Starling Chevrolet Cadillac DeLand

Reviews

Average Ratings

4.6
219 lifetime reviews.
  • Vehicle Purchase

    Our salesman was Pete. Pete was very thorough when explaining the details and options of our vehicle. Nice guy to work with.


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    Our salesman was Pete. Pete was very thorough when explaining the details and options of our vehicle. Nice guy to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Zero Customer Service

    We purchased an Escalade from this dealer with 10K miles on it. We noticed two issues upon driving the vehicle home. After 3 months of trying to r...

    Dealer Response

    John, it is disappointing for us to hear that your experience was anything less than great. WE assure you this is not the level of service that we...


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    We purchased an Escalade from this dealer with 10K miles on it. We noticed two issues upon driving the vehicle home. After 3 months of trying to resolve our issues the dealer has told us it's not their problem. We attempted to resolve the problem with multiple levels of management with zero success. We were unable to get a return phone call. Shop elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    John, it is disappointing for us to hear that your experience was anything less than great. WE assure you this is not the level of service that we strive for. When you have an opportunity, please reach out to our general manager at (386) 490-1614 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.


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  • Our purchase of our van was a wonderful experienc!

    We bought 2016 Chrysler town and country and we could not had a better group of people to buy from! Definitely would recommend Starling for a easy...


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    We bought 2016 Chrysler town and country and we could not had a better group of people to buy from! Definitely would recommend Starling for a easy no pressure buying experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Thanks Guys

    Thanks Adam for helping to get my daughters car fixed. Thank you for being so kind. I will be back again. Tell Mike Braddock I gave his card to my...


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    Thanks Adam for helping to get my daughters car fixed. Thank you for being so kind. I will be back again. Tell Mike Braddock I gave his card to my daughter, I think she will looking for a new car. We will be back soon

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Awesome salesman

    Austin H. Was awesome at keeping me in my comfort zone throughtout the whole purchase. Made the expierence enjoyable and easy. Will be a repeat cu...


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    Austin H. Was awesome at keeping me in my comfort zone throughtout the whole purchase. Made the expierence enjoyable and easy. Will be a repeat customer!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • MISTER

    THEY GAVE ME THE THE DEAL I WAS ASKING FOR AND THE DELIVERY WAS FASTER THAN I WAS PROMISED


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    THEY GAVE ME THE THE DEAL I WAS ASKING FOR AND THE DELIVERY WAS FASTER THAN I WAS PROMISED

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrible experience

    I had a horrible. Uying experience at this dealership! They approved me for my vehicle sent me through the finance office, I signed all paperwork ...


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    I had a horrible. Uying experience at this dealership! They approved me for my vehicle sent me through the finance office, I signed all paperwork and took vehicle home. 2 weeks later they called and told me that I wasn't approved unless I gave them more money! It was an embarrassing situation and totally unprofessional. I would never refer anyone to their dealership and hope that no one has the same experience! That is all!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer

    Always pleasant customer service and very helpful.


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    Always pleasant customer service and very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Mrs. Shipley

    Chuck McDonald was great! Stayed in contact with me regularly as this sale was mostly done over the phone (I lived out of state) after I inquired ...


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    Chuck McDonald was great! Stayed in contact with me regularly as this sale was mostly done over the phone (I lived out of state) after I inquired about a vehicle I had found online at their dealership. He texted me pictures and the window sticker so I had all the info on the truck. He saw me through an impossible ordeal with my bank but we got it done. The vehicle was ready to go when I arrived to close the deal. He's very capable and personable and would definitely look forward to working with him again on my next vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Inside Door Panel Replacement

    I was in & out in 20 minutes with a new inside door panel. That's hard to beat! Ben in Service was ready for me and the technician knew what he s...


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    I was in & out in 20 minutes with a new inside door panel. That's hard to beat! Ben in Service was ready for me and the technician knew what he swas doing to have the panel installed that quickly. Great marks for all.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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