Route 102 Auto Sales & Service

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Reviews

Average Ratings

5.0
22 lifetime reviews.
  • BEST DEALERSHIP IN THE BERKSHIRES!

    There's no better place to buy, service, or repair a car in the Berkshires! I've been getting my car serviced at Route 102 for years now. They're...

    Dealer Response

    Thank you Elia! We of course appreciate your business, but way more important to us is that you were SAFE :) As you already know, all you need to...


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    There's no better place to buy, service, or repair a car in the Berkshires! I've been getting my car serviced at Route 102 for years now. They're fast, reliable, and reasonably priced. When I decided to sell, and buy used, I knew Route 102 would be the first place I looked. The owner, Pete Rathbun is an honest, affable, straight talking salesman that made the buying process easy and painless. Actually, after browsing the lot and test-driving a couple models I didn't find anything I really liked. Fortunately for me Pete is as hard working as he is reliable. I told him what I was looking for--an affordable, durable car with good gas mileage--and in two days time he called me saying he had found just the thing. I took the car for a test drive and bought it a few hours later. I loved the car and the price! Unfortunately, I was hit while commuting to work a few months later. The car was totaled and I was uninjured (good car of course) but at a complete loss. I called Pete to tell him about my situation and ask if there was any way he could find me something quickly. No more than three days later he had the EXACT same car--actually better mileage plus seat heaters--at another unbeatable price. I'll be going to Route 102 for all my car needs for years!!!! Can't recommend this business highly enough!!!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Elia! We of course appreciate your business, but way more important to us is that you were SAFE :) As you already know, all you need to do is call whenever you need ANYTHING. Appreciate your time sharing your review here. Peter & Christy


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  • First Car - amazing experience

    Bought my first car here. Peter searched for the right car for me taking into consideration my daily commute and my need to take longer drives 6-7...

    Dealer Response

    Thank you Eva for your business and for taking the time to share your review. We greatly appreciate it! It was our pleasure to help you find the ...


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    Bought my first car here. Peter searched for the right car for me taking into consideration my daily commute and my need to take longer drives 6-7 times a year. He stuck to my budget and gave me great options. It's great to have a salesmen you can trust that comes with an amazing repair shop and crew to keep the car you purchased running smoothly and safely.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Eva for your business and for taking the time to share your review. We greatly appreciate it! It was our pleasure to help you find the right vehicle for your first wheels. We're so happy you like it, and we hope you enjoy it for many miles to come :) Christy & Peter


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  • Great!

    I had a really great experience dealing with Route 102 auto sales. Peter was very helpful and made the process very easy

    Dealer Response

    Thank you Steve! It was a pleasure doing business with you. Please let us know when you're ready for your complimentary LOF. Congratulations on yo...


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    I had a really great experience dealing with Route 102 auto sales. Peter was very helpful and made the process very easy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Steve! It was a pleasure doing business with you. Please let us know when you're ready for your complimentary LOF. Congratulations on your new truck.


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  • Great prices and service!!

    I've bought 4 vehicles from Route 102 Auto in Lee. It's always a good experience dealing with Peter and Christy and their employees. Peter only se...

    Dealer Response

    Thank you Doug for your business as always and we appreciate you taking the time to share your review. We're happy to be able to help. See you soo...


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    I've bought 4 vehicles from Route 102 Auto in Lee. It's always a good experience dealing with Peter and Christy and their employees. Peter only sells quality vehicles and if he doesn't have it, he will get it for you. The service facility is also top-notch!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Doug for your business as always and we appreciate you taking the time to share your review. We're happy to be able to help. See you soon. Peter & Christy


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  • Our Second purchase

    My Wife and I have both purchased Hondas, from Peter, and were very happy about the overall experience and quality of the vehicles. We will defini...

    Dealer Response

    Thanks Ryan for going out of your way to share your experience here at Route 102. We really appreciate it. Congratulations on your 2nd set of new ...


