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Charles Barker Lexus Newport News

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Charles Barker Lexus Newport News Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2014

At Charles Barker Lexus Newport News, it's our mission to provide the drivers of Newport News VA and surrounding locations with prestigious, luxury cars, SUVs & hybrid Vehicles from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer in Newport News, we go above & beyond to implement our expertise and experience to assist your every need.

...



Whether you're pursuing a purchase or lease of a new or used Lexus, our vast inventory unites uncompromising quality.

"Delivering a great car buying and service experiences, every day!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
306 lifetime reviews. Includes reviews of Charles Barker Lexus Newport News from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2018

    Helped my in-law's purchase a new vehicle last week. Mohamad and Tony were excellent to deal with - understood what I needed to accomplish and went above... and beyond to help make the sale as smooth as possible. Mohamad is actually the first car sales person I have ever added as a contact on my phone which says it all.

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    Charles Barker Lexus Newport News

    Hello, Scott. Thank you for taking the time to leave a review. We're happy to have provided you with a five-star experience. We will pass along your k...ind words to Mohamad and the team and we hope your in-laws enjoy their new car. Thank you for Riding With Charlie!


    Worked with:
    Mohamad Mayassi

    Master Certified Lexus Sales Rep

    (5.0) 71 reviews

    Tony Rutherford

    Master Certified Lexus Business Manager

    (4.9) 70 reviews

  • 5.0 out of 5
    September 30, 2018

    Since I moved to the area this has been the dealership I use. this is my second vehicle purchase from this dealership. The staff is always warm and very... helpful.

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    Charles Barker Lexus Newport News

    Thank you for taking the time to leave a great review! We're happy that we were able to provide you with a 5-star experience. We'll pass along your ki...nd words to the team. Thank you for Riding With Charlie!


    Worked with:
    Patrick (Frenchy) Antar

    Master Certified Lexus Sales Rep

    (5.0) 25 reviews

    Tony Rutherford

    Master Certified Lexus Business Manager

    (4.9) 70 reviews

  • July 5, 2018

    I found the vehicle I was looking for through True Car/Chartway Federal Credit Union and from minute I walked through the door, I was treated amazing.... They were all very attentive to my needs and didn't try to sell me something I didn't want or need. Thank you very much! I love my new vehicle!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a review, Beth. We are happy to hear that your most recent visit with us was such a good one. If you need anyth...ing more please do not hesitate to reach out to us. Thanks for Riding With Charlie.


    Worked with:
    Tony Rutherford

    Master Certified Lexus Business Manager

    (4.9) 70 reviews

    Tim Zayakosky

    Master Certified Lexus Sales Rep

    (5.0) 5 reviews

  • 4.8 out of 5
    September 30, 2018

    Derrick was knowledgeable, patient and easy to talk to. He is not pushy but will help you make a good car buying decision. This is my second Lexus purchased... at this dealership and everyone was very enjoyable to work with. Best Raleigh

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    Charles Barker Lexus Newport News

    Raleigh, thank you for taking the time to leave us a review. We appreciate your feedback and will be sure to pass along your kind words to Derrick. En...joy your new Lexus and thanks for Riding With Charlie!


    Worked with:
    Derrick Nichols

    Certified Lexus Sales Rep

    (5.0) 17 reviews

  • 4.8 out of 5
    September 24, 2018

    My experience at Lexus Charles Barker was nothing short of exceptional. At the get go, Mohammed helped me through the whole sales cycle (which was less... than an hour). Mohamed is not only top notch at his job, he also does his bit for the local community (the main reason I decided to buy my car locally at Newport News). Mohamed along with his Team - Tony and Shonda made sure that I needed only a couple of hours to walk away with my shiny new RX350L. I would highly recommend anyone wanting to purchase a Lexus to consider the Newport News location (specifically Mohamed and team) and you will not be disappointed. I am for one super excited to be a Lexus owner. Thank you guys for the amazing car buying experience. .

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    Charles Barker Lexus Newport News

    Thank you so much for taking the time to leave us a review, Rusty! We're so pleased to hear that Mohamad provided you with an exceptional experience. ...We will be sure to pass along your kinds words to the team. Enjoy your new RX350L and thanks for "Riding with Charlie"!


