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Reviews

Average Ratings

3.4
12 lifetime reviews.
  • Great experience!

    Noni was very professional and quick to answer and questions presented to him. The vehicle was a clean example and had been well maintained. The f...


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    Noni was very professional and quick to answer and questions presented to him. The vehicle was a clean example and had been well maintained. The few small issues that were found were addressed and a deal was made. The vehicle was clean and ready for pick up when promised. Definitely one of my better buying experiences. Wouldn't hesitate to recommend Noni and Hollywood Imports to those looking for a good vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Absolutely aweful!

    I purchased an Acura for my daughter and was told all was good and they sent the vehicle through an extensive auto check before I bought it. WRONG...


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    I purchased an Acura for my daughter and was told all was good and they sent the vehicle through an extensive auto check before I bought it. WRONG! I got home and the sun roof did not work. I called Patrick he told me to bring it in the next day. Come to find out the knew it did not work just failed to tell me. I am now going to have to come out of pocket $700. They withheld information about the car. Do not trust! When you have an issue you are swept under the rug! They get the money up front and then you are no good to them. Do yourself a favor and look elsewhere!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Audi Wagon

    I'm so surprised by some of the negative reviews. My husband and I had such an awesome experience and Jason was so personable and straight forward...


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    I'm so surprised by some of the negative reviews. My husband and I had such an awesome experience and Jason was so personable and straight forward. We had been looking all day and just about given up, but my husband swung in there on way back to pick up our kids from school so fast bc he had been eyeing the Audi wagon out front since we passed it that morn. Honestly, when we passed by at 8 am, he wanted to turn around but I wouldn't let him and so we proceeded to hit the dealerships out in Pelham. We had no luck and we were done. I'm so happy we took a chance and pulled in to HI. Noone even approached us after walking the lot for a good 10 min. That to me says something right there. Never a bit of pressure and I can't say enough good things about Jason. Honesty, I can't wait to buy our next car from here!!!! Thank you Jason for the Hospitality! You'll be seeing us again very soon ;)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Kudos to Bo Thuston!

    I purchased a pre-owned Chevy HHR from this dealer in July. Bo Thuston was my salesman. The first issue with the car as soon as I left dealership ...


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    I purchased a pre-owned Chevy HHR from this dealer in July. Bo Thuston was my salesman. The first issue with the car as soon as I left dealership was a severe jerk when passing gear engaged. Bo advised me to bring HHR back so he could drive it to try and determine cause. He gave me a courtesy loaner car. He didn't experience the problem (of course), but Bo recommended a mechanic that he said was honest & good. The problem turned out to be the transmission. Terry at R.C. Motors arranged replacement. Bo monitored the entire process and made sure I was OK. My cost was $200.00. Bo said he was going to work to get me reimbursed. Impressive! A/C was next to go, while I was out of town. Terry's mechanics replaced a manifold sensor at my cost of $80.00. Bo again helped me cope, and sent me a check out of his own pocket for half my payment on transmission. A month later I did receive the other half from Hollywood. The most recent problem was yesterday, when the HHR stalled and would not respond to battery boost. I lost 4 hours of work. It was towed back to R.C. Motors. Terry told me some wires were crossed in the fuse box, and that work was not covered by warranty. Then, he added that it was on the house. Relief. I truly believe that the multiple repairs on this vehicle would have been a disaster without Bo's help. He saved me from a dealership whose lack of ethics permit them to dump a troubled (albeit low-end) car on a single woman, even if they did include a warranty. When I asked another salesman there why the car had changed hands so often, he essentially responded that the multiple title changes were meaningless. How untrue. So. While I do not recommend this dealership, I CAN recommend the super-salesman Bo Thuston. He is quite simply, the best.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Best Service Ever

    Noni and Molly were the best ever. They found me the perfect car to fit my budget and style. The finance arrangements were also amazing. Hollywood...


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    Noni and Molly were the best ever. They found me the perfect car to fit my budget and style. The finance arrangements were also amazing. Hollywood Imports has yhe best selection with great prices.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Bad Customer Serivce

    Worst customer service ever. I was charged $125 for a new piece of molding for my window, that included labor. A week later and the molding is com...


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    Worst customer service ever. I was charged $125 for a new piece of molding for my window, that included labor. A week later and the molding is coming out. I had to take it into a window shop to get fixed. Noni, the guy I bought my car off of, told me he would refund the cost to fix the molding but he never did. He also told me he would send me an owner's manual for the car since it didn't have one. He never did that either. Since I live three hours away, it was easy for him to ignore my texts and avoid me. It's been a headache dealing with these guys, other than that, my car runs okay.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Don't trust their descriptions.....

    They are maybe okay if you are local, but DO NOT BUY FROM THEM if you are flying in to pick up the car. We agreed on the deal over the phone based...


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    They are maybe okay if you are local, but DO NOT BUY FROM THEM if you are flying in to pick up the car. We agreed on the deal over the phone based on their description and photos. "The car is perfect", etc. The car had A TON of touch up paint and scratches. The hood had clearly been repainted. Don't trust them to give an accurate description if you are remote. Also, as part of the deal they said they would put tires on the car because it needed them....they put on used tires....on a late model Mercedes convertible....seriously, that happened. Learn from my mistake, don't waste your time or money.....

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Liars, Cheats. Run Away.

    They lied to get me into the dealership and continued to lie to me so I purchased the car and then they hide behind the AS IS Warranty. When I had...


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    They lied to get me into the dealership and continued to lie to me so I purchased the car and then they hide behind the AS IS Warranty. When I had the vehicle serviced 2 days after purchasing the car to find out there is over $2500 worth of work needed. They twist words and do not stand behind their cars. I would not recommend this place to anyone. This is not a reputable dealership in my opinion.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great dealership!

    I purchased a car as my UAB graduation gift to myself last year and I've been in love with the car ever since! Was sold by great people and they d...


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    I purchased a car as my UAB graduation gift to myself last year and I've been in love with the car ever since! Was sold by great people and they did everything to keep me satisfied! Will DEFINITELY recommend them to anyone in need of a car.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great Service, Friendly Staff and no haggle!!!!

    What a wonderful car buying experience I had! The service I received made buying a car so simple. From the friendly and knowledgable staff they he...


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    What a wonderful car buying experience I had! The service I received made buying a car so simple. From the friendly and knowledgable staff they helped me find the exact car I was searching for. I felt no pressure and when it came to price they worked with me better than any other dealership I had visited. I will be back and will refer anyone looking for a car to buy from Hollywood Imports! Thank you, Adam Brown

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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