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Reviews

Average Ratings

4.5
24 lifetime reviews.
  • Hybrid Camry

    I found the car I wanted online. Arash took me for a test drive and answered all my questions about the car. They found financing for me with a re...


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    I found the car I wanted online. Arash took me for a test drive and answered all my questions about the car. They found financing for me with a reasonable monthly payment

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Great Customer Service

    I'm so pleased with the car I bought, Robert was a great help, I had a minor issue with the car and Jay took care of it right away.


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    I'm so pleased with the car I bought, Robert was a great help, I had a minor issue with the car and Jay took care of it right away.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great customer service

    Spoke with a new salesperson Lana. She was not new at all just new to Jay Auto Sales. Very helpful, seemed like tons of knowledge about cars and t...


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    Spoke with a new salesperson Lana. She was not new at all just new to Jay Auto Sales. Very helpful, seemed like tons of knowledge about cars and trucks. Very welcome surprise. Along with being willing to do what ever was needed to assist me. Showed me a great selection of vehicles, sadly nothing available in my price range that fit my needs. If my situation changes i will be back and i will for sure tell my friends to see Lana and Jay Auto Sales for their next purchase.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Poor Salesmanship

    Came to look at Truck sales lady want even engaging when pointed out some problems a rattle in the engine and fan problem with air conditioner. He...

    Dealer Response

    Hello Paula, this is Jay. Our salesperson was new and I apologize for her ineptitude; she is no longer with the company. The noise turned out to...


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    Came to look at Truck sales lady want even engaging when pointed out some problems a rattle in the engine and fan problem with air conditioner. Her response what do you expect it's used. Then told at least the truck is safe. We went through the transmission engine etc. Really did you hear the rattle in the emgine

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Paula, this is Jay. Our salesperson was new and I apologize for her ineptitude; she is no longer with the company. The noise turned out to be with the AC blower acutator, the truck has since been sent to the mechanic to be addressed. If you would like to look at this truck again, I would be glad to personally show it to you and answer any questions you have. Again I apologize for your inconvenience, I would welcome the opportunity to earn your business. Please contact me at (520) 881-5400 if you have any question. Thank you. Jay


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  • Positive experience

    My husband & I recently purchased a car from Jay Auto Sales. We found a great vehicle at an amazing price but the customer service from Robert rea...


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    My husband & I recently purchased a car from Jay Auto Sales. We found a great vehicle at an amazing price but the customer service from Robert really sealed the deal. We looked all over town but returned to Jay Auto as our choice. Robert was very helpful with providing sales tips. We never felt pressured to buy. We felt that he had our best interests at heart. Gabriel even made the financial part pleasant.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Worth the visit

    I came in last Saturday, the place looks amazing. The car I'm looking to purchase looks EXACTLY like the pictures. It started just fine and sounds...


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    I came in last Saturday, the place looks amazing. The car I'm looking to purchase looks EXACTLY like the pictures. It started just fine and sounds great, you can tell they detailed the car it smells brand new. I will be back for the vehicle in about one month. I can't remember the name of the salesman that I spoke with but he was quite pleasant educated me on financing options.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jay auto sales

    Great service..friendly people..salesman steve hastings was excellent and owner jay was very accomidating..i will be returning for future auto pur...


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    Great service..friendly people..salesman steve hastings was excellent and owner jay was very accomidating..i will be returning for future auto purchases

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Place!

    If you're looking to buy a used car, it's definitely worth it to stop by Jay's. The guys that work there know their stuff, and are not pushy at al...


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    If you're looking to buy a used car, it's definitely worth it to stop by Jay's. The guys that work there know their stuff, and are not pushy at all; very no-pressure. This is the place to look, especially if you're working with a budget. The prices are fair and there is a surprisingly large selection to choose from! It's clear that the owner really cares about his customers and the products that he's selling. He's very quick to fix anything you're not satisfied with in your car, and you get 3 months (or 1000 miles) warranty on it, as opposed to the 15 days required by law. My car had just a couple of minor cosmetic imperfections and issues with the radio, but they took care of it in a cinch (and entirely out of pocket). They even lent me a car to drive for the few days that the car was in the shop! Another plus is that they take care of all the paperwork, so you won't have to see the inside of a DMV. The car I got looks awesome and drives like new! I was able to leave with it day of, and it was no hassle. All-in-all, it was a great experience, and I'll be coming back if I find myself in need of another car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • good car buying experience

    After reading reviews we went to Jay Auto and talked to Robert, the sales manager. He was very helpful, answered our questions, offered good advic...


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    After reading reviews we went to Jay Auto and talked to Robert, the sales manager. He was very helpful, answered our questions, offered good advice and was not pushing us to buy a car. This no pressure selling impressed us. We drove a number of cars. After the purchase we had a few issues and Robert took care of all of them. I would recommend Jay Auto Sales to anyone and ask for Robert. It was a good car buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best car buying experience I ever had.

    Robert Hernandez took great care of my need for a car in my price range and quality. It was quick and easy. He went above and beyond to make sure ...


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    Robert Hernandez took great care of my need for a car in my price range and quality. It was quick and easy. He went above and beyond to make sure that everything that I needed I got. I would highly recommend Jay Auto Sales and Robert. To all of my friends and family. When I need a new car I will return. Robert was very honest and upfront about everything and I felt very comfortable with him. Thanks so much Debbie

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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