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Reviews

Average Ratings

4.7
380 lifetime reviews. Includes reviews of Napleton Northlake Kia from DealerRater.com
  • I didn't feel like I was being walked on!

    The negotiation was expected and fun, Christian was pleasant to deal with and very nice. The financing department was very fast and efficient at c...

    Dealer Response

    Thank you so much for this lovely review, Joseph! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Christian a...


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    The negotiation was expected and fun, Christian was pleasant to deal with and very nice. The financing department was very fast and efficient at closing. They are under constructions so keep that in mind, still the lounge had a very happy vibe to it and the salespeople seemed happy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for this lovely review, Joseph! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Christian and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Napleton Northlake Kia Team


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  • I purchased a used car
    February 27, 2017

    I purchased a used car at Napleton Kia on North lake and the people there is so awesome respectful the very professional I recommend them if you...


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    I purchased a used car at Napleton Kia on North lake and the people there is so awesome respectful the very professional I recommend them if you are looking for a new or used car The place was clean the bathrooms clean

    Does recommend this dealer

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  • Great place! :) Highly recommend!

    This is a great location. They, and especially my salesperson, Mustafa, went above and beyond not just to sell me a car, but also to make sure I ...


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    This is a great location. They, and especially my salesperson, Mustafa, went above and beyond not just to sell me a car, but also to make sure I left the lot with a car I actually wanted and at a price I could afford. Mustafa was also very personable and really fun to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Napletan Kia on North lake

    i really like the people at this car dealer they are so EXCELLENT AT WHAT THEY DO IF I HAD TO RECOMMEND A DEALER ITS HERE ..


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    i really like the people at this car dealer they are so EXCELLENT AT WHAT THEY DO IF I HAD TO RECOMMEND A DEALER ITS HERE ..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Luv My Kia
    February 26, 2017

    Christian was my salesman and he was awesome! He takes customer service to a whole new level. Christian was friendly, attentive and very professio...


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    Christian was my salesman and he was awesome! He takes customer service to a whole new level. Christian was friendly, attentive and very professional. I give him 5 stars for his service and I give North lake Kia 5 stars for a pleasant car buying experience. I have told all family and friends to come to North lake Kia and to make sure they asked for Christian.

    Does recommend this dealer

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  • Amazing Sales Person !!
    February 24, 2017

    Christian greeted me as soon as I walked in & immediately listened to my situation . I had a negative equity , bad credit , nobody to co-sign for ...


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    Christian greeted me as soon as I walked in & immediately listened to my situation . I had a negative equity , bad credit , nobody to co-sign for me & I could only afford to put a small down payment . I had went to 4 previous dealerships , where I was denied . After being disappointed by other places , I called and walked into KIA as my last option . Fortunately , Christian was able get me out of my bad car & into a 2015 KIA Forte with 18K miles ! He was extremely friendly & helpful ! I would & will definitely recommend Napleton KIA to all my friends & family with Christian as their sales person ! Thank you so much ! I'm very happy & excited !

    Does recommend this dealer

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  • Helping me get my dream car!
    February 22, 2017

    Alex was great during the entire process of me getting my new lease from Kia. I was very concerned of my price point from my previous lease and Al...


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    Alex was great during the entire process of me getting my new lease from Kia. I was very concerned of my price point from my previous lease and Alex was able to help in the process so much that I walkyd out that day with the car I always wanted! Thank you Alex!

    Does recommend this dealer

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  • Honest, Friendly & Efficient!
    February 22, 2017

    My entire experience at this dealership was Excellent - from start to finish. The sales person (Christian UManzor) did an impeccable job. He didn'...


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    My entire experience at this dealership was Excellent - from start to finish. The sales person (Christian UManzor) did an impeccable job. He didn't hassle us, he listened to us and worked very hard at getting us into the car we wanted. He made us feel as though we were the only customers in the dealership. He was very honest and he did exactly what he said he would do. He worked along with his Finance Manager, who was also an awesome guy!!! and we drove off in a 2017 Kia Cadenza. The entire experience took only 2-3 hours which is great -- when you're dealing with car salesmen. I love my car and I am very happy that I choose Napleton at Northlake.

    Does recommend this dealer

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  • Fast, Efficient, and Helpful
    February 20, 2017

    I am a repeat customer. I wasn't really expecting to buy a car, but Michael's and Leo's informative and helpful nature facilitated a fast and eff...


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    I am a repeat customer. I wasn't really expecting to buy a car, but Michael's and Leo's informative and helpful nature facilitated a fast and efficient process. Thanks!

    Does recommend this dealer

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  • I was greeted right away by Eddie
    February 12, 2017

    Best experience car buying we've ever had! Very freindly, Gave us our space until we felt we were ready to take vehicles interested in f...


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    Best experience car buying we've ever had! Very freindly, Gave us our space until we felt we were ready to take vehicles interested in f...

    Does recommend this dealer

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