire kit including tire and tax of $20.63). There was no charge for mounting of the tire on the rim. I still have the bill for that purchase. You will observe how much more that the dealer at McKinney charged me as compared the dealer at Mesquite. Even after paying $20 for mounting the tire, the service personnel would not balance the tire and put tire kit into the trunk of the car.

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    Does not recommend this dealer
    Came in for service or repair
    Huffines Hyundai Kia McKinney

    Thank you for your time on the phone today as well as the much needed feedback on how you were treated during your recent visit to Huffines Hyundai Mc...Kinney parts and service department. I apologize we did not give you better customer service on this visit. I agree with you that we should have installed the spare tire kit as well as mounted the spare tire at no charge. While we did not covey it on this visit, we are very grateful that you decided to bring your business to our location, regardless of where you purchased your vehicle. I am gladly refunding the entire difference of what you paid a year ago at the other dealer and what you paid here on this visit. Thank you for accepting my apology today and allowing us to make this mistake up to you. Sincerely , Dale Randolph , General Manager


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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 280 Offers on 11 Models

About Our Dealership

Dealer on Cars.com since May 2010

At Huffines Hyundai McKinney, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest new Hyundai models as well as certified pre-owned vehicles, we intend to help you find a new or used car you'll love.

You're in good hands with our team of Hyundai lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs.

"Huffines Has It!"
Huffines Hyundai Kia McKinney
1301 N Central Expy McKinney, TX 75070
New (888) 666-9534
Used (877) 596-0588
Service (866) 413-5041
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