Suburban Hyundai of Troy

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
379 lifetime reviews. Includes reviews of Suburban Hyundai of Troy from DealerRater.com

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  • 5.0 out of 5
    November 28, 2020

    I recently took my new Palisade in for its first oil change. Andrew Gross was my service consultant, and was very pleasant to deal with. He answered all... my questions, and made sure I was informed about all the options the dealership offered as far as service was concerned. The service was performed within the time frame I was told it would take.

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    Suburban Hyundai

    Thank you again for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be... the case during your visit. If you have further needs or questions, please reach out!Chris LangeService Director Suburban Hyundai Troy clange@suburbancollection.com

  • 5.0 out of 5
    August 20, 2020

    My wife and I recently leased our 3rd Hyundai from Suburban Hyundai of Troy and we couldn't be happier. Our sales consultant Ben Silwinski knew exactly... what we were looking for and found us a beautiful Hyundai Sonata at an incredible price. Ben and sales manager Jeff Bushar were extremely knowledgeable and courteous, explaining all the features of the Sonata while tirelessly answering all my questions. Finance Manager, Tyray Johnson, was also very courteous and knowledgeable, explaining all the details of the contract while offering several additional options for us to choose from. All in all it was an enjoyable experience, one we intend to repeat in 3 years. Jim Fiorenzi Canton, MI

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    Suburban Hyundai

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • August 25, 2017

    I was looking to buy new Sonata. I went to few Hyundai Dealerships in area. I liked Suburban Hyundai customer Service and Sales Person Ben Sliwinski. Ben... walk me thru all the options on Sonata. I did buy 2016 Sonata Sport. an Excellent car. I would definitely recommend Suburban Hyundai and Ben Sliwinski for any car purchase needs!!

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    Shopped for a new car
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    Dealer Response

    Congratulations on the new 2016 Sonata Sport. We are glad to hear that you had an outstanding experience with Ben shopping for your new vehicle. We ...hope to serve you again in the future!

  • 5.0 out of 5
    March 29, 2020

    Ben was straightforward and honest throughout the lease process. He has been working with Hyundai for many years, so he is very knowledgable about the... product and does a great job in helping his guests decide on the right vehicle and trim package. When it came time for delivery, Ben and the finance staff at Suburban Hyundai kept the process streamlined, so that I didn't have to spend hours at the dealership. This is my third Hyundai lease with Ben, and I definitely plan on returning in the future.

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  • 5.0 out of 5
    February 1, 2020

    The dealership was very helpful and my salesman Mario Woodard went over and above to make sure we had a good experience. I will definitely recommend this... dealership and Mario to anyone who is looking for a vehicle.

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  • 5.0 out of 5
    November 1, 2018

    It was obvious that they were shorthanded in the service dept. but Chris just took it in stride. I felt like he made me a priority and he made every effort... to compensate for my bad experience with a different dealerships service dept.. I was hesitant coming there but Chris and the mechanic that worked on my car earned my confidence and future business. Thank you Chris.

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  • 1.0 out of 5
    May 14, 2018

    My car was in for some warranty work, and it took over 6 weeks to be completed. No loaner provided, no reimbursement for my rental car expense. I was... in the market for a replacement, and the pricing offered was a joke. They offered a demo model at as much as I paid for a loaded new model from a different manufacturer.

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  • 5.0 out of 5
    March 17, 2018

    Got a great deal on a 2017 sonata hybrid (March 2018). I used the online contact form and was contacted quickly. Omar was knowledgeable during the test... drive. Spoke to Tom, manager, who was very friendly. Had a coffee while I decided to purchase. No one ever pressured me. All around great job. I bought it the same night and they stayed late and never hurried me.

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    Dealer Response

    Nina J, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Hyundai! Congratulations on your new Hyu...ndai!

  • 5.0 out of 5
    March 14, 2018

    This was a basic oil, lube and filter.. The work was performed in a timely manner. The staff were friendly and listened to my request.

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    Dealer Response

    Hi Leslie, we are very happy to have provided you with such a positive experience!

  • 5.0 out of 5
    March 8, 2018

    Prompt and excellent service. I arrived at 5:00 PM and they close at 6:00 PM. They went out of their way to be sure that I had a working headlight before... they closed for the day.

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