[{"id":199172,"firstName":"Gary","lastName":"Childers","titleText":"Sales Consultant","shortBioText":"","emailTxt":"gchilders@mbcharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/users/rwaldo/aebc28a0-e9b8-4044-a96c-8862a4e0a581.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":199170,"firstName":"Darrell","lastName":"Kimrey","titleText":"Sales Consultant","emailTxt":"dkimrey@mbcharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/users/rwaldo/e0d8619f-16e7-4831-8347-cef5b428d936.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":535211,"personPtyId":47130783,"firstName":"Pat","lastName":"Oberer","titleText":"Finance Advisor","emailTxt":"POberer@mbcharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/998cb36002a3.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":204797,"firstName":"Aundre","lastName":"Newman","titleText":"Service Advisor","shortBioText":"","emailTxt":"anewman@mbcharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/users/rwaldo/126dfe5b-e9fa-4f08-ab9d-b7eb5e70cd68.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":480230,"personPtyId":37382007,"firstName":"Bobby","lastName":"Sabates","titleText":"Sales","emailTxt":"bobbysabates@mbcharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/62caa903a994.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":465441,"personPtyId":39869638,"firstName":"JOHN","lastName":"SIMS","titleText":"SALESMAN","emailTxt":"jsims@mbcharlotte.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/a1f028bc79f4.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":199165,"personPtyId":34265836,"firstName":"David","lastName":"Rodriguez","titleText":"Sales Consultant","emailTxt":"drodriguez@mbcharlotte.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/5df705ee6b91.jpg","drDealerId":23404,"dealerEmpStartDtUtc":"1157068800","industryStartDtUtc":"736214400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":204804,"personPtyId":34203076,"firstName":"Marc","lastName":"Bartalini","titleText":"Finance Manager","emailTxt":"mbartalini@mbcharlotte.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/75c2b5a7c0ad.jpg","drDealerId":23404,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"575856000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":199213,"personPtyId":33554000,"firstName":"Mike","lastName":"Bostick","titleText":"Pre-Owned Manager","emailTxt":"mbostick@mbcharlotte.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/users/rwaldo/3ba1f2e3-fcae-434d-9b9c-c0e3b18a7413.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":199173,"firstName":"Jeff","lastName":"Gourd","titleText":"Sales Consultant","shortBioText":"","emailTxt":"jgourd@mbcharlotte.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/users/rwaldo/b0f7f641-6862-4fe0-9151-f808a5b8c37d.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":465446,"personPtyId":35520126,"firstName":"JANUSZ","lastName":"WALCZAK","titleText":"SALESPERSON","emailTxt":"JWALCZAK@MBCHARLOTTE.COM","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/7bc0aef5fc9a.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":535207,"firstName":"Paul","lastName":"Newman","titleText":"Service Advisor","emailTxt":"pnewman@mbcharlotte.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/be018255ee9f.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":542171,"firstName":"Efrem","lastName":"Lambert","titleText":"Sales Consultant","emailTxt":"elambert@mbcharlotte.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":204658,"firstName":"Darius","lastName":"Brown","titleText":"Sales Consultant","emailTxt":"dbrown@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/users/rwaldo/934c4bc3-933c-44a6-a0fb-4c8a0afff8ed.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":199180,"firstName":"Adam","lastName":"Putnam","titleText":"SERVICE ADVISOR","emailTxt":"aputnam@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/7decf83d00f7.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":521813,"personPtyId":43132516,"firstName":"Dimitri","lastName":"Lesovsky","titleText":"Mercedes-Benz Certified Sales Consultant","shortBioText":"Dimitri Lesovsky is a STAR Certified Sales associate with Mercedes Benz of South Charlotte. Dimitri opened the store back in 2006 and was with us until January 2009 as Internet Director. He pursued a Manager and Finance career in Houston, Texas with BMW and Toyota. He was also a New Car Manager with Nissan in Florida. Dimitri relocated back to Charlotte in January and is excited to get back to selling Mercedes Benz, the best cars on the planet. Dimitri has a reputation for excellent Customer service and a professional demeanor. Welcome Back!","emailTxt":"dlesovsky@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/e0248b9eb544.jpg","drDealerId":23404,"dealerEmpStartDtUtc":"1159660800","industryStartDtUtc":"1117584000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":198288,"firstName":"Peyton","lastName":"Lloyd","titleText":"Sales Assistant","shortBioText":"","emailTxt":"plloyd@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/rwaldo/4c0d6580-3185-4439-ae57-a98f672defcb.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":549431,"firstName":"Adam","lastName":"Fleshman","titleText":"Service Consultant","emailTxt":"afleshman@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/da6087340555.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":549422,"personPtyId":51014402,"firstName":"Autumn","lastName":"Chadwick","titleText":"Service Consultant","emailTxt":"achadwick@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/1abd54b9254a.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":552822,"firstName":"Carmeline","lastName":"Alceus","titleText":"Sales Consultant","emailTxt":"calceus@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/6aaa011f980c.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":549430,"firstName":"Debra","lastName":"Rushing","titleText":"Service Consultant","emailTxt":"drushing@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/f399b66787cc.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":535210,"firstName":"Ellis","lastName":"Sananikone","titleText":"Service Advisor","emailTxt":"esananikone@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dcb8f297451c.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":549419,"firstName":"Francisco","lastName":"Brucia","titleText":"Service Advisor","emailTxt":"fbrucia@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/7dcf95c24f8c.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":549427,"firstName":"Jamie","lastName":"Scheuneman","titleText":"Service Consultant","emailTxt":"jscheuneman@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/bd73f6f1cdb2.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":535205,"firstName":"Mac","lastName":"Deguzman","titleText":"New Car Sales Director","emailTxt":"mdeguzman@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547302,"firstName":"Mike","lastName":"Meriwether","titleText":"Sales Consultant","emailTxt":"mmeriwether@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":535206,"personPtyId":47801352,"firstName":"Nelson","lastName":"Prieto","titleText":"Service Director","emailTxt":"nprieto@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/04ec1bf99c33.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":547258,"firstName":"Raj","lastName":"Madan","titleText":"Sales Consultant","emailTxt":"rmadan@mbcharlotte.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/2e6c59291244.jpg","drDealerId":23404,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Mercedes-Benz of South Charlotte / smart center South Charlotte

