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Reviews

Average Ratings

4.7
331 lifetime reviews. Includes reviews of AutoOne from DealerRater.com
  • happy customer!

    I knew that I wanted - another Lexus SUV, so I put in my "wish list" and Adam found the PERFECT Lexus RX 350 for me and had it brought in from New...


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    I knew that I wanted - another Lexus SUV, so I put in my "wish list" and Adam found the PERFECT Lexus RX 350 for me and had it brought in from New York.... and in my favorite color GOLD! Before the purchase, I asked for the CARFAX and SERVICE RECORDS and they showed and emailed me all of them and all of the details of the records. Luckily for me, I have known the owners, Steve and Chris Rupe, for over 35 years, and I know they are very honest people so this decision was easy for me. In addition, I felt comfortable as Adam discussed details of the car with me prior to my purchase. He always called me back when he said he would and was excellent at follow up on any of my questions. After the sale, a light came on in my new/used car. I called Adam and he said it was due to my tires not having equal pressure. I was to take my car back to where I purchased the tires and have them equally inflate them. Sure enough, the light went out! The point: the Sales Staff not only knows how to sell; they also know the cars they sell! Yesterday, I took my car back for my FREE oil change. YES, one gets 2 free oil changes per year plus a winter and a spring FREE check up if you are in their ELITE maintenance plan. Not sure what I did except purchase a car from them to get this. I was totally blown away with this FREE service that came with my purchase! I highly recommend Auto One!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • AutoOne used car purchase
    May 23, 2017

    Nice selection of clean used cars. Nice salesperson. The price you see is the price you get so double check values on line. My purchase was right ...


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    Nice selection of clean used cars. Nice salesperson. The price you see is the price you get so double check values on line. My purchase was right where it should have been Overall a pleasant experience.

    Does recommend this dealer

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  • Great customer service.
    May 23, 2017

    The staff was super friendly. I did not end up buying a car at AudoOne but everyone was super helpful while I was looking. They put the car up o...


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    The staff was super friendly. I did not end up buying a car at AudoOne but everyone was super helpful while I was looking. They put the car up on the ramp so I could inspect it and there was never any high pressure tactics. Allison Breneman was great to deal with.

    Does recommend this dealer

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  • Hassle free car buying experience.
    May 19, 2017

    Good experience buying a vehicle from AutoOne. The salesman, Paul, was straight forward with my wife and I, was not pushy, and was a very friendly...


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    Good experience buying a vehicle from AutoOne. The salesman, Paul, was straight forward with my wife and I, was not pushy, and was a very friendly gentleman to work with. There were some minor issues with the vehicle that I pointed out before purchase. AutoOne took care of them in a very timely manner, free of charge, after they had dumped a decent amount of money into the vehicle to ready it for sale.

    Does recommend this dealer

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  • Jeep purchase
    May 19, 2017

    Will Kelley was very professional and friendly. Worked and helped us to get the Jeep I really wanted despite my current situation. Also dealt wit...


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    Will Kelley was very professional and friendly. Worked and helped us to get the Jeep I really wanted despite my current situation. Also dealt with Brian who responded very quickly to my inquiry initially on the Jeep. Very friendly and helpful!!

    Does recommend this dealer

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  • Strong Work
    May 12, 2017

    Very courteous and knowledgeable staff. There are many working parts involved when purchasing a car and AutoOne works very well to gather as a te...


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    Very courteous and knowledgeable staff. There are many working parts involved when purchasing a car and AutoOne works very well to gather as a team to make the experience painless and easy

    Does recommend this dealer

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  • Car buying done right
    May 11, 2017

    Will was very helpful when helping me in the search for my new car. He did not try a push a vehicle out of my price range, he knew what I can affo...


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    Will was very helpful when helping me in the search for my new car. He did not try a push a vehicle out of my price range, he knew what I can afford and found a few cars for me to test drive before I found the right one. Will made the car buying process fun and painless. Would recommend to anyone searching for a new vehicle to check out Auto One first.

    Does recommend this dealer

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  • Truly great experience
    May 11, 2017

    This was probably the best car buying experience I have ever had! Auto One definitely had my best interest in mind and I am so grateful to Ely Ro...


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    This was probably the best car buying experience I have ever had! Auto One definitely had my best interest in mind and I am so grateful to Ely Robinson and the others that helped me with my purchase. It felt like I've known Ely for years!

    Does recommend this dealer

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  • Truly Grateful

    Probably the best car buying experience I have ever had! Great people that took great care of me. They watch out for you and your best interest....


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    Probably the best car buying experience I have ever had! Great people that took great care of me. They watch out for you and your best interest. It was as if I'd known Ely (saleswoman I worked with) all my life! If you're looking for a new or new used vehicle, Auto One is the place to go. I am truly grateful!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Painless
    May 6, 2017

    We had an exact budget in mind and very specific needs. Paul not only met the budget on the dot but also met all the requirements all in one day!


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    We had an exact budget in mind and very specific needs. Paul not only met the budget on the dot but also met all the requirements all in one day!

    Does recommend this dealer

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