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I was in search of a low miles used newer car. I went to Hyundai of OP after being treated like xxxx at a neighboring dealership. I let them know i didn't... need to finance and would be paying cash and doing a trade in. I was set up with Redi, who took notes of what I wanted and my budget. They quickly gave me a trade in value and took me to look at the exact car that was in my budget. They broke down the final costs including all taxes and fees within an hour! No stall tactics or trying to get me to buy something out of my budget. I can't say enough good things about their work ethics there. No bait and switch. Trade in offer worked right into my budget and I happily now have a new car!!! Thanks so much for the honesty and treating me like a human being and not just a number! Just to add, Josh in finance who finalized everything was great as well! If I ever need another car, I'll be coming right back to Hyundai of OP!
Will not honor the 3 day EXCHANGE for another car of the same make and model radio didn’t work, so that being said I’m scared of it catching fire and we... all know if it did it would be my insurance to pay for it because the 3 day exchange is not honored here on day 2 1/2 ( Because of finance ) what a excuse.
I enjoy the No Pressure website. A lot of automobiles to choose from. Well within my price range excellent. I will recommend this dealership to my friends... and family .
Great vehicle selection, friendly sales professionals who are knowledgeable about their products, and outstanding pricing. This is the fifth vehicle we... have purchased from this dealership due in large part to Alan Rawls, our sales professional, who has listened carefully to our wants and desires. Alan has always gone above and beyond to provide us with a five star dealer experience. Victor Hanania, as manager, always makes us feel welcome and appreciated. We were very happy with the entire process. We will continue to refer our friends and family to them. Thank you Alan and Victor!
We were greeted as we entered the showroom. We had contacted Thomas before hand and he already knew what we had in mind and was fully prepared for our... visit. We looked at the Tucson and took a test drive. We knew it was the right choice for us. We worked the deal as they prepped the car and we were driving our new car home in short order. We also appreciate the followup phone call from Thomas after we had the car for a couple of days to assist us should we need it.
Horrible experience, stay away from this dealership. Just for the record, I have leased and purchase not one but many vehicles in my life time, my last... 2 being Hyundais. Went to the dealership at the end of the month on Memorial Day weekend to trade in my current Hyundai and get into a new one. So you would think that as a return customer they would be a bit more receptive to sell a vehicle. Long story short, after hearing (from the salesman) numbers that did not quite make sense I decided to make a call to another Hyundai dealership to see if they had the vehicle we wanted in stock. What happened next shocked me. The manager got offended and asked us to leave and take our business somewhere else saying that we were wasting their time! Since when is the dealership's time more valuable than mine and when did price checking become wrong? It was obvious that they were threatened by other dealerships prices and instead of offering to match any prices we might have found, they asked us to leave. So we did and found a much better deal in St Augustine.The person responsible for this was not the salesman but the actual sales manager (or possibly store manager), a heavy African-American guy with a snappy personality. WRONG ON SO MANY LEVELS!!!!
Salesperson, Jimmie, was knowledgeable and informative. Inventory was plentiful. I was able to find the exact car I wanted. We came to an agreement... quickly. Financing did not take long to complete. All in all it was a great experience from start to finish.
Julian came out to meet me, he was very professional and answered all my questions.
My sales person Louis was excellent in satisfying my needs, and Manager was very helpful in making my exchange very smooth
From the minute I emailed them to the second I walked out, I received great service! Laqwan was friendly, knowledgable and easy to work with. A true asset... to the company!