Route 102 Auto Sales & Service

5.0 out of 5 5.0
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Sales 8:00 AM - 1:00 PM
Service 8:00 AM - 1:00 PM

Route 102 Auto Sales & Service Hours

Sales

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 4:30 PM

Tuesday

8:00 AM - 4:30 PM

Wednesday

8:00 AM - 4:30 PM

Thursday

8:00 AM - 4:30 PM

Friday

8:00 AM - 4:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2012

Route 102 Auto Sales & Service is a family-owned and operated shop. We've been proud to serve the entire Berkshire Count

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y area, as well as surrounding counties in MA, NY, & CT since 1999. We are a full service, pre-owned vehicle dealership, specializing in customer service, savings and 100% satisfaction. We pride ourselves on quality and safety of our inventory and our unwavering commitment to every customer. Each of our vehicles is hand-picked by Peter and undergoes a thorough 102 point inspection here at our shop by our ASE Certified Master Technicians, assuring many miles of safe; reliable; comfortable travel. Hope to hear from you soon.

"Committed to Service, Savings, & Satisfaction since 1999."

Reviews

5.0 out of 5 5.0
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 15, 2019

    The owner, Peter Rathbun is the consummate businessman who pays very close attention to every detail of the buying process. In a word, he is accommodating... to the buyer. Having bought a vehicle from him and subsequently not happy with it, Peter bought it back and worked to locate another which he did. It was such a very nice experience.

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  • 5.0 out of 5
    July 28, 2017

    Just bought my second car from 102! Great service, super reliable. I don't know anything about cars, so it's really nice to know you are in good hands.... Highly recommend this place! They are top notch.

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    Shopped for a used car
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    Dealer Response

    Thank you! We are always happy to help. Please let us know when you're ready for that first free LOF. Peter & Christy

  • October 2, 2017

    From the moment I stepped foot on the lot, I could tell Peter and his team really cared about finding the perfect vehicle for me. They listened to my needs,... talked me through the process, and helped me pick out a safe, very reliable, cool-as-heck set of wheels that I just Love. They anticipated my needs at every turn. This place seriously has the BEST customer service of any business in the county, in the state, in the WORLD. I’m serious. Consider yourself lucky if you have the opportunity to do business with these top-notch people. 102 has got it all: it’s an old-school business with excellent customer service, but they are up to date with all the latest technology, and makes and models of cars. I would give this place more than 5 stars if I could. Like them on Facebook, check out their website, or just swing by the shop and meet their big, cute, well-behaved golden retriever. You won’t regret it.

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    Shopped for a used car
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    Dealer Response

    Thank you Connor for your business. All of us at Route 102 Auto are so happy you love your sharp new pickup! We appreciate your awesome review of our ...shop, our service, and even our pup :) We look forward to seeing you again when you're back this way in time for your first free lube, oil & filter and safety check. The Rathbuns

  • 5.0 out of 5
    July 13, 2017

    We recently bought a used car from Peter Rathbun and I wish all of my car-buying experiences were as easy. Worked with Peter who was caring, knowledgeable,... and laser-focused on exactly what we wanted. After a few short calls, Peter delivered to us the car we wanted, in the time we needed and at the price we expected. Slam dunk. Thank you, Rte 102 Auto Sales!

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    Dealer Response

    Thank you very much for your kind words and for your business! We're glad we could help you with your Subaru search, and we hope you'll love it for ma...ny years to come. Please just give us a call when you're ready for your free oil change. With appreciation, Peter

  • 5.0 out of 5
    July 7, 2017

    Whether you are looking for a vehicle or repair call Peter. Detailing is my favorite service. They will pick up your car if you can't get it there. He... will do all necessary checks at the same time. Great selection of cars and he will find what you are looking for if it's not on the lot!

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    Dealer Response

    Thank you Fowlers! We absolutely appreciate your business. It's worth our hard work to have great customers like you. :) The Rathbuns

  • 5.0 out of 5
    January 14, 2017

    Bought my first car here. Peter searched for the right car for me taking into consideration my daily commute and my need to take longer drives 6-7 times... a year. He stuck to my budget and gave me great options. It's great to have a salesmen you can trust that comes with an amazing repair shop and crew to keep the car you purchased running smoothly and safely.

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    Dealer Response

    Thank you Eva for your business and for taking the time to share your review. We greatly appreciate it! It was our pleasure to help you find the righ...t vehicle for your first wheels. We're so happy you like it, and we hope you enjoy it for many miles to come :) Christy & Peter

  • 5.0 out of 5
    January 13, 2017

    There's no better place to buy, service, or repair a car in the Berkshires! I've been getting my car serviced at Route 102 for years now. They're fast,... reliable, and reasonably priced. When I decided to sell, and buy used, I knew Route 102 would be the first place I looked. The owner, Pete Rathbun is an honest, affable, straight talking salesman that made the buying process easy and painless. Actually, after browsing the lot and test-driving a couple models I didn't find anything I really liked. Fortunately for me Pete is as hard working as he is reliable. I told him what I was looking for--an affordable, durable car with good gas mileage--and in two days time he called me saying he had found just the thing. I took the car for a test drive and bought it a few hours later. I loved the car and the price! Unfortunately, I was hit while commuting to work a few months later. The car was totaled and I was uninjured (good car of course) but at a complete loss. I called Pete to tell him about my situation and ask if there was any way he could find me something quickly. No more than three days later he had the EXACT same car--actually better mileage plus seat heaters--at another unbeatable price. I'll be going to Route 102 for all my car needs for years!!!! Can't recommend this business highly enough!!!

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    Dealer Response

    Thank you Elia! We of course appreciate your business, but way more important to us is that you were SAFE :) As you already know, all you need to do ...is call whenever you need ANYTHING. Appreciate your time sharing your review here. Peter & Christy

  • 5.0 out of 5
    January 12, 2017

    I had a really great experience dealing with Route 102 auto sales. Peter was very helpful and made the process very easy

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    Dealer Response

    Thank you Steve! It was a pleasure doing business with you. Please let us know when you're ready for your complimentary LOF. Congratulations on your n...ew truck.

  • 5.0 out of 5
    January 12, 2017

    I've bought 4 vehicles from Route 102 Auto in Lee. It's always a good experience dealing with Peter and Christy and their employees. Peter only sells quality... vehicles and if he doesn't have it, he will get it for you. The service facility is also top-notch!

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    Dealer Response

    Thank you Doug for your business as always and we appreciate you taking the time to share your review. We're happy to be able to help. See you soon. P...eter & Christy

  • 5.0 out of 5
    January 12, 2017

    My Wife and I have both purchased Hondas, from Peter, and were very happy about the overall experience and quality of the vehicles. We will definitely... return in the future.

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    Dealer Response

    Thanks Ryan for going out of your way to share your experience here at Route 102. We really appreciate it. Congratulations on your 2nd set of new "102... wheels" and of course feel free to call on us if we can help you out again in the future. Peter

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