Bical Auto Mall

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM

Bical Auto Mall Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2009

Welcome to Kristal Automall, Kristal Auto Mall in Brooklyn, NY, is not your average car dealership. We've been providing

...

only the highest level of customer satisfaction for over 50 years and we don't plan on stopping any time soon. We're confident that we will provide you a car shopping experience like none you've ever had, from the minute you step through our front door to the moment you shut your new car door behind you and start the engine! Check out on our website the highest quality new and used cars in all of Brooklyn.

"The Right Choice!"

Reviews

5.0 out of 5 5.0
132 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 21, 2020

    I leased a 2020 Equinox from Bical. The dealership is excellent and Courtney, our salesman was exceptional.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Sam and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Courtney was there... to provide you with such exceptional service! Thank you again and congratulations on your new Equinox. Best, The Bical Auto Mall Team

  • 5.0 out of 5
    March 28, 2019

    MY BUYING EXPIRENCE WAS A FAST AND SIMPLE, NO PRESSURE AND THE SALES PERSONEL WAS VERY HELPFUL.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is an...ything we can assist you with in the future, please let us know. Best, The Bical Auto Mall Team

  • April 30, 2016

    Took my vehicle for an annual maintenance check on 04/30/16. Receptionist Marilyn is very professional and courteous. The service department had my vehicle... in & out as stated. Great customer service. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2018

    I had a very good experience at Bical. My salesman Charles Griffin was very helpful. I would recommend the dealership to friends and family.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 4, 2018

    I love the location and the new upgrade to the facility.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 2, 2018

    Easy and Honest. I just don't have time to write a 50 word review. If you want a good car buying experience, go to Kristal Auto Mall and look for Jamil.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 21, 2017

    This was my first time going to Kristal Auto Mall and I must say there service is outstanding and welcoming. Came out there with a new car and couldn't... be more happy. They are excellent at communicating and getting you the right car that fits you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 18, 2017

    fast and courteous. need better waiting area. Would have liked a private area while car was being serviced. Maybe a cup of coffee should have been offered

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2017

    Walked in the the door with print-out of Vehicle built on-line, with every intention not to be persuaded otherwise. In stock inventory excellent. sales... rep. knowledgeable as to his product ; Pointed out the errors in my wasteful ways, saved me a whole lot of those Hard Earned Dead Presidents ($$$$$). When the purchase was finalized, those ex-commander in chief's were still communicating with me from my wallet.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 7, 2017

    simple easy process and no high pressure sales tactics and the deal we discussed was exactly the same when we signed the paperwork.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews