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Reviews

Average Ratings

5.0
34 lifetime reviews.
  • Very Professional, Quick, Helpful, and Friendly!!

    Excellent Staff! Very welcoming and concerned with my time, which I appreciate! They also gave me a loaner car, so I could keep my day productive!...

    Dealer Response

    Thanks for the feedback Matt! Glad we could help.


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    Excellent Staff! Very welcoming and concerned with my time, which I appreciate! They also gave me a loaner car, so I could keep my day productive! Very friendly and professional staff. Thank You for the help!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback Matt! Glad we could help.


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  • BERGSTROM AUTOMOTIVE GROUP in the FOX VALLEY WI.

    Bergstrom Acura of Appleton is an excellent dealership! The staff is what makes the dealership great! They are very knowledgeable and professional...


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    Bergstrom Acura of Appleton is an excellent dealership! The staff is what makes the dealership great! They are very knowledgeable and professional! They will take the extra effort to make you feel comfortable and welcome! The entire BERGSTROM group is like this!!! Kind, Caring, Honest, Professional, & Hard Working, They make sure you feel welcome and a part of their culture!! THANK YOU BERGSTROM!!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 1st class service

    It's 2016 and I brought my 2003 Mdx in for a recall and some non warranty work. I have been to some high end places and not treated with as much r...

    Dealer Response

    Thanks MDX 2003!


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    It's 2016 and I brought my 2003 Mdx in for a recall and some non warranty work. I have been to some high end places and not treated with as much respect or friendly service. Thank you Bergstrom Acura of Appleton for the friendly service and care you gave. I have been there three times, and every time I get the same 1st class service. I appreciate all you have done for me and my vehicle, and will continue to bring my Mdx to you for service. Thanks again to Sarah and the technicians

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks MDX 2003!


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  • Bergstrom Acura Service

    The dealership manager and the service adviser were both friendly and attentive. I was clearly communicated with. I had an issue with a used car I...


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    The dealership manager and the service adviser were both friendly and attentive. I was clearly communicated with. I had an issue with a used car I purchased in 2014. It was confirmed that the car was sold to me with this pre-existing condition (verified by independent shops). When I called and asked Bergstrom to help me, they were more than willing to make things right. I was extremely pleased with the final outcome and will certainly go to them again for future car purchases as well as tire purchases!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • auto purchase

    Transaction was culminated in a professional and timely manner. Pricing was competitive.


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    Transaction was culminated in a professional and timely manner. Pricing was competitive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • MDX Service

    Friendly staff. Market rate on service. Not a premium price like you would expect from Acura.


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    Friendly staff. Market rate on service. Not a premium price like you would expect from Acura.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    Very honest assessment and reasonable prices--EXACTLY what you want in a service department. Great job!


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    Very honest assessment and reasonable prices--EXACTLY what you want in a service department. Great job!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Outstanding car, great sales experience

    It was fun watching my husband joust with Mike Pastorelli. They clearly enjoyed the time it took to come to an agreement on the 2015 RDX.


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    It was fun watching my husband joust with Mike Pastorelli. They clearly enjoyed the time it took to come to an agreement on the 2015 RDX.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience, No Suprises

    Everyone was professional. The team went above and beyond ensuring all our questions were answered, found us an excellent excellent finance rate,...


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    Everyone was professional. The team went above and beyond ensuring all our questions were answered, found us an excellent excellent finance rate, and made us feel very comfortable throughout the process. We experienced "no surprises". Jim Weiss was very patience with us as we walked through the many features of the DMX. The customer service was excellent.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Friendly staff, providing good service

    Friendly staff. Traded with another dealership for the car I wanted (color) and got the deal done within one week.


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    Friendly staff. Traded with another dealership for the car I wanted (color) and got the deal done within one week.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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