This dealership is pretty bad.I could be lying. Unfortunately, one visit to the place would prove otherwise. It was the worst of the worst and convinced... me to buy a Honda Civic the next day. Although, the other VW dealership weren't near as bad as Park Cities, they were all surprisingly unprofessional. I don't understand why given the VW cars have a great reputation and great styling on all their models. I realize it might be how VW wants the dealerships to conduct business and just might be a successful business plan.