Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 10:00 AM - 8:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 5:00 PM
Sun 9:00 AM - 4:00 PM
{{currentIndex + 1}} of 4

Reviews

3.6
42 lifetime reviews. Includes reviews of Toyota Chula Vista from DealerRater.com
  • Toyota Chula Vista

    I had a great experience, got a great price and no hassel. Thanks again Mike and Jason!


    Show Full Review

    I had a great experience, got a great price and no hassel. Thanks again Mike and Jason!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Useless to make appointment
    October 1, 2016

    Today, Sept. 30, 2016, I brought my truck at 0715 for a 0730 appointment for oil change, filter change and 21 pt inspection. The truck was not bro...

    Toyota Chula Vista

    We apologize for the inconvenience Torino. We will review your concern with our team to ensure better communication. Thank you for your feedback. ...


    Show Full Review

    Today, Sept. 30, 2016, I brought my truck at 0715 for a 0730 appointment for oil change, filter change and 21 pt inspection. The truck was not brought in the shop until 0803 and was done at 0910. I saw those people went through the express service came and gone while me with an appointment still waiting for my truck. Next time I will just use the express service. The reason I made an appointment for an oil change was because somebody from the service department told me to do so even if I bring my truck early.Sounds like those people at the service department don't have a single policy. The first time I made appointment, I was told that I don't have to make appointment if I want it done before 0800. Even the parts department people have their own policy also. First person I asked, they don't give military discount and today the counter person said they do

    Does not recommend this dealer
    Came in for service or repair
    Toyota Chula Vista

    We apologize for the inconvenience Torino. We will review your concern with our team to ensure better communication. Thank you for your feedback. Please feel free to contact our service director, Greg Chalmers, at 619.591.0934 for further assistance. Thank you, MB


    Hide Full Review
  • !!!BAIT & SWITCH - THEY TRIED BUT FAILED!!!!
    August 8, 2016

    late july, came to agreement with salesman marco over texts on a 2011 tacoma for 19k& (ad price at the time: 19888$) & he said he might even be ab...

    Toyota Chula Vista

    Steve, You were in on July 27 after speaking with Marco on the phone. At first you inquired about a 2013 Tacoma which was previously sold. Marco ...


    Show Full Review

    late july, came to agreement with salesman marco over texts on a 2011 tacoma for 19k& (ad price at the time: 19888$) & he said he might even be able to go 18k$ for me. so I zoomed to the dealership. test drove. signed financing paperwork & THEY RAN MY CREDIT & marco comes back with the paperwork. we start going over the prices & he shows me the car priced at 19888$. WTF!!! it was 19$ leaning on 18$ & now we're at 19888$??? confused i asked "what about the price you quoted me less than an hour ago. he says with a blank face: "sorry i thought i could offer it to you at that price but i can't". I drove back 45 miles. the next day he texts me (here's the funny part) & tells me he lowered it by a 1000$ ###FOR ME### & asked how i feel about that. suspicious & still pi**ed off, i checked the AD only to see they had lowered the car by a 1000$. HAH! but I thought I'll play the game. few more texts & we agreed on 18500$ plus 1600$ for my trade in. I get ready to go back & forget about last night, when he texts me & says they can only do 1000$ on my trade in even thought they appraised my car the night before. to add inury to the insult, a week later he texts me & says "truck is sold". whomever at this crooked dealership is reading this: your business practices are unethical & dishonest. I reported you guys to BBB & DMV Investigations. you thenk people are idiots, they're not. you lost one customer but I hope reading this more people become aware of how you do sales & stay away. thanks for dinging my credit marco. you were really polite but sorry I didn't let you rip me off. Cheers.

    Does not recommend this dealer
    Toyota Chula Vista

    Steve, You were in on July 27 after speaking with Marco on the phone. At first you inquired about a 2013 Tacoma which was previously sold. Marco offered you an alternative 2011 Tacoma which was advertised for $19,888. You state that you came to an agreement with Marco, however we feel you were negotiating and never had a management approved deal with us. You state that we ran your credit which is true, what you don¿¿¿t state is that you signed a credit application giving us permission to do so. We only run a customer¿¿¿s credit during the negotiation process to make sure a client qualifies for the vehicle he is negotiating on. When you and Marco did not come to an agreement and you left the dealership all previous offers were no longer in effect. You also submitted an internet inquiry while working with Marco and had a different salesperson contact you. We understand that there is confusion when two different salespeople get involved. We apologize for any inconvenience that this brought you. At no point did this dealership ¿¿¿bait and switch¿¿¿ you. We were in good faith trying to work a deal with you and unfortunately we were unable to do so. Our 10 year reputation of providing good customer service is something we take great pride in. Unfortunately, we did not provide you with that service and for that we apologize. Best, Marisol


    Hide Full Review
Read All Reviews

About Our Dealership

Dealer on Cars.com since September 2016

Toyota Chula Vista is committed to providing superior service to every guest that enters the premises. Our dedication to service dictates open communication, immediate attention to guest requests, and resolution of issues before they become problems. Guests will receive the utmost respect, honesty, integrity, and professionalism.

Every person visiting Toyota Chula Vista will enter a welcoming, relaxed environment. Our Image USA II facility demands higher standards offering convenience, cleanliness and complete customer satisfaction.

Call or stop in today. We look forwarding to servicing your automotive needs!

"Big Savings and Selection are Closer Than You Think!"