    Worked with:
    Mohamad Mayassi

    Master Certified Lexus Sales Rep

    (5.0) 71 reviews

    Tony Rutherford

    Master Certified Lexus Business Manager

    (4.9) 70 reviews

  • 5.0 out of 5
    September 13, 2018

    My husband & I worked with Mohamad he was very personal, kind & very knowledgeable about the vehicle we wanted to buy. My husband & I thought... it was a great experience since we haven't bought a car in 12 years. I would recommend him highly in all regards.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the Review, Tracy. We are happy to hear that we could provide you with a great car buying experience. If we can do anything more please ...do not hesitate to reach out to us. Thank you for Riding With Charlie.


    Worked with:
    Mohamad Mayassi

    Master Certified Lexus Sales Rep

    (5.0) 71 reviews

  • 5.0 out of 5
    September 2, 2018

    Mr Mayassi made purchasing my Lexus RX350 a very easy and pleasant experience. He showed courtesy and professionalism throughout the buying process and... made me feel welcome each time I came into the dealership or called. His dedication to his profession is commendable and I would recommend him to anyone thinking of purchasing a new or used vehicle. A true professional.

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    Dealer Response

    Thank you for taking the time to leave a review, Robert. We will be sure to pass on your kind words to Mr. Mayassi. Thank you for Riding With Charlie.


    Worked with:
    Mohamad Mayassi

    Master Certified Lexus Sales Rep

    (5.0) 71 reviews

  • 4.8 out of 5
    August 31, 2018

    Very helpful in my decision making process. Willing to answer all questions about the vechile and pricing. Not pushy or overbearing. Made the purchase... process very comfortable.

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    Charles Barker Lexus Newport News

    Thank you for leaving a review. We are happy to hear that Derrick was able to help you with the purchase of your most recent vehicle. If we can help y...ou with anything else please do not hesitate to reach out to us. Thank you for Riding With Charlie.


    Worked with:
    Derrick Nichols

    Certified Lexus Sales Rep

    (5.0) 17 reviews

  • 5.0 out of 5
    August 27, 2018

    Had a wonderful experience at Charles Barker with Derrick Nichols. We knew we wanted an RX 350 and we were in and out in two hours. Derrick was professional,... and respected the fact we had done our homework and were ready to buy. What a nice experience. The dealership was quiet, beautiful and clean. Employees were delightful, and customer service was excellent. Thanks to the Charles Barker dealership, Tom and his team and especially Derrick who was not pushy at all. That was refreshing.

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    Charles Barker Lexus Newport News

    Thank you for leaving a review, Paula. We are happy to hear that Thomas and Derrick were able to help you with the purchase of your most recent vehicl...e. We will be sure to pass on your kind words to them. If you need anything more please do not hesitate to reach out to us! Thanks for Riding With Charlie.


    Worked with:
    Derrick Nichols

    Certified Lexus Sales Rep

    (5.0) 17 reviews

    Thomas Cahoon

    Master Certified Lexus General Sales Manager

    (4.9) 35 reviews

  • 5.0 out of 5
    August 25, 2018

    When we decided to replace our SUV, we immediately called Patrick at Charles Barker Lexus in Newport News, since he gave us such great service two years... ago when we purchased a Lexus sedan. We told him the type of vehicle we were looking for and he immediately began his search for an ideal car. Later that day he called and told us about a 2016 Toyota RAV 4 Limited that only had 14,000 miles and was in "like new" condition. We made an appointment to see the car the next day. Patrick had the car waiting for us out front so that we could take a test drive. He took time to describe to us all the details of the equipment on the car and the technology behind each feature. After the test drive, Patrick showed us the car history from Carfax and offered us the car at a very fair price.. We decided to purchase the vehicle and within two hours, Patrick and the staff, had us ready to drive home. Patrick even put a red bow on top of the car and took our photo with the car. If you want a great vehicle and buying experience, call Patrick at Charles Barker Lexus Newport News.

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    Charles Barker Lexus Newport News

    Thank you for your review, Ralph. We are happy to hear that your most recent visit with Patrick was such a good one. We hope you love your new RAV4. W...e will be sure to pass on your kind words to Patrick and thank you for Riding with Charlie.


    Worked with:
    Patrick (Frenchy) Antar

    Master Certified Lexus Sales Rep

    (5.0) 25 reviews

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