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Crest Ford of Center Line

(646 reviews)

Reviews

(646 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Ford of Center Line from DealerRater.

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Most customer oriented

The very best in the Motor City! Marge went above and beyond any expectations I would ever have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patrick, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope you continue to choose Crest Ford, Inc. for all your vehicle needs! Take care!

Mr. Tom Lorence

Complimentary first oil change on my new 2017 Escape done in a timely fashion along with tire rotation and all around safety check!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good shop

They fit me in on a busy day, got 4 new tires put on. And did a front end alinement. All done in just a few hours. Very nice smart people that care about your car and your time!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Stephen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

I'm a definite fan of Crest Ford Centerline!

As always, the customer service within the Service Department was superior!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My F150

Great service great ppl great facilities at crest Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Crest Auto Group- THE BEST

Every time we renew our leases with Crest it?s fantastic!! Everyone involved with this process is TOP NOTCH Jason Jakey and Dino Martino set a VERY HIGH BAR

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Excellent Service

Great job! The service was handled promptly and efficiently. I was kept up to date of the progress along the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Andrew, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Happy Customer

Ever since the dealership became Crest Ford, everything has improved! Mike Brabow & Jason Jakey are great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very good

Very good everyone was very courteous and they aren't any more expensive than a outside shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Anthony, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Service

I scheduled and came in for an oil change. I was taken care of in a timely very professional manner. My time spent in the waiting room was comfortable and much shorter than I expected. Overall experience was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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