Carfinders Auto Outlet Hours
Carfinders Auto Outlet is a family owned and operated business. Located in Mobile Alabama at 2954 Govt. Boulevard for ni
ne years. We have recently moved to our new location at 85 Schillinger Rd. N 36608 . Even though our location has changed our commitment to our customers has remained the same. All vehicles undergo a 15 point quality inspection and warranties are available on every vehicle.
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I should have left a review sooner, but I am finally to the point where enough is enough. I purchased a 2015 Tahoe LT in 2017. We read the details online,... spoke with the salesman, and asked for carfax report. Everything stated this vehicle was in great condition. Once we were in the office, we took the car for a test drive. My husband noticed a bump seemed it had been out of alignment. He asked the dealer if this car had been wrecked. The dealer's response "I do not sell wrecked or damaged vehicles." Complete lie. Here's a list of what is wrong: Interior lights flicker, backup camera states it needs repair, buttons on dash to adjust foot pedals don't work, only one key and keyfob, back bumper was replaced, bolts were not properly re-installed on motor, cracked air condenser and the list goes on. If only the dealer would have stated this car has been wrecked, we would have discussed other options. Instead a young mom with two babies have been riding in a car with issues. Thank goodness I have found someone that provided quality repairs. NEVER do business with this dealer.
I cannot say enough good things about this Dealership. I have been researching Hummer going on a year now. It was a must for me to get the best deal around.... I have now narrowed it down. I have always avoided going to dealership in my area , just because I have seen so many folk get ripped off. One day I was checking Hummer on- line, and finally located the hummer for me. Picked up the phone made a call to the dealership (Carfinder Auto Outlet) and spoke with the owner (Jason) right off the back. He was so patient and answered my endless list of questions with ease. He convinced me that I made the call to the right place. I told him the amount I was approval for, and he made the deal happen. And that's without me coming to Alabama , you see I live in Illinois's. This is my best so far internet sale ever. Excellent customer Service AAAA+++
I went there 2/8/18. Found a '12 GMC Sierra 4x4 I really liked I was working with Ricky and he was really good. After a test drive I decided to buy it.... I got a really good price out the door. We went into the office & started paperwork. I was about to put $5000.00 down on the truck, then Jason (I guess he was the owner) came on the office and told me someone else looked at the truck the night before but didn't put a deposit on the truck, and they wanted it to. He told me he called the ppl while I was dealing on the truck and they said they wanted the truck to. Jason said (this is his exact words) he would rather sell the truck to the other ppl instead of me and then he told me he was not selling the truck to me. I got up to leave and Jason followed out the door trying to talk more to me. I told him I was done and leaving. He then told me if the other ppl didn't buy the truck He would call me...I TOLD HIM NOT TO CALL ME WHAT SO EVER AND HE NEEDED TO THROW MY PHONE NUMBER AWAY AND I WOULD NEVER COME BACK AGAIN. THIS IS NO WAY FOR A BUSINESS TO TREAT A READY TO BUY CUSTOMER. You would think who ever has the money 1ST gets 1ST choice!!!
Just purchased our third vehicle from ray here two months ago. We had a little AC issue that somehow wasn't covered under the extended warranty we purchased.... Upon picking up, the owner Jason told us he took care of it and not to worry about a thing. The customer service is out of this world. We will be forever customers at carfinders!
I bought a vehicle from this place... I had great customer service and didn't have an issue in that aspect.. But I did have issues with the vehicle I purchased... it started raining and I noticed the sunroof was leaking and found out from the Toyota dealership that I have a bad wheel bearing. They quoted me $900+ just got the wheel bearing.. now I have to get a quote for the sunroof.. BUYERS BEWARE!
They went out of their way to help us. The salesman Eddie he was such a joy to work with. Every person working there were just as nice as they could be.... The owner was wonderful it was just a wonderful experience all around
Great Employees Great Service Contacted right away Only problem I realize they we to far from my residence I wish could've did business with these great... people