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Reviews

3.9
Average based on 10 reviews
  • Exceptional Experience

    I have been to many dealerships in my life and dealt with many salespeople (and yes sometimes European dealerships can be arrogant) ...I can hones...


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    I have been to many dealerships in my life and dealt with many salespeople (and yes sometimes European dealerships can be arrogant) ...I can honestly say I have never had a better experience buying a car then I had with Concours BMW and Patrick Packard. Patrick is an experienced professional who knows the vehicles and the process but in no way was stuffy or arrogant, He took the time to go over the vehicle, discussed my needs and answered all my questions and even introduced me to the service techs (also friendly and helpful even though I do all my own maintenance). If you need a car (and you probably need a BMW) call Patrick he'll be my first call for my next car.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great service and communications

    I had to have my BMW towed and dropped off at night after the dealership was closed for the evening. I used the key drop and got a call the next d...


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    I had to have my BMW towed and dropped off at night after the dealership was closed for the evening. I used the key drop and got a call the next day from Scott, the service represenative assined to my car. Not only was he able to give me a clear understanding of the needed repairsand cost, but also let me know about some recall issues I had missed. The repairs were fairly major, but they had the parts in stock and had me promptly back in my veicle.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Concours BMW - Excellent Service

    Bought my BMW 320i xDrive a little over a year ago. The sales manager, Todd was amazing. They all treated me like family. I recently brought my ve...


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    Bought my BMW 320i xDrive a little over a year ago. The sales manager, Todd was amazing. They all treated me like family. I recently brought my vehicle in for maintenance. The service staff went above and beyond my expectations and answered all of my questions. I had a GREAT experience at Concours BMW. I wouldn’t go anywhere else!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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