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Pat Lobb Toyota of McKinney

(6,357 reviews)
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 6:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (844) 327-9032 (844) 327-9032
Used (844) 713-7755 (844) 713-7755
Service (855) 818-4173 (855) 818-4173

Reviews

(6,357 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pat Lobb Toyota of McKinney from DealerRater.

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I just purchased my second Highlander from Pat Lobb

I just purchased my second Highlander from Pat Lobb Toyota of McKinney. My sales representative was Simon. He was helpful and patient with me above and beyond. He made me comfortable and worked with me to help me buy the Highlander I wanted and stay within my budget. I would recommend this dealership over any other in the metroplex. From sales, to finance to service. I have used Pat Lobe for over 11 years and would go nowhere else to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your FIVE STARS review SK! We appreciate your loyalty and for recognizing Simon and Jose.

Very efficient service with quick turn-around.

Very efficient service with quick turn-around. Friendly service. Our service agent Tammy was most friendly and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your FIVE STARS review Eric! We appreciate you recognizing Tammy.

He helped us get the right price and made it very easy.

He helped us get the right price and made it very easy. He was friendly and very easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your FIVE STARS review! We appreciate you recognizing Frank.

Fantastic work that is by far he best service…I would buy

Fantastic work that is by far he best service…I would buy again soon from here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your FIVE STARS review Donald! We appreciate you recognizing Parker.

My Service Advisor, Cannon Campbell, waited for me to

My Service Advisor, Cannon Campbell, waited for me to drop my vehicle off on a late Friday evening. My SA was to have the weekend off so he set up everything for a perfect handoff to another recommended SA, Hisar Odeh to stand in for my guy, Cannon. The service team was able to resolve my mechanical issue and Hisar did an excellent follow through. My continued faith and commitment in Pat Lobb is purely due to the excellent service I receive from the Service Department, but most notably Cannon Campbell!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your FIVE STARS review! We appreciate you recognizing Cannon and Hisar.

Clean and spacious dealership with several friendly and

Clean and spacious dealership with several friendly and knowledgeable salesman to help find the best vehicle fit to one’s needs! Duane was especially great and helpful, he made things super smooth and understandable!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your FIVE STARS review! We appreciate you recognizing Duane.

They are very nice and helpful they try their best to get

They are very nice and helpful they try their best to get you into a car you want

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your four stars review Diana! FIVE STARS is the goal for next time. Thanks for recognizing John.

I was at this dealership for twenty four hours to secure

I was at this dealership for twenty four hours to secure my pickup truck. I verbalized when I sat down that I was going to do outside financing, and was then prompted to trade in my vehicle prior to being told the bank was closed and I couldn't secure the truck until the next day. I'm firmly of the mind this was done intentionally to secure in-house financing. The people were nice. The facility was nice. Simon was great. But the organization of the purchasing was abysmal.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate you recognizing Joey and Simon. Will share your feedback with those who can make a difference.

Quick response when you enter the service center whether

Quick response when you enter the service center whether it’s just for low pressure tire or something more complex they always seem to be very concerned about your particular situation. I’m very happy with them have been happy with them and hope to be happy with them in the future.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your FIVE STARS review Nelson! We appreciate you recognizing Colson.

Courteous and efficient service.

Courteous and efficient service. Excellent waiting area. Checkout was quick. Superior to other dealerships. Nice

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your FIVE STARS review! We appreciate you recognizing Noah.