Reviews

Average Ratings

4.8
94 lifetime reviews.
  • My recent buying experience at VW of Ft. Myers

    As often happens in this world of electronic communication, my first contact with VWFM was via the internet, responded t o by Diane G. I new the ...

    Dealer Response

    Robert, we appreciate the great review and rating!


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    As often happens in this world of electronic communication, my first contact with VWFM was via the internet, responded t o by Diane G. I new the model and pricing structure that I wanted, and she provided me with everything I needed to know before I even set foot in the dealership. I've purchased numerous cars in my lifetime, and this was the best experience I've ever had. If it wasn't for Diane's approach and follow through, I would probably have bought elsewhere

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Robert, we appreciate the great review and rating!


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  • Excellent eperience, definitely a 10. Thank you.

    Keaton is a very personable and professional sales rep. He did not pressure me, but was very patient with my uncertainty of which vw to lease. I a...


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    Keaton is a very personable and professional sales rep. He did not pressure me, but was very patient with my uncertainty of which vw to lease. I am very satisfied with my new Passat lease. Thank you Gary for helping out when I came in when Keaton was with another customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Vehicle experiences

    Very pleased overall. Friendly atmosphere and people.

    Dealer Response

    Hi Wendy! When your happy, we're happy. So, thanks for the kind words and great rating. Take care!


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    Very pleased overall. Friendly atmosphere and people.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Wendy! When your happy, we're happy. So, thanks for the kind words and great rating. Take care!


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  • Awesome experience!!!

    My wife and I came into the dealership with our 2012 Tiguan for service. While browsing, we found and purchased a new Jetta TDI. The whole experi...

    Dealer Response

    Greg, thanks for sharing your experience with us! We are glad we were able to help you with service and a new car, we hope you're enjoying it! Tha...


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    My wife and I came into the dealership with our 2012 Tiguan for service. While browsing, we found and purchased a new Jetta TDI. The whole experience was phenomenal. There's a reason we have two VW's. Great cars and outstanding customer service. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Greg, thanks for sharing your experience with us! We are glad we were able to help you with service and a new car, we hope you're enjoying it! Thanks for taking the time to leave us this 5-star rating and please come back to see us for all of your servicing needs!


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  • Great Service from Ft. VW Dealership

    I was very impressed with the level of service I obtained. Extremely courteous and efficient. Great communication from start to finish.

    Dealer Response

    Thanks for the kind words, Lisa. We are glad that you had a positive experience with us and we hope to work with you again for all of your servici...


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    I was very impressed with the level of service I obtained. Extremely courteous and efficient. Great communication from start to finish.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the kind words, Lisa. We are glad that you had a positive experience with us and we hope to work with you again for all of your servicing and vehicle needs!


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  • Airbag Recall

    Took my 2012 VW CC in for a driver side air bag recall. Now the steering wheel lights don't work all the time. Took my car back and now VW of Fort...


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    Took my 2012 VW CC in for a driver side air bag recall. Now the steering wheel lights don't work all the time. Took my car back and now VW of Fort Myers says I have a bad module and the repair will cost over $500. Never had a problem prior to the recall replacement. Not a happy customer.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great dealership

    Our salesman Dominic was a first-class gentleman as was the finance manager who got me a good deal to drive out with very little money down

    Dealer Response

    Patricia, thanks for the kind words. We are happy we were able to get you in the car you wanted at a good deal. Thanks for leaving us this review ...


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    Our salesman Dominic was a first-class gentleman as was the finance manager who got me a good deal to drive out with very little money down

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Patricia, thanks for the kind words. We are happy we were able to get you in the car you wanted at a good deal. Thanks for leaving us this review and 5-star rating.


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  • E-Mail Testimonial

    very happy with the service. will definitely recommend you to friends.

    Dealer Response

    Thanks for recommending us William, we appreciate it!


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    very happy with the service. will definitely recommend you to friends.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for recommending us William, we appreciate it!


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  • I found my 2017 Touareg!!

    I was not expecting to buy a vehicle in Florida, but during a visit to Ft Myers I found that the car I had been trying to find in PA was in stock ...

    Dealer Response

    Thanks for giving us the opportunity to get you in your Touareg! We are glad to help out and if you're ever in Fort Myers again, stop by and see us!


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    I was not expecting to buy a vehicle in Florida, but during a visit to Ft Myers I found that the car I had been trying to find in PA was in stock at the Ft Myers dealership. My purchase was tricky since the car was to be titled in PA and it was being purchased under a corporation. The dealership was incredibly helpful in putting this deal together. Thank you Mike (my salesman) and the management team for making me a very happy new Touareg owner. Love my car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for giving us the opportunity to get you in your Touareg! We are glad to help out and if you're ever in Fort Myers again, stop by and see us!


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  • 2017 New Passat SE

    Everything was fine and fast. Steve was friendly and kind. Jeff the finance manager is very smart ;). We recommend this dealer.

    Dealer Response

    Thanks for recommending us and for your 5-star rating! We look forward to helping you with your vehicle and servicing needs in the future!


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    Everything was fine and fast. Steve was friendly and kind. Jeff the finance manager is very smart ;). We recommend this dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for recommending us and for your 5-star rating! We look forward to helping you with your vehicle and servicing needs in the future!


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