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Reviews

Average Ratings

4.9
1068 lifetime reviews. Includes reviews of BMW of Rochester Hills from DealerRater.com
  • My experience

    Mr. Paris was very patient with me as far going over the vehicle he always contacted me by phone or email every step of the way of purchasing my v...


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    Mr. Paris was very patient with me as far going over the vehicle he always contacted me by phone or email every step of the way of purchasing my vehicle. He did not Pressure me at any time. I had many questions many calls and many emails and he was always professional and would just address my concerns. On a scale 1-10 Brad was a 10 and above.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent service
    May 24, 2017

    Mr Griffin is a knowledgeable and experienced BMW sales adviser. He made the the purchase of a BMW simple with his easy manner and vehicle knowle...


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    Mr Griffin is a knowledgeable and experienced BMW sales adviser. He made the the purchase of a BMW simple with his easy manner and vehicle knowledge.

    Does recommend this dealer

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  • Hassle Free...
    May 23, 2017

    David Griffin was a no nonsense tell like it is salesman...no high pressure sales at all....made our deal and purchase as easy as 1-2-3.... Knew ...


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    David Griffin was a no nonsense tell like it is salesman...no high pressure sales at all....made our deal and purchase as easy as 1-2-3.... Knew the details of the car, financing and didn't have the feeling that we were ever mislead with the "by the way" caveats of a deal. We are very pleased in the way we were treated, and recommend David as the guy to see....

    Does recommend this dealer

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  • Superior Service and Care at BMW of Rochester Hills
    May 22, 2017

    I had spent over 6 months looking for the perfect vehicle and BMW of Rochester Hills happened to have exactly what I was looking for. After contac...


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    I had spent over 6 months looking for the perfect vehicle and BMW of Rochester Hills happened to have exactly what I was looking for. After contacting the Sales Manager, I was pointed to Tanya Murray who was absolutely amazing in answering questions and helping me coordinate logistics (I was flying in from out of town). I arrived with my wife and the car was sitting in the service bay spotless and ready to go. All of the financing paper work was filled out and ready to go. The transaction took less than an hour and I was on my way. I couldn't recommend Tonya and the folks at Rochester Hills BMW any more. I'm even considering making the trip from out to state to buy my new BMW!

    Does recommend this dealer

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  • His service is worth the Extra Miile!
    May 19, 2017

    When you get tired of BMW dealerships with poor customer services, disrepectful sales people, and the games, just head to Rochester Hills, Trust m...

    BMW of Rochester Hills

    Thank you for taking the time to share your experience and we are happy to hear that Erick was able to exceed expectations. Our team works hard to...


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    When you get tired of BMW dealerships with poor customer services, disrepectful sales people, and the games, just head to Rochester Hills, Trust me, you'll be glad you did. I dealt with Erick Grabruck through my purchase and I wish had called him weeks sooner; I would have saved myself all the time spent shuttling between overly priced competitors and ill-trained salespeople at other dealerships. Erick made the entire experience effortless. The test drives, the discussions about the car features, the non haggle but accomodating pricing....; seriously if you have to drive the extra mile to get to Rochester Hills, DO IT. I particularly like Erick non-assuming approach to service delivery. He listened to the need of the customer; he was patient in answering questions, and more so, he made the difference from the other salespeople I've earlier dealt with at other dealerships who seemed to act with preconceived notion of who should be BMW customer. Thank you, Erick.

    Does recommend this dealer
    BMW of Rochester Hills

    Thank you for taking the time to share your experience and we are happy to hear that Erick was able to exceed expectations. Our team works hard to make sure that our customers experience is exceptional in all facets. Welcome to our BMW family and congratulations on your new Ultimate Driving Machine.


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  • Excellent experience at BMW of Rochester Hills
    May 19, 2017

    Over several years, BMW of Rochester Hills has been professional, responsive, and knowledgeable. I recommend them without reservation. David Gri...


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    Over several years, BMW of Rochester Hills has been professional, responsive, and knowledgeable. I recommend them without reservation. David Griffin is extremely helpful in patiently explaining the new technology. He responded to my text inquiry within seconds as I tried to set up BMW Connect.

    Does recommend this dealer

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  • You are Great~!!
    May 18, 2017

    First of all, thanks to David Grrifin and other david having a time to contract with us (sorry..) I bought first BMW in my life yesterday and I un...


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    First of all, thanks to David Grrifin and other david having a time to contract with us (sorry..) I bought first BMW in my life yesterday and I understood why people say that BMW is best company. Especilly, those guys in BMW of Rochester hills is all professional, helpful and kind. Later, if I buy another car, I can promise to buy with them. Thank you~!

    Does recommend this dealer

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  • Extremely Helpful!
    May 18, 2017

    David was really a pleasure to work with! I would recommend his expertise to anyone looking for a car! He was always available to answer questions...


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    David was really a pleasure to work with! I would recommend his expertise to anyone looking for a car! He was always available to answer questions and really took a genuine interest in helping us find the car we were looking for

    Does recommend this dealer

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  • All round great!
    May 13, 2017

    I had the pleasure of working with Tonya Murray to Lease a new X3 for my wife. Tonya is professional and knowledgeable! Tonya made me feel at ease...


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    I had the pleasure of working with Tonya Murray to Lease a new X3 for my wife. Tonya is professional and knowledgeable! Tonya made me feel at ease buying a pretty expensive vehicle. There was no last min payment change. Tonya can expect to see me for another BMW in the next 4 -6 months!

    Does recommend this dealer

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  • Buying my Certified 428 Covertable
    May 12, 2017

    BMW of Rochester Hills had many choices but Erick Grabruck helped me make my decision on the 2014 certified convertible simple. They provided me a...


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    BMW of Rochester Hills had many choices but Erick Grabruck helped me make my decision on the 2014 certified convertible simple. They provided me all the history and gave me a great deal on my trade in. Thanks again Erick for your support. Jerry Niester

    Does recommend this dealer

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