Reviews

Average Ratings

4.1
296 lifetime reviews. Includes reviews of BMW of Riverside from DealerRater.com
  • Great Experience Buying Sight Unseen From Out of T

    I saw this car on cars.com and talked with one of their salesmen, Gil. He was great to work with. I put a down payment over the phone and flew in ...


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    I saw this car on cars.com and talked with one of their salesmen, Gil. He was great to work with. I put a down payment over the phone and flew in the next day from out of state to pick up the vehicle. Gil was kind enough to pick me up at the Ontario airport and take me to the dealership. The used vehicle was thoroughly cleaned. The service was great. I felt like I was the only one buying a car-being treated with great respect and patience. It only took about 45 minutes to do all the paperwork and I was off to drive my vehicle home. I would highly recommend buying through BMW of Riverside.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent all around purchase experience of 2017 BMW X1 28i
    August 26, 2017

    I've been purchasing vehicles for 39 years and this is the 1st no pressure sales experience of all. I'd shopped several BMW dealerships but decide...


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    I've been purchasing vehicles for 39 years and this is the 1st no pressure sales experience of all. I'd shopped several BMW dealerships but decided to go with BMW of Riverside based on how I was treated by Sales Consultant Rene Orellana. He was very professional and respectful. Had it not been for him, the purchase would not have went down at this dealership. I'll be shopping for a new M4 when the next new body style is released and BMW of Riverside is my new purchasing home!

    Does recommend this dealer

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  • Superb service
    August 24, 2017

    I have recently bought a 2015 certified BMW 328i at this dealership and am greatly impressed by the service of Mark Decker, one of the sales repre...


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    I have recently bought a 2015 certified BMW 328i at this dealership and am greatly impressed by the service of Mark Decker, one of the sales representatives. He has been very attentive, helpful, and accommodating in all his explanations. He has been very friendly, willing to understand customer's needs, spend all time needed to come to the best financial terms, and explain in detail all the controls and instruments, Over the last 20 years, this has been my best experience in buying a car. Mark, thank you for your superb service.

    Does recommend this dealer

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  • 2017 BMW 650i
    July 26, 2017

    This is my third vehicle from BMW Riverside. Tough negotiation but they always let me win at the end. The sales advisor is a great guy. I've known...


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    This is my third vehicle from BMW Riverside. Tough negotiation but they always let me win at the end. The sales advisor is a great guy. I've known him for sometime now. Very honest and straightforward. Also, the Sales Manager, Blake was a great help to make the deal happen. I was in Finance for less than ten minutes and hardly had to wait. The Genius Dylon was very helpful

    Does recommend this dealer

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  • Great Experience purchasing another car from BMW Riverside
    July 23, 2017

    Our sales adviser Larry Winkler was very knowledgeable and super easy going. No high pressure sales tactics here. The entire purchase process to...


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    Our sales adviser Larry Winkler was very knowledgeable and super easy going. No high pressure sales tactics here. The entire purchase process took only about 2 hours including getting the car detailed and going over all of the many features of the car. We are 3rd time buyers from BMW Riverside and always have our expectations exceeded.

    Does recommend this dealer

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  • I had a good experience , excited to be with BMW
    July 17, 2017

    Rene approached me as soon as I entered the dealership and helped me out with my new purchase . Got me a good deal and made it happen .


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    Rene approached me as soon as I entered the dealership and helped me out with my new purchase . Got me a good deal and made it happen .

    Does recommend this dealer

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  • Well pleased customer
    July 16, 2017

    My Lexus GS 350 was totaled! A friend recommended the BMW 328 i, so I spent two weeks studying options for leasing, then purchasing either a gray...


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    My Lexus GS 350 was totaled! A friend recommended the BMW 328 i, so I spent two weeks studying options for leasing, then purchasing either a gray or a blue used BMW. Then I saw a 2016 328 Ii, black exterior and black interior and fell in love! I compared 2014 and 2015 models, preferred 2016 and focused on my selected model, searching for another week. Following up on ads I was introduced to BMW of Riverside and talked on the telephone to Rene Orellana - I had a client lunch scheduled in Corona. Rene checked his inventory and produced exactly what I was looking for, plus a few extras. Lance Kajiwara completed the paperwork so I was able to return my loan car to Enterprise and return home to Long Beach driving what became the car of my dreams. Thanks for all of your assistance Rene, Gordon Peay. . .

    Does recommend this dealer

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  • Great experience
    July 8, 2017

    Our salesperson Rene Orellana is the reason I bought our second BMW from this dealership. Everyone there is great but Rene once again went over ...


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    Our salesperson Rene Orellana is the reason I bought our second BMW from this dealership. Everyone there is great but Rene once again went over and above to make sure we were happy and purchased the right vehicle. I Truly appreciated Rene's honestly and his patience. I would recommend to anyone in the market for a vehicle that they do their business at BMW riverside.....and ask for Rene.

    Does recommend this dealer

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  • Great experience
    July 6, 2017

    We stopped in to check out the new BMW 4 series. The sales team at BMW Riverside was helpful. They asked us if we needed help and were not pushy. ...


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    We stopped in to check out the new BMW 4 series. The sales team at BMW Riverside was helpful. They asked us if we needed help and were not pushy. When we had a question about one of the cars Renee was very helpful. He was very knowledgeable and made sure to answer all of our questions. We decided on the 440, filled out some quick paperwork, then a few minutes later were in finance and then out the door. It was really a great hassle free experience. Upon delivery of the vehicle we noticed a blemish on the hood. We made an appointment to bring back the next day and they gave us a rental. The following day the car was ready and we were again on our way. We had a great experience with the service department as well.

    Does recommend this dealer

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  • Fast and painless
    July 1, 2017

    The team was great and worked fast. I truly recommend sales associate Rene. He was very knowledgeable about the sales and programs avaliable. He w...


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    The team was great and worked fast. I truly recommend sales associate Rene. He was very knowledgeable about the sales and programs avaliable. He was very transparent when presenting paperwork, which I liked. Rene worked hard and meet our budget. 5 stars for him. Chris

    Does recommend this dealer

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