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Great vehicle selection, friendly sales professionals who are knowledgeable about their products, and outstanding pricing. This is the fifth vehicle we... have purchased from this dealership due in large part to Alan Rawls, our sales professional, who has listened carefully to our wants and desires. Alan has always gone above and beyond to provide us with a five star dealer experience. Victor Hanania, as manager, always makes us feel welcome and appreciated. We were very happy with the entire process. We will continue to refer our friends and family to them. Thank you Alan and Victor!
We were greeted as we entered the showroom. We had contacted Thomas before hand and he already knew what we had in mind and was fully prepared for our... visit. We looked at the Tucson and took a test drive. We knew it was the right choice for us. We worked the deal as they prepped the car and we were driving our new car home in short order. We also appreciate the followup phone call from Thomas after we had the car for a couple of days to assist us should we need it.
From the time my husband and I went in, we were treated very nicely and my sales associate Moe and his sales manager listened t to every thing we asked... and answered very professionally. It took two trips in our comparison of other dealer, but we came back and they stood behind everything we were promised. EXTREMELY satisfied.
Horrible experience, stay away from this dealership. Just for the record, I have leased and purchase not one but many vehicles in my life time, my last... 2 being Hyundais. Went to the dealership at the end of the month on Memorial Day weekend to trade in my current Hyundai and get into a new one. So you would think that as a return customer they would be a bit more receptive to sell a vehicle. Long story short, after hearing (from the salesman) numbers that did not quite make sense I decided to make a call to another Hyundai dealership to see if they had the vehicle we wanted in stock. What happened next shocked me. The manager got offended and asked us to leave and take our business somewhere else saying that we were wasting their time! Since when is the dealership's time more valuable than mine and when did price checking become wrong? It was obvious that they were threatened by other dealerships prices and instead of offering to match any prices we might have found, they asked us to leave. So we did and found a much better deal in St Augustine.The person responsible for this was not the salesman but the actual sales manager (or possibly store manager), a heavy African-American guy with a snappy personality. WRONG ON SO MANY LEVELS!!!!
Salesperson, Jimmie, was knowledgeable and informative. Inventory was plentiful. I was able to find the exact car I wanted. We came to an agreement... quickly. Financing did not take long to complete. All in all it was a great experience from start to finish.
Julian came out to meet me, he was very professional and answered all my questions.
My sales person Louis was excellent in satisfying my needs, and Manager was very helpful in making my exchange very smooth
From the minute I emailed them to the second I walked out, I received great service! Laqwan was friendly, knowledgable and easy to work with. A true asset... to the company!
Hattie and the service team is always professional and friendly and makes me feel important when I come in for service.
Everyone was very helpful. All was done very quickly. Hattie is great. I am very happy buying the extended warranty.