Central City Toyota

Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Central City Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2014

Central City Toyota is one of the first Toyota Dealerships in Philadelphia, Pennsylvania and is a Toyota Certified Cente

...

r in the area for Used Cars, Toyota Certified Pre-owned Cars, Service, Parts, Finance and Rentals. Since being founded in 1969, our primary focus has been total commitment to our customers by providing an outstanding product coupled with premier service. With 24 Technicians and 38 bays to serve you six days a week, we are well prepared to service your vehicle. Our shuttle service will take you anywhere in Center City or the surrounding suburbs. We accept Toyota Care on all New Toyota Models. Call or visit us today!

"Since 1969, your family-owned Certified Pre-Owned Toyota-Scion dealer. We light up Chestnut St."

Service

Tire Rotation

$24.99 and up*

Wheel Balance

$69.95 and up*

Oil, Filter Change

$29.95 and up*

Replace Brake Fluid

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.0 out of 5 2.0
189 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 24, 2018

    I have nothing positive to say about my experience at Central City Toyota. I was sold a vehicle with a bad transmission. I never experienced driving a... vehicle with a bad transmission until I purchased I purchased one from Toyota. I would have done better by going to an auto auction. A mechanic can easily tell if a transmission is going bad, so there is no excuse for this. I was sold my vehicle by sales associate Jared Seas. I definitely would not recommend anyone purchase a vehicle from this terrible location.

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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gregory, thank you for reaching out to us with your review and your concerns. Please know that they are taken very seriously by myself and the team at... Central City Toyota. We are very strict with our reconditioning and inspecting of all vehicles, including the transmission. I have reviewed your records and when you purchased, you also had an extended service agreement that was subsequently cancelled. I would appreciate the opportunity to speak with you regarding this. Please contact me at your earliest convenience. Sincerely, Jamie Haberle - General Manager, Central City Toyota - 215-476-1200 x.361

  • 1.0 out of 5
    December 4, 2018

    I was recently at Center City Toyota and feel the need to write a review about the dealership to help other car buyers in the area. I was looking at a... Chevy Cruze that seemed to be a good deal online and found some shocking issues when visiting the dealership and taking a look at the car. The car had zero tread on the tire. I know for a fact that this would not have passed the safety inspection. When I mean zero tread I mean that I could run my finger along the tire and would not touch one raised surface. I had them recheck the tire and they went from telling me the tire scored a 2/10 to saying it scored a 3/10. The tire was very unsafe, and they would not replace it. I would not have been able to drive this car off the lot without getting this one tire fixed. It was also odd that there was only an issue with one tire. I ended up having one of the sales managers, Chris Bove, come out and take a look and he said "I know there are issues with the car, but we aren't going to fix them, and we don't care. That's why it's priced lower". Since this visit I have told a few other people about the issues I had here and many people I talked to seemed to have similar awful situations with this dealership. This dealership is selling unsafe cars and it doesn't seem like they will change anything. I called the dealership and talked to a different head manager, Jamie Haverty, to report the car/employees I worked with and he made no attempt to offer to change any processes and was extremely rude over the phone.

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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Courtney, we appreciate your review. It is something that we take very seriously at Central City Toyota. We have been in business since 1968 and our r...eputation in terms of safety and putting our clientele first is what has made us so successful throughout the years. Rest assured our vehicles are thoroughly inspected and tested by certified technicians to ensure that whenever a customer drives off the lot, they're driving in a safe vehicle. I would very much like to speak with you directly regarding your situation, so I can better understand what occurred. Please reach out to me at your earliest convenience. Sincerely, Jamie Haberle - General Manager, Central City Toyota - 215-476-1200 x.361

  • August 30, 2015

    My experience once again was very pleasant it had not been in the past but I must say things have improved greatly

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words and for taking the time to inform us of your positive experience. Your testimonial gives us the knowledge that we are ma...king a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Jamie Haberle - General Manager, Central City Toyota

  • 5.0 out of 5
    June 15, 2018

    I purchased a Toyota Highlander. The Sales Dept did an excellent job. Took their time explaining features and warranty info . Very happy with the knowledge... of the vehicle and financing. I also had an excellent experience with the service department on my follow up visit .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! Sincerely, Jamie Haberle - General Manager, Central City Toyota

  • 1.0 out of 5
    June 10, 2018

    I did service to my car there meny times, that I have to say about my experience is that I can’t trust this place again!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dimitrios, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our ...company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Jamie Haberle - General Manager, Central City Toyota - 215-476-1200 x.361

  • 5.0 out of 5
    November 16, 2016

    I like that from the time I walked in I was welcome and treated great all the staff was nice and made sure I was being help or made sure I didn't need... anything

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Racquel! We really appreciate your 5 star rating and love hearing that our team made sure you were treated with the customer service we str...ive to deliver to each and every customer. Welcome to our family, and please don't hesitate to let us know if there is anything else you need. Sincerely, Jamie Haberle - General Manager, Central City Toyota

  • 5.0 out of 5
    August 26, 2015

    The mechanic took the time to ask me what the problem was with the minivan. We went for a test drive to get a better understanding of the problem and he... even asked for advice from another mechanic. Great job the problem was solved.

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    2.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Beatrice, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to loc...ate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Central City Toyota and we look forward to your continued business! Jamie Haberle - General Manager, Central City Toyota

  • 5.0 out of 5
    August 26, 2015

    Everything it was a good experience!And my sales person Rodney was awesome, he made my experience very easy!I will recommend him to all my friends!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that Rodney could make your car shopping experi...ence so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Jamie Haberle - General Manager, Central City Toyota

  • 5.0 out of 5
    August 24, 2015

    The helpful assistance I received from service rep Archie was greatly appreciated! His professionalism and customer service expertise were surely apparent....

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Charles! It is wonderful to hear that Archie at Central City Toyota was able to provide you with a great experience! We really appreciate this ...feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Jamie Haberle - General Manager, Central City Toyota

  • 5.0 out of 5
    August 20, 2015

    Drive my car in and speak with service rep right away. Nice waiting room. I also like the occasional newsletters by e-mail with good information, which... is helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jeffrey for using our service department and the kind words about Central City Toyota! We plan to continue giving great customer service and... a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Jamie Haberle - General Manager, Central City Toyota

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