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Charles Barker Lexus Newport News

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Charles Barker Lexus Newport News Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2014

At Charles Barker Lexus Newport News, it's our mission to provide the drivers of Newport News VA and surrounding locations with prestigious, luxury cars, SUVs & hybrid Vehicles from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer in Newport News, we go above & beyond to implement our expertise and experience to assist your every need.

...



Whether you're pursuing a purchase or lease of a new or used Lexus, our vast inventory unites uncompromising quality.

"Delivering a great car buying and service experiences, every day!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
543 lifetime reviews. Includes reviews of Charles Barker Lexus Newport News from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 21, 2020

    I was looking for a replacement vehicle. I wanted to say Thank You to all that was involved with the process. Matt, John and Tony made this a easy process.... I highly recommend them and the dealership!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Perez

    Certified Lexus Sales Rep

    (5.0) 31 reviews

    Tony Rutherford

    Master Certified Lexus Sales Manager

    (5.0) 150 reviews

    John Keck

    Master Certified Lexus Sales Rep

    NOT RATED

  • 5.0 out of 5
    September 16, 2020

    Drove up in a Kia... Drove away in a Lexus ! Upon entry into this facility me (and my wife) was given the highest degree of respect from Mr. Antar (Frenchie).... He was very knowledgeable, professional, and made our visit and car buying experience one to remember. Me and my wife was highly impressed with how this dealership functions on a day to day basis. Great job Frenchie and the rest of the Charles Barker of Newport News team !!!!!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mohamad Mayassi

    Master Certified Lexus Sales Rep

    (5.0) 197 reviews

    Patrick (Frenchie) Antar

    Master Certified Lexus Sales Rep

    (5.0) 66 reviews

    Thomas Cahoon

    Master Certified Lexus General Sales Manager

    (4.9) 88 reviews

    Tim Zay

    Master Certified Lexus Sales Rep

    NOT RATED

  • July 3, 2019

    very smooth purchase experience. Professional team, definitely recommend to others who is looking for luxury brand vehicle. Thanks to Tony and Mahamad... for everything you did for us.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad that you had a great experience! Thanks for Riding with Charlie!

  • 5.0 out of 5
    September 3, 2020

    First class all the way through the entire buying experience. First time in a long time that I have been told "your word is good enough for us Mr. Crockett".... I will definitely be a repeat buyer!!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick (Frenchie) Antar

    Master Certified Lexus Sales Rep

    (5.0) 66 reviews

    Thomas Cahoon

    Master Certified Lexus General Sales Manager

    (4.9) 88 reviews

  • 5.0 out of 5
    September 2, 2020

    This was a fantastic experience, the purchase of our 2020 Lexus GX460. The dealer and salesman cared about our requests, concerns, and questions. All areas... of the dealership were superb.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mohamad Mayassi

    Master Certified Lexus Sales Rep

    (5.0) 197 reviews

  • 5.0 out of 5
    September 1, 2020

    So I went in there looking for a car and left the Lexus dealership with so much more! I feel as if every employee there is so genuine and nice they all... are kind people really, but my sales rep in particular showed outstanding customer satisfaction. From the small talks to the laughs Matt Perez makes buying a car seem fun, not stressful or pressured, and always reassures your that it’s your decision to go though with anything. He showed great knowledge of the car I was attempting to buy and even showed me a few hidden secrets to what is now my own Lexus IS 250, I really enjoyed my experience there at the Lexus dealer ship and I applaud them for a great and customer friendly environment they have built I also want to Give a big thanks to the General manager there at the dealer ship nice and welcoming I enjoyed my conversation with you all and you will see me in time for services like oil canvas and what not !

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Perez

    Certified Lexus Sales Rep

    (5.0) 31 reviews

    Jane Tucker

    Master Certified Lexus Administrator

    (5.0) 22 reviews

  • 5.0 out of 5
    August 24, 2020

    I had been searching for a new/ used car for about 2 months. It was at the end of a very long hot day of going to different dealerships  that my daughter... and I decided to stop just to see what they had. Patrick came out immediately and offered his assistance. He was very professional and super easy to be around. Patrick made the buying process actually fun. I enjoyed this shopping experience and highly recommend this dealership to anyone wanting a no pressure, no hassle buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Patrick (Frenchie) Antar

    Master Certified Lexus Sales Rep

    (5.0) 66 reviews

  • 5.0 out of 5
    August 19, 2020

    Best car buying experience ever! Mohammad was attentive, knowledgeable, and found me the perfect vehicle. All while social distancing. I would definitely... buy there again.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mohamad Mayassi

    Master Certified Lexus Sales Rep

    (5.0) 197 reviews

    Tony Rutherford

    Master Certified Lexus Sales Manager

    (5.0) 150 reviews

    Jane Tucker

    Master Certified Lexus Administrator

    (5.0) 22 reviews

  • 5.0 out of 5
    August 17, 2020

    I have been lookig for a 17 gs 350 for over 8 months...Contacted Mr Mayassi...boom 3 days later one came thru 17 gs 350..a trade in.....color Nightfall... Mica....from there on i scooped her up..named her Lexi...thanx to whole team there...boom drop the mic go see them

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mohamad Mayassi

    Master Certified Lexus Sales Rep

    (5.0) 197 reviews

    Jane Tucker

    Master Certified Lexus Administrator

    (5.0) 22 reviews

  • 5.0 out of 5
    August 15, 2020

    I have dealt with this dealership for over 14 years and they are great in every respect. I have purchased two vehicles and had three vehicles serviced... there and have been very happy with everyone I have dealt with and with whatever has been recommended and done to the vehicles. I have recommended the dealership numerous times to my friends. I like 'riding with Charlie"

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mohamad Mayassi

    Master Certified Lexus Sales Rep

    (5.0) 197 reviews

    Tony Rutherford

    Master Certified Lexus Sales Manager

    (5.0) 150 reviews

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