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    My Wife and I have both purchased Hondas, from Peter, and were very happy about the overall experience and quality of the vehicles. We will definitely return in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Ryan for going out of your way to share your experience here at Route 102. We really appreciate it. Congratulations on your 2nd set of new "102 wheels" and of course feel free to call on us if we can help you out again in the future. Peter


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  • Owner aims to please

    Peter was very nice and accommodating. We had a good feeling about him and would have liked to end up purchasing our vehicle from him, if only be...

    Dealer Response

    Thank you. It was great meeting you and I hope maybe the next time you're in the market, I'll have the right one :) Wish you all the best, Peter


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    Peter was very nice and accommodating. We had a good feeling about him and would have liked to end up purchasing our vehicle from him, if only because of his attentive and earnest way with his customers. Although the car we viewed was not quite right for us, we found Peter to be the nicest and most sincere dealer we've met in the course of our search. He offered to go the extra mile -- literally and figuratively -- and deliver the vehicle to us in a neighboring state; he also offered us the best trade-in value for our vehicle. A pleasant experience, and worth the trip.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you. It was great meeting you and I hope maybe the next time you're in the market, I'll have the right one :) Wish you all the best, Peter


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  • Ongoing Satisfaction

    My wife and I have experienced nothing but pleasantry and satisfaction over the past 6-7 years in our dealings with Peter Rathbun and Route 102 Au...

    Dealer Response

    Thank you John and Lynda. We very much appreciate your business, your friendship, and your confidence in our team. Peter & Christy


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    My wife and I have experienced nothing but pleasantry and satisfaction over the past 6-7 years in our dealings with Peter Rathbun and Route 102 Auto. Without fail, Peter was able to locate and deliver our request for a particular vehicle. Purchases and trade-ins were never subjected to any pressure or haggling. Minimal involvement relating to registration, plates, etc. was needed, i.e. Peter and the Route 102 staff took care of it. High marks are due for the Service Department team be it by appointment or the necessity of an immediate need. Personal and professional attention has always been given. Bottom line to all of the foregoing commentary: There is no need (or desire) to seek any other dealership for future automobile purchases. Satisfaction will be realized at Route 102 Auto with Peter at the helm.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you John and Lynda. We very much appreciate your business, your friendship, and your confidence in our team. Peter & Christy


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  • 102 Auto Sales - Great People to Work With!

    They made getting my car so incredibly easy! Did the leg work on my financing and I drove away happy and with a beautiful car! It was lightly used...

    Dealer Response

    Thanks Tara for taking the time to leave us a review. I appreciate your business. It was my pleasure. See you for your first oil change! Peter


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    They made getting my car so incredibly easy! Did the leg work on my financing and I drove away happy and with a beautiful car! It was lightly used but you couldn't tell from its appearance and the way it ran! High quality inventory and even higher quality people to work with, so helpful!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Tara for taking the time to leave us a review. I appreciate your business. It was my pleasure. See you for your first oil change! Peter


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  • Easiest vehicle purchase ever! 102 is the Best!

    Our family gave Peter 2 types of SUV's that we liked and 3 colors to choose from. We were pretty specific about what we wanted in a vehicle. Peter...

    Dealer Response

    Thanks so much J & J for your patience while we found you just the right one. We knew it was out there! As always we greatly appreciate your busin...


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    Our family gave Peter 2 types of SUV's that we liked and 3 colors to choose from. We were pretty specific about what we wanted in a vehicle. Peter not only found us what we were looking for-our new vehicle surpassed all of our wishes! We couldn't be happier. The buying process was a breeze. This was the 6th vehicle we have purchased from Peter and would never ever consider going anywhere else. Route 102 Auto Sales is the best around. ¿¿

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much J & J for your patience while we found you just the right one. We knew it was out there! As always we greatly appreciate your business and your trust in us. Enjoy your new ride! Peter & Christy


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  • Superb!

    Always a pleasure doing business at Route 102! I have complete confidence in them.

    Dealer Response

    Thanks Michele for taking time to leave us a review. We greatly value your continued business & of course you're one of our all time favorites! Mu...


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    Always a pleasure doing business at Route 102! I have complete confidence in them.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks Michele for taking time to leave us a review. We greatly value your continued business & of course you're one of our all time favorites! Much appreciated, Peter & Christy


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