Reviews
Recently purchased a car from European Motor Cars and had
Recently purchased a car from European Motor Cars and had an excellent experience. The staff was knowledgeable, friendly, and provided a seamless sales experience. The entire process was smooth, and I felt confident in my purchase. Highly recommend this dealership to anyone looking for a preowned vehicle
Recently purchased a car from European Motor Cars and had
Recently purchased a car from European Motor Cars and had an excellent experience. The staff was knowledgeable, friendly, and provided a seamless sales experience. The entire process was smooth, and I felt confident in my purchase. Highly recommend this dealership to anyone looking for a preowned vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I never saw the Honda Civic Type R in person.
I never saw the Honda Civic Type R in person. However, after looking that vehicle up on CarFax, I learned that it had been in an accident, which is and of major concern. I was never called by anyone to follow up with me to show me other vehicles that I might be interested in. Clearly you do not care about my interest in working with your dealership, so I will take my business elsewhere. I also will not recommend you to anyone I know.
I never saw the Honda Civic Type R in person.
I never saw the Honda Civic Type R in person. However, after looking that vehicle up on CarFax, I learned that it had been in an accident, which is and of major concern. I was never called by anyone to follow up with me to show me other vehicles that I might be interested in. Clearly you do not care about my interest in working with your dealership, so I will take my business elsewhere. I also will not recommend you to anyone I know.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Called to make an appt to diagnose my car.
Called to make an appt to diagnose my car. I did NOT know what was wrong with my Audi. My car had no power. I dropped it off to European motorcars they called me within an hr and half and had figured it out! 10/10 recommend staff are so professional, work is done with precise and good timing. You guys have a forever customer thank you!
Called to make an appt to diagnose my car.
Called to make an appt to diagnose my car. I did NOT know what was wrong with my Audi. My car had no power. I dropped it off to European motorcars they called me within an hr and half and had figured it out! 10/10 recommend staff are so professional, work is done with precise and good timing. You guys have a forever customer thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Just purchased my first VW vehicle ever and couldn’t have
Just purchased my first VW vehicle ever and couldn’t have chosen a better sales person in Paul LaPierre for the job. He was professional, courteous, transparent and extremely patient. He kept me informed during every phase of the transaction leading to the sale. He and his finance manager Rob Cottingham worked on my behalf to secure the best deal and one that I am happy with. Rob is a true professional. Knowledgeable, transparent and honest. He ensured that I understood everything that I was signing and clarified the parts I didn’t understand. He patiently wakes me through the mound of paperwork and answered my questions honestly. He is also very funny and down to earth. The entire team was outstanding, amazing and again very professional. Paul and Rob, what a great duo. I will happily recommend you both and European Motorcars of Middletown CT anytime.
Just purchased my first VW vehicle ever and couldn’t have
Just purchased my first VW vehicle ever and couldn’t have chosen a better sales person in Paul LaPierre for the job. He was professional, courteous, transparent and extremely patient. He kept me informed during every phase of the transaction leading to the sale. He and his finance manager Rob Cottingham worked on my behalf to secure the best deal and one that I am happy with. Rob is a true professional. Knowledgeable, transparent and honest. He ensured that I understood everything that I was signing and clarified the parts I didn’t understand. He patiently wakes me through the mound of paperwork and answered my questions honestly. He is also very funny and down to earth. The entire team was outstanding, amazing and again very professional. Paul and Rob, what a great duo. I will happily recommend you both and European Motorcars of Middletown CT anytime.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We were referenced to European Motors and made them our
We were referenced to European Motors and made them our first stop to finding a new used car…..they were our last stop! Paul and Rob were knowledgeable, friendly and took a no pressure approach. We found what we were looking for and ended up buying two cars. Facilities are spotless and the cars were detailed to perfection upon pick up. Highly recommend European Motors for any discerning car buyer. We will surely use them going forward for our car needs and service.
We were referenced to European Motors and made them our
We were referenced to European Motors and made them our first stop to finding a new used car…..they were our last stop! Paul and Rob were knowledgeable, friendly and took a no pressure approach. We found what we were looking for and ended up buying two cars. Facilities are spotless and the cars were detailed to perfection upon pick up. Highly recommend European Motors for any discerning car buyer. We will surely use them going forward for our car needs and service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a used car great experience
Great service would recommend to anyone looking for a new or used car. Great customer service didnt take all day to get a car great experience
Bought a used car great experience
Great service would recommend to anyone looking for a new or used car. Great customer service didnt take all day to get a car great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick Service
Service was surprisingly fast. I was in an out in about 1 hour. I wasn't hat expecting to be out that quickly. Thanks guys, really appreciate it. Rich Thanks Rich
Quick Service
Service was surprisingly fast. I was in an out in about 1 hour. I wasn't hat expecting to be out that quickly. Thanks guys, really appreciate it. Rich Thanks Rich
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent customer service
Customer service was excellent at keeping us informed with the process. The work was done in a timely manner. Would recommend them to friends and family.
Excellent customer service
Customer service was excellent at keeping us informed with the process. The work was done in a timely manner. Would recommend them to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
An excellent experience
Quality work at a fair price and always great service. Been going there for years and have never had a problem. They have their act together.
An excellent experience
Quality work at a fair price and always great service. Been going there for years and have never had a problem. They have their act together.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Another Great Service Experience
Service is great at European. I have been going here for years to have Jack and the crew take care of all of my vehicles. Gary is very friendly and thorough. This time, I scheduled an appt for when I was on vacation. I dropped the car after hours, they called me the next day. They kept me up to date and all issues were resolved. They are pragmatic and do what is required and do not upsell other services.
Another Great Service Experience
Service is great at European. I have been going here for years to have Jack and the crew take care of all of my vehicles. Gary is very friendly and thorough. This time, I scheduled an appt for when I was on vacation. I dropped the car after hours, they called me the next day. They kept me up to date and all issues were resolved. They are pragmatic and do what is required and do not upsell other services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase