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Mercedes-Benz of South Charlotte / smart center South Charlotte

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of South Charlotte / smart center South Charlotte Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2006

The Ladies and Gentlemen of Mercedes-Benz of South Charlotte are committed to transforming the automotive industry by marrying the mystique of the Mercedes-Benz brand with personalized and magical experiences for all our customers.

...



Mercedes-Benz of South Charlotte has a strong and committed sales staff with many years of experience satisfying our customers' needs in the Pineville area. Located in Pineville, North Carolina and neighbors to Ballantyne, Lake Wylie, Tega Cay, Weddington and Gastonia areas we will help you find the right Mercedes-Benz for your needs.

"Charlotte's Premier Mercedes-Benz Dealer"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Tire Rotation

$34.95

Wheel Balance

$89.95

Detailing

$199.95

Electrical System Diagnosis

$126.99

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
457 lifetime reviews. Includes reviews of Mercedes-Benz of South Charlotte / smart center South Charlotte from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 14, 2018

    Great sales person experience, Gary Childers. We purchased a new vehicle, financed it and all went smoothly. All people we encountered were very friendly... and honed in on a great customer experience. We will be back again and recommend friends in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Gary Childers

    Sales Consultant

    (5.0) 35 reviews

  • 5.0 out of 5
    December 9, 2018

    From the minute we walked in the door, we were exceptionally taken care of. We'd recommend this dealership to all looking for a new car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bobby Sabates

    Sales

    (5.0) 16 reviews

  • September 20, 2018

    I went in to test drive a used vehicle on the lot. Dave my salesman was great. There was no pressure from him, or anyone at the dealership at any point.... There were a couple of items to be addressed and they did a great job ensuring everything was taken care of timely.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Rodriguez

    Sales Consultant

    (4.9) 49 reviews

  • 5.0 out of 5
    December 3, 2018

    This dealership has a excellent sales team and service department. I???ve brought two vehicles from this particular dealership and on both occasions I... was impressed with the level on professional, expertise, and genuine care they have for their customers.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bobby Sabates

    Sales

    (5.0) 16 reviews

    Pat Oberer

    Finance Advisor

    (4.9) 10 reviews

    Mike Bostick

    Pre-Owned Manager

    (4.6) 23 reviews

  • 5.0 out of 5
    December 1, 2018

    As always I dread the car negotiation process, however John Sim???s sales presentation moved us to selecting the best vehicle. He asked all the right... questions which sped up the selection process. Finally he offered a fair price for our trade. We knew it was a fair price because we conducted the research prior to making a decision to trade it. I would highly recommend this dealership and especially Mr Sims.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive feedback and recommendation of our dealership! If you have any further questions, please give us a call. We're always happy to... help!


    Worked with:
    JOHN SIMS

    SALESMAN

    (5.0) 7 reviews

    Pat Oberer

    Finance Advisor

    (4.9) 10 reviews

  • 5.0 out of 5
    December 1, 2018

    Jamie provided exceptional service and communications, updates and insight. I am grateful for her attention to detail and to have her as a service manager.... Thank you Jamie.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words about your experience here at Mercedes-Benz of South Charlotte. We try every day to satisfy our customers and it...¿¿¿s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.

  • 5.0 out of 5
    December 1, 2018

    I came to a service for my 2015 ML 350 and went out driving a 2017 GLS 450. How? or Why? Was not looking for a change, but great opportunities and great... people are better together. Raj came only to say hello and kindly suggested ???the flag ship???..... nothing else to say. Great experience and a new friend. Thanks Raj!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Roberto, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we ca...n do for you.


    Worked with:
    Raj Madan

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 28, 2018

    From the moment I walked in and the minute I left I was handled properly and efficiently. Thank you everyone for the white glove treatment

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know how we did! If you have any further questions, please give us a call. We're always happy to help!


    Worked with:
    Darrell Kimrey

    Sales Consultant

    (5.0) 47 reviews

  • 5.0 out of 5
    November 27, 2018

    I am beyond happy with my purchase from Mercedes Benz of South Charlotte and with my buying experience with Bobby Sabates. He has a knack for customer... service and a vast knowledge of the product he is selling. I am extremely pleased!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!


    Worked with:
    Bobby Sabates

    Sales

    (5.0) 16 reviews

  • 5.0 out of 5
    November 24, 2018

    I had an excellent experience purchasing my first Mercedes. The buying, financing and demonstration were like no other and I have purchased over 50 vehicles... in my lifetime. Thank you Marc Bartalini, Gary Childers, and Jonathan you are terrific!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Eileen, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!


    Worked with:
    Gary Childers

    Sales Consultant

    (5.0) 35 reviews

    Marc Bartalini

    Finance Manager

    (4.9) 58 reviews

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