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Stoops Buick GMC of Muncie

(807 reviews)
Visit Stoops Buick GMC of Muncie
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (765) 405-5380 (765) 405-5380
Used (765) 399-0271 (765) 399-0271
Service (765) 405-5381 (765) 405-5381

Reviews

(807 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stoops Buick GMC of Muncie from DealerRater.

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Excellent

Pat Bowen has been my salesman at least 5 times. He always gets the best available discounts and services. I highly re commend Stoops Muncie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Treating others as yourself

The team at Stoops Buick GMC have made my experience and a friend very happy with our purchased. Great to have faith in the people you deal with and recommend any friend and see the same experience for them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Stoops is amazing!

Stoops helped us find the exact car my wife & I wanted! Literally every part of the transaction was pleasant, from our terrific salesman, Brett Estes down to the wonderful Chris Abades in financial. We couldn't be more happy and will definitely refer anyone we know to Stoops!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

my needs come first as a buyer

Pat Bowen was very intuitive in finding the right vehicle to fit my needs as a driver and as a buyer. I am looking forward to enjoying my vehicle, and I am looking forward to future purchases. Pat has shown that customer needs come first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience! Great car!

Brett was incredibly knowledgeable in all aspects of the deal! Buying here was worth the drive to get exactly what we wanted for a great deal! From the moment we decided to buy a new car until we drive off in it, we were well taken care of! All of the staff were very helpful and even helped entertain our 3 year old while making the deal! The service department was great when we wanted to add accessories to our car! I won't buy from any other dealership, no matter where we live!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great day at Stoops!

I have to say that Pat Bowen makes buying a new car a wonderful experience! He is always so knowledgeable about the cars, financing and titling. Pat really listens and gives me time to make up my mind and never pressures me to make a hasty decision. I loved going into Stoops today, being greeted by everyone who passed by as they asked if we needed any help. We were in and out within a couple of hours as Pat and Michelle had the paperwork and my shiny new car ready to go. Thanks again for excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great

Pat Bowon was very good to work with went way beyond explaining all the features to us he keep us informed all along the way . I would recommend him to my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best in the Biz

I have been buying my vehicles from Richard Foster at Stoops for over a decade. I feel like family every time I go pick up a new ride. The dealership is well managed, super clean and everyone has a great disposition. Thank you Richard Foster and many thanks to Stoops😎??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pat & randy are the consummate professionals

Pat Bowen is GREAT to work with...as I'm not the easiest of customers. Pointed out a few things on the used truck I bought and repairs were made with no fuss. 2nd car we've bought in last year...save time, stay local and go to Stoops Muncie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

new envision purchase

This was not our first purchase from Stoops. Pat Bowen did his usual professional job. Thanks for a well-done deal. It was a pleasure dealing with Pat and Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.