BMW of Rochester Hills

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
1370 lifetime reviews. Includes reviews of BMW of Rochester Hills from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 22, 2020

    This was my first buying experience with BMW and it was a fantastic and pleasant experience with sales and financing. Would definitely recommend this dealership!!...

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  • 5.0 out of 5
    May 29, 2020

    Best service place , very satisfied from the guy help at the service desk , Ilya . He tried to help to get it fixed as soon was possible and to explain... the details what was wrong with my car. I will always be back at the place.

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  • February 20, 2015

    Mr. Paris was very patient with me as far going over the vehicle he always contacted me by phone or email every step of the way of purchasing my vehicle.... He did not Pressure me at any time. I had many questions many calls and many emails and he was always professional and would just address my concerns. On a scale 1-10 Brad was a 10 and above.

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  • 5.0 out of 5
    May 23, 2020

    Great experience given the circumstances. Easy process for a new lease. Financing and trade were also great. I would recommend dealership to others who... are looking.

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  • 5.0 out of 5
    May 14, 2020

    This was my first experience with purchasing a BMW. Our salesman, Frank Sandomierski, was very friendly and professional. We had to work together under... slightly different circumstances, with Covid-19 in our midst. All went smooth, my husband and I were very pleased with our experience. I would highly recommend this dealership to all interested in a beautiful BMW!

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  • 5.0 out of 5
    May 14, 2020

    Bmw of Rochester Hills has always been first rate. This most recent experience was no different. At this time of Pandemic, they were super easy to work... with for safe drop off and pick up "no contact" but still excellent communication and informative and accurate diagnosis and experience. I won't go anywhere else for BMW dealer service.

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  • 5.0 out of 5
    May 6, 2020

    Virtual buying and signing is the way to go it took all the time and effort out of buying to help accommodate the tech lifestyle.

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  • 4.0 out of 5
    May 2, 2020

    The yearly inspection was very good. They have not cleaned my car inside, in fact there was a gum wrap between the front seat. Hope all will work as usual.

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  • 5.0 out of 5
    May 2, 2020

    I had a great experience working with BMW of Rochester! Dave Ugorowski was so helpful in finding the best car for me, he gave me many options and explained... the value of each one. He was very responsive and made me comfortable with my decision.

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  • 5.0 out of 5
    March 25, 2020

    Awesome service and staff ... best BMW dealer .... Benedict , Ilya , Dylan , new car sales manage John ... all of them are so wonderful ... absolutely... recommended. will do business over and over with them

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