Tuttle-Click has serviced my vehicle since 2007. My service advisor, Mo, is always professional and tells me what I need to know, not what I want to h...ear. The service is always timely and my vehicle is returned in a clean condition; inside and out. Always a pleasure to do business w/them.
We bought our 2014 Dodge Charger from the Irvine dealership and had a great experience!! So we weren't surprised that Jeff in the service department i...n Tustin takes customer service to a superior level...his help was far above outstanding. Jeff is definitely an added asset to the Tuttle Click dealership!!
Our salesperson, Tony, greeted us in a friendly manner and was not pushy at all. He answered our questions knowledgeably, showed us many features and ...benefits, and offered a test drive. We decided to purchase our Jeep and Tony's demeanor contributed to our decision. He rolled with the objections and worked hard on our behalf. In fact, as paperwork was being completed, we were treated to a delicious Persian lunch. It seemed he genuinely cared and bent over backwards to keep us happy. We are now a loyal customer.
I hate this place because they had not fixed the problem with my brakes. This had happened twice so I don't recommend coming here. The only part that ...is good is how friendly and kind the sales department is.
Eric in service is always responsive, capable, and honest. My Jeep Grand Cherokee is nearing 90,000 miles by getting regularly scheduled services, no... major problems so far.
Service was outstanding. Wait time for and cost of service was less than expected. Car wash was an added bonus.
Julie (my wife who drives the car and gets service at your dealership) is recognized when she arrives. Service is completed quickly and she feels gre...at rapport with one customer-service-oriented staff member in particular: ERIC HALVERSON. She thinks VERY highly of him.
I spoke with 3 different dealerships and a couple on-line. Eddie was the only salesman who went to work to find me the car I wanted. Sales manager was... available on the floor and the finance process was smooth. Thank you.
Entire experience was awesome. From the moment I entered the dealership, the sense of ease and pressure free environment was noticeable. I cannot sa...y enough about my Sales guy Joe. He was awesome, understanding, pressure free, caring, knowledgeable, sensitive to our situation and very friendly. Already bought two cars from Tuttle Click, will be buying my next in the next month or two.
Upon receiving notice for software upgrade, called Tuttle-Click. I was able to make an immediate appointment for next day, got finished within time fr...ame quoted, and service was professional and courteous.