Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

2.0
28 lifetime reviews.
  • Great Service!

    My first encounter with Billions was a couple months ago when I only needed a new front headlight. After calling around to several area business's...


    Show Full Review

    My first encounter with Billions was a couple months ago when I only needed a new front headlight. After calling around to several area business's I chose Billions because of the price and friendliness of a man named Preston. Everyone I called were at least $20 more than what Billion was going to charge. Even the local dealership where I purchased my car and the car before that one quoted me a price that was over $40 more than Billions and another $16 or $18 for the part. Got my work done at Billions and have been back for an oil change and for servicing . The service is second to none in Sioux Falls! Also gave me a veterans discount because I have vet plates, what a very nice surprise. Didn't even have to ask! Also planning on purchasing my next vehicle from Billions

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Poor Service

    Found some rust a week after I got the truck home, which I didn't see while buying it. Contacted my salesperson & used vehicle manager and they in...


    Show Full Review

    Found some rust a week after I got the truck home, which I didn't see while buying it. Contacted my salesperson & used vehicle manager and they indicated if i brought the truck in to get the rust fixed that i'd probably get a deal on the work. I took the truck in and got an estimate. Spoke with the manager the next workday about what discount they could offer and got told on the phone he was busy and had to call me back after reviewing the estimate. Almost 2 weeks later I hadn't heard anything so i called again and was told the body shop was in control of that and i there was not they could do as far as a discount. Poor service, misleading, and i highly doubt the manager ever reviewed the quote or spoke to the body shop. The wine and dine you to make the sale then didn't seem to care about after that.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • website sucks!!

    The various dealerships vary greatly; I wouldn't go back to the Hyundai one or the Nissan. However, we love the Toyota staff and have bought 3 ve...


    Show Full Review

    The various dealerships vary greatly; I wouldn't go back to the Hyundai one or the Nissan. However, we love the Toyota staff and have bought 3 vehicles there. Why is there such a disparity? THE WEBSITE IS THE WORST: GIVES ME A HEADACHE EVERY TIME!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Poor Dealer Choice

    Car buying experience was less than pleasing. We will not use this dealer again and we will shop around this region instead.


    Show Full Review

    Car buying experience was less than pleasing. We will not use this dealer again and we will shop around this region instead.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Stay Away!

    For over a year now, I have been repeatedly bringing in my '09 Toyota Land Cruiser for squealing brakes. Every time I am told that they have check...


    Show Full Review

    For over a year now, I have been repeatedly bringing in my '09 Toyota Land Cruiser for squealing brakes. Every time I am told that they have checked everything and the squealing noise is coming from the brakes and is normal. However, upon another noise being added to the squealing, my husband did bring the car in this week. This is what we were told by our service adviser: "In a nut shell, the grinding and squealing issues have originated because of corrosion behind the wheel bearings and backing plates in rear of vehicle, causing backing plates to push against rotors. The repair will require new wheel bearings, new backing plates, along with various seals, retainers and O-rings and a rear differential service. Total for parts, labor and tax quoted at $2788. Parts would need to be ordered." So this "normal noise" I was hearing was not so normal. Now things have corroded to a point that the brakes are ruined, we need new wheel bearings, etc... amounting to almost $3000. Had things been taken seriously beginning over a year ago, the faulty parts could have been replaced before causing so much damage. Billion is claiming that they are not responsible for this. I obviously disagree. This was a major and costly over-site repeatedly made by their service team because I was not listened to as a female.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

    Hide Full Review
  • Will not work on my Fiat

    Do not go to this dealership if you want service after the car is bought.


    Show Full Review

    Do not go to this dealership if you want service after the car is bought.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Terrible! Will NEVER go back! Would rate 0 stars

    My current car, a Chevy Malibu, is on it's last legs after 8 years of reliable driving. I bought it used at another dealership and was pretty sure...


    Show Full Review

    My current car, a Chevy Malibu, is on it's last legs after 8 years of reliable driving. I bought it used at another dealership and was pretty sure I overpaid. Determined not to do so this time, I did my research. I talked to many people older and wiser than I. I approached Billions with the knowledge of exactly what my trade-in value was worth and the highest interest rate I could possibly accept. I had been pre-approved the night before I went down to Sioux Falls (a 91 mile trek from where I am currently located). The salesman had found me a car that was almost exactly what I wanted. I took a test drive and loved the car. I then asked him "What is the interest rate of the loan?" He replied with 15%. I told him I couldn't possibly take a loan on a car with that much interest. The interest alone would bury me..especially for a 4 year old car. This is when it turned sour. I was made to feel irrational... and he stopped just short of telling me so. He spent the rest of the encounter telling me how it wasn't "that much" interest and that I could "just refinance anytime you want to." Luckily, I have a friend who buys and sells cars often who told me that this guy was trying to take me. I turned down the car, especially after calculating that it almost DOUBLED the price of the car during the life of the loan. I received two emails a day after turning the car down, until I had enough and sent them an email telling them that I would never purchase a car from them and would make sure I told everyone else I knew not to get taken as well. I received a call from a customer service manager within two days. He spent the entirety of the 10 minute phone call talking to me in the most condescending manner that I'm sure he could possibly muster. He LAUGHED at me when I told him I could get a better deal and that I KNEW 15% interest was a joke. I told him that I might as well go get a new car with 0% interest. He said "Ma'am, with YOUR credit score, you wouldn't QUALIFY for 0% interest" in a tone that