Reviews

Average Ratings

3.9
54 lifetime reviews. Includes reviews of Toyota Chula Vista from DealerRater.com
  • Outstanding Customer Service

    My car buying experience at Toyota Chula Vista was great! They worked with me on the payment I desired and helped me find the exact model and colo...


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    My car buying experience at Toyota Chula Vista was great! They worked with me on the payment I desired and helped me find the exact model and color I wanted. Never made me feel pressured. Thank you Manny!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • If I could rate this dealer 20 Stars I would
    September 15, 2017

    My boyfriend got his dream truck and I can't express how grateful we are. Alex is very professional and he provided us with outstanding customer s...

    Toyota Chula Vista

    Thank you for allowing us to be a part of this awesome experience for you and your boyfriend! Alex and Ruben send their thanks for your business. ...


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    My boyfriend got his dream truck and I can't express how grateful we are. Alex is very professional and he provided us with outstanding customer service. Big Thanks to Ruben Plascencia for reserving our truck and organizing our visit with Alex. Visits to dealerships can be dreadful, but not in this case. We're proud owners of a brand new 2017 Tacoma 4x4 TRD OFF ROAD and we will send customers your way. Thanks Toyota Chula Vista.

    Does recommend this dealer
    Toyota Chula Vista

    Thank you for allowing us to be a part of this awesome experience for you and your boyfriend! Alex and Ruben send their thanks for your business. We hope to see you in for your maintenance needs. Best, MB


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  • New Car needed 911 within 2 hours! :)
    September 14, 2017

    My car was in recall for over a year, so I had a RAV 4 rental, while in Europe for a wedding I got a call that I needed to return my rental and pi...

    Toyota Chula Vista

    Wow that's impressive and we are happy we could help Jess! Congratulations on your new baby and your new Toyota. Best, MB


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    My car was in recall for over a year, so I had a RAV 4 rental, while in Europe for a wedding I got a call that I needed to return my rental and pick up my Corolla at another dealership. Well in the year I had the rental I had a baby so I clearly a Corolla was not going to work for me anymore! The problem was I had to drive up north the next day to get ready for another wedding! I picked up my Corolla, drove 10 minuets with the bay in my car and called Toyota Chula Vista to see if they could get me in a car or if I should go rent a car for the mini road trip. Victor and Alex took down all my requests and info while I was driving there and got us out and pin our way fast enough to take a confetti picture with our new car🎉🎉

    Does recommend this dealer
    Toyota Chula Vista

    Wow that's impressive and we are happy we could help Jess! Congratulations on your new baby and your new Toyota. Best, MB


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  • Best people, best service, best dealer!!
    September 13, 2017

    I've been to a lot of dealerships and this by far has been the best experience I've had. Most dealerships make you feel like a just another random...

    Toyota Chula Vista

    Thank you very much for taking the time to share with us your experience here at Toyota Chula Vista. We value your business and its great to hear ...


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    I've been to a lot of dealerships and this by far has been the best experience I've had. Most dealerships make you feel like a just another random person, but I was treated like family!! Anna and Alex were fantastic and very welcoming from the moment I stepped in until the moment I drove off in my awesome new Tacoma!!

    Does recommend this dealer
    Toyota Chula Vista

    Thank you very much for taking the time to share with us your experience here at Toyota Chula Vista. We value your business and its great to hear that our team including Alex and Anna did a great job. Congratulations on your new Tacoma! Best, MB


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  • Service management and Staffs
    August 28, 2017

    Awaiting overdue review report. Saturday 8/5/17. My actual first vehicle service maintenance. Thanks to service Manager Manny Cavazos for acknowle...

    Toyota Chula Vista

    It makes us happy to hear that our team met our goal of providing you with the best customer service possible. Thank you for your business. We loo...


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    Awaiting overdue review report. Saturday 8/5/17. My actual first vehicle service maintenance. Thanks to service Manager Manny Cavazos for acknowledging my appointment using my coupon one week prior to and day of service. To Danny approach me offered water and brought it making me comfortable. Israel Duron service advisor make my wait an eased. Out of there in less time. Thanks to Service Director Jose Naranjo. Without good service Manager or Director their will be no good service staffs. Without a good service staffs there will be no good service Manager or Director. Hoping not to Change keep up the good work. Thanks guys.

