Bergstrom Acura

Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM

Bergstrom Acura Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2009

At Bergstrom Automotive, we strive to be the recognized leader of guest service through our commitment to treat everyone

...

like family. You deserve complete peace of mind when it comes to owning your vehicle, regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin?s #1 Automotive Retailer, we support communities throughout the state with 25 Bergstrom locations, representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

"We strive to be the recognized leader in guest service through our commitment to treat everyone like family!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

This dealer has no recent reviews and is not rated.

34 lifetime reviews.

  • 5.0 out of 5
    March 5, 2016

    Bergstrom Acura of Appleton is an excellent dealership! The staff is what makes the dealership great! They are very knowledgeable and professional! They... will take the extra effort to make you feel comfortable and welcome! The entire BERGSTROM group is like this!!! Kind, Caring, Honest, Professional, & Hard Working, They make sure you feel welcome and a part of their culture!! THANK YOU BERGSTROM!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2016

    It's 2016 and I brought my 2003 Mdx in for a recall and some non warranty work. I have been to some high end places and not treated with as much respect... or friendly service. Thank you Bergstrom Acura of Appleton for the friendly service and care you gave. I have been there three times, and every time I get the same 1st class service. I appreciate all you have done for me and my vehicle, and will continue to bring my Mdx to you for service. Thanks again to Sarah and the technicians

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks MDX 2003!

  • March 31, 2016

    Excellent Staff! Very welcoming and concerned with my time, which I appreciate! They also gave me a loaner car, so I could keep my day productive! Very... friendly and professional staff. Thank You for the help!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback Matt! Glad we could help.

  • 5.0 out of 5
    June 22, 2015

    The dealership manager and the service adviser were both friendly and attentive. I was clearly communicated with. I had an issue with a used car I purchased... in 2014. It was confirmed that the car was sold to me with this pre-existing condition (verified by independent shops). When I called and asked Bergstrom to help me, they were more than willing to make things right. I was extremely pleased with the final outcome and will certainly go to them again for future car purchases as well as tire purchases!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2015

    Transaction was culminated in a professional and timely manner. Pricing was competitive.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 28, 2015

    Friendly staff. Market rate on service. Not a premium price like you would expect from Acura.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 27, 2014

    Very honest assessment and reasonable prices--EXACTLY what you want in a service department. Great job!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 16, 2014

    It was fun watching my husband joust with Mike Pastorelli. They clearly enjoyed the time it took to come to an agreement on the 2015 RDX.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 10, 2014

    Everyone was professional. The team went above and beyond ensuring all our questions were answered, found us an excellent excellent finance rate, and... made us feel very comfortable throughout the process. We experienced "no surprises". Jim Weiss was very patience with us as we walked through the many features of the DMX. The customer service was excellent.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 6, 2014

    Friendly staff. Traded with another dealership for the car I wanted (color) and got the deal done within one week.

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    Shopped for a new car
    Did make a purchase
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