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of South Charlotte / smart center South Charlotte Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2006

The Ladies and Gentlemen of Mercedes-Benz of South Charlotte are committed to transforming the automotive industry by marrying the mystique of the Mercedes-Benz brand with personalized and magical experiences for all our customers.

...



Mercedes-Benz of South Charlotte has a strong and committed sales staff with many years of experience satisfying our customers' needs in the Pineville area. Located in Pineville, North Carolina and neighbors to Ballantyne, Lake Wylie, Tega Cay, Weddington and Gastonia areas we will help you find the right Mercedes-Benz for your needs.

"Charlotte's Premier Mercedes-Benz Dealer"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Tire Rotation

$34.95

Wheel Balance

$89.95

Detailing

$199.95

Electrical System Diagnosis

$126.99

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
429 lifetime reviews. Includes reviews of Mercedes-Benz of South Charlotte / smart center South Charlotte from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.8 out of 5
    October 2, 2018

    I have purchased 3 Mercedes from this dealership with excellent experiences. Darrel Kimrey is a very knowledgeable salesman and quite versed on his products.... Very professional.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Darrell Kimrey

    Sales Consultant

    (5.0) 42 reviews

    Jeff Gourd

    Sales Consultant

    NOT RATED

    Paul Newman

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    October 1, 2018

    It was a pleasure to work with Gary Childers. We found Gary to be an experienced professional who knows his product well, and when he was unsure of an... answer, he said so and got the answer for us. Working with Gary made us feel very good about our purchase. Jonathan Emmanuel demonstrated the various features and systems of the car with us prior to leaving the dealership. Jonathan is very knowledgeable and thorough, and was very patient in answering our questions.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gary Childers

