BMW of Rochester Hills Hours
Visit BMW of Rochester Hills for a New BMW, or Used Car in Shelby
At BMW of Rochester Hills we take pride in everything we do. We offer new BMW models and used cars to the Shelby area and have the staff in all departments to expertly serve our Shelby, Detroit, Macomb County, Oakland County, and Wayne County friends. Specifically specializing in Shelby Township, Sterling Heights, Rochester, Grosse Pointe, Bloomfield Hills, Birmingham. We want to be your choice for all BMW services in Michigan and will do what it takes to keep you 100% satisfied.
"Service is our Priority, Not just a necessity. The Eitel Dahm Difference"
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Every time I need service Ilya is my go to guy. Not only does he provide excellent service but he goes above and beyond. I never have to call asking for... an update or have to worry about what???s going on. Ilya always communicates and is on top of any issue. He also has worked with a 3rd party on my behalf and I didn???t have to repeat a single thing to the 3rd party. I won???t have anyone else handle my service needs. Thank you for all of your help. I appreciate the piece of mind you give.
This was a great experience overall from start to finish. I scheduled an appointment and was able to drop my vehicle off the evening prior and pick up... my loaner vehicle. This was extremely helpful. Afterwards once my service was started. (3 recalls, a valve cover gasket and a diagnostic on a heat issue.) I was kept informed of my entire service process. I was updated as the repairs were completed and resolved. I would highly recommend this dealership and highly recommend their service staff to anyone that is looking for an inviting, easy and satisfying experience. Thank you Jeff for your integrity and expert knowledge. X6 is running great and better than ever.
Mr. Paris was very patient with me as far going over the vehicle he always contacted me by phone or email every step of the way of purchasing my vehicle.... He did not Pressure me at any time. I had many questions many calls and many emails and he was always professional and would just address my concerns. On a scale 1-10 Brad was a 10 and above.
We needed to replace a vehicle on short notice, and wanted to do so before we left on vacation. David Ugorowski helped us make the purchase happen quickly... so we could get on the road. Thanks!
At BMW I received the best service and experienced when looking for a car. Tonya Murray was my client advisor and she was amazing! She explained everything... in detail, she provided a very good follow up and she also got a very good deal for me! I will definitively recommend this dealership and Tonya!
Tonya is someone I hope to be buying cars from for years to come. She is very experienced and knew just what I wanted and gave me the best price!
I really appreciated when the Manager came out to help when his salesmen were busy. Even though it was late, they had no problem letting me test drive... a second car. And they never pressured me into buying a car. One of the most pleasant car buying experiences that I ever had. Thanks David
This is my second BMW and the second time Tonya has been my salesperson at BMW of Rochester Hills. She is very easy to work with, answers all of my questions,... and responds quickly to my numerous emails. I'm grateful that she is my point of contact when I have any questions or concerns. Thanks again!
BMW of Rochester Hills is HANDS DOWN the best dealership in Southeastern Michigan. Absolutely everyone from Sales, to Service, to Finance, to Management... is a pleasure! I was so pleased with my first experience with salesperson Tonya Murray, that I recently returned to her for another purchase! Tonya is everything you could want from a salesperson, she is trustworthy, knowledgeable, thorough, patient, and courteous. .I live closer to at least 2 other BMW dealerships, and I still choose to give my business to Tonya and all the great people at BMW of Rochester Hills because they are so fantastic!
I leased my first BMW in 2015 and it was a great experience. Tonya was my salesperson and she greatly exceeded all my expectations. She was so helpful... and answered all of my questions. I am happy to say I just signed my second lease and I couldn't have done it without her. She is very thorough and knows exactly what the customer is looking for. Highly recommend Tonya and the dealership, very professional and very friendly.