    Does recommend this dealer
    Came in for service or repair
    Toyota Chula Vista

    It makes us happy to hear that our team met our goal of providing you with the best customer service possible. Thank you for your business. We look forward to your return. Best, MB


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  • Beyond happy with all of there customer service!!
    August 27, 2017

    Great customer service, Beyond happy, Thanks for your great work! Very helpedful and understanding, I TotallY recommend anyone to go to Main Toyot...

    Toyota Chula Vista

    That is fantastic Nicky! Thank you very much for purchasing your new Corolla with us! Best, MB


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    Great customer service, Beyond happy, Thanks for your great work! Very helpedful and understanding, I TotallY recommend anyone to go to Main Toyota od Chula Vista!

    Does recommend this dealer
    Toyota Chula Vista

    That is fantastic Nicky! Thank you very much for purchasing your new Corolla with us! Best, MB


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  • Phenomenal Service: Beginning to End.
    August 21, 2017

    My experience at the Toyota Chula Vista dealership was down right phenomenal. One of my biggest concerns when thinking about purchasing a car is...

    Toyota Chula Vista

    Thank you so much for sharing your experience with us Sara. Our team is happy to know that you enjoy coming to us. Congrats on your new Rav4 purch...


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    My experience at the Toyota Chula Vista dealership was down right phenomenal. One of my biggest concerns when thinking about purchasing a car is feeling as though I am being taken advantage of when stepping onto a car dealership. -A fish in a shark tank if you will. This was NOT the case at this dealership. Never once did I feel pressured to purchase the vehicle; and I felt as though I was given honest answers to all of my questions. Alex and Victor listened to my goals as a customer and helped me meet my goals. Both charismatic, professional, and well versed in the purchasing process and vehicles they had to offer, I felt confident with my purchase. From the first individual I encounter, to Victor and Alex who actually helped sell the car to me, to Eddie, the individual who helps maintain the cars that come through the dealership, they all held up the same excellent customer service standard. I feel confident in my purchase and am happy to say that I would recommend Toyota Chula Vista to my friends and family and come back to purchase my future cars here.

    Does recommend this dealer
    Toyota Chula Vista

    Thank you so much for sharing your experience with us Sara. Our team is happy to know that you enjoy coming to us. Congrats on your new Rav4 purchase! Best, MB


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  • Hassle Free
    August 20, 2017

    The whole process of wanting to purchase a new vehicle was very easy. Prior to coming in the dealership I did most of the process online with Alex...

    Toyota Chula Vista

    Awesome! Our team including Alex is here to help with all your vehicle needs. It makes us happy to know that you enjoyed your visit. Best, MB


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    The whole process of wanting to purchase a new vehicle was very easy. Prior to coming in the dealership I did most of the process online with Alex which helped a tremendous amount. If you're looking for a Toyota and a painless process I recommend this dealership

    Does recommend this dealer
    Toyota Chula Vista

    Awesome! Our team including Alex is here to help with all your vehicle needs. It makes us happy to know that you enjoyed your visit. Best, MB


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  • Exceptional service
    August 20, 2017

    Absolutely no pressure sales. Very professional. I would refer friends and family. Alex was informative explaining the vehicle features and took ...

    Toyota Chula Vista

    We are happy to hear that you are a loyal customer of ours and part of our Toyota Family. Thank you for purchasing with us! Best, MB


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    Absolutely no pressure sales. Very professional. I would refer friends and family. Alex was informative explaining the vehicle features and took extra time to explain. I always return to chula vista toyota for service

    Does recommend this dealer
    Toyota Chula Vista

    We are happy to hear that you are a loyal customer of ours and part of our Toyota Family. Thank you for purchasing with us! Best, MB


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  • Awesome Experience!!!
    August 19, 2017

    Came to this dealership to look for an affordable and reliable car. Was shown the cars that would fit into the budget and singled out what would w...

    Toyota Chula Vista

    Thank you for your recommendation Happy Gal! Congrats on your new car! Best, MB


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    Came to this dealership to look for an affordable and reliable car. Was shown the cars that would fit into the budget and singled out what would work the best for the situation. After finding the car, the best price was found and the process was faster than expected. Overall, it was an awesome experience and I would recommend this dealership!

    Does recommend this dealer
    Toyota Chula Vista

    Thank you for your recommendation Happy Gal! Congrats on your new car! Best, MB


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