    Sales Consultant

    (5.0) 30 reviews

  • September 20, 2018

    I went in to test drive a used vehicle on the lot. Dave my salesman was great. There was no pressure from him, or anyone at the dealership at any point.... There were a couple of items to be addressed and they did a great job ensuring everything was taken care of timely.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Rodriguez

    Sales Consultant

    (4.9) 47 reviews

  • 4.8 out of 5
    September 30, 2018

    I highly recommend Efrem. If you are buying a new car and value your time than you owe it to yourself to work with a professional. Someone you can trust... that will give you the honest feedback and high level of professionalism. Efrem knows the cars features inside and out. He even programmed my garage door opener. Five stars!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Efrem Lambert

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 29, 2018

    The sales and delivery department was exceptional. I have owned many, many MERCEDES BENZ vehicles over the years. They were all bought from other dealers.... Gary Childers, my sales representative at this dealership was truly a pleasure with whom to work. He made the process seamless in every way. MB of South Charlotte goes way beyond the scope of your every day luxury car dealer. I have no doubt that the follow up and service will be equal to the purchase experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gary Childers

    Sales Consultant

    (5.0) 30 reviews

  • 5.0 out of 5
    September 28, 2018

    What wonderful service from start to finish! Our salesman Gary Childers was so pleasant and kind when I contacted him about needing service on my 2018... GLS550. He arrived at my residence with loaner and took mine in to be serviced. Seriously, I felt like a princess! What other dealerships offer this kind of treatment. I would highly recommend the dealership and Gary Childers in particular to anyone looking for a great car buying experience and unparalleled service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gary Childers

    Sales Consultant

    (5.0) 30 reviews

  • 5.0 out of 5
    September 24, 2018

    My wife and I met with Mr. Gary Childers on July 24, 2018 to purchase a 2019 E-450 Coupe. Mr. Childers was very courteous and professional throughout... our discussion and attentive to the details relating to this vehicle. In a very short time we had agreed on, what I considered, a competitive, fair price and placed the vehicle order. Mr. Childers advised that the vehicle should arrive by September 30th. We received a call and took delivery of the vehicle on September 21st. This transaction from start to finish was a pleasure---Mr. Childers integrity, professionalism and vehicle knowledge made this and enjoyable experience---Thank You! Susan/Jim Brooks

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gary Childers

    Sales Consultant

    (5.0) 30 reviews

  • 4.8 out of 5
    September 20, 2018

    GREAT DEALERSHIP.EXCELLENT SELECTION OF CARS, GOOD PRICING AND FRIENDLY SALES FORCE. WOULD BUY ANOTHER CAR AND RECOMMEND TO OTHERS. DAVID WAS GREAT TO... WORK WITH. WILL DO MORE BUSINESS IN THE FUTURE.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Rodriguez

    Sales Consultant

    (4.9) 47 reviews

  • 5.0 out of 5
    September 19, 2018

    Buying a car from Mercedes Benz of South Charlette was an extremely pleasant and seamless experience. My salesman Janusz Walczak was always in contact... with me via phone and e-mail as I live in Louisiana. I was also in contact with Pat Oberer and he was excellent as well. Mr Walczak kept me updated as to the progress of getting the car to me. I would not hesitate buying another Mercedes from this dealership. Everything promised was fullfilled. Rate them a 10. Peggy Green

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Pat Oberer

    Finance Advisor

    (5.0) 6 reviews

    JANUSZ WALCZAK

    SALESPERSON

    NOT RATED

  • 5.0 out of 5
    September 14, 2018

    My husband and I have purchased several vehicles over the years and our experience at Mercedes-Benz has by far been the best! Super down to earth and very... friendly. Everyone went out of their way to ensure we had a great experience and a great deal! Darrell Kimrey was eager to help us look at a particular vehicle and was very attentive. Marc Bartalini was amazing to work with in the finance department! Marc and my husband are both Boston Red Sox fans and they had a wonderful conversation. Everyone we encountered was great to work with and super friendly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Darrell Kimrey

    Sales Consultant

    (5.0) 42 reviews

    Marc Bartalini

    Finance Manager

    (4.8) 53 reviews

    Mike Bostick

    Pre-Owned Manager

    (4.6) 22 reviews

View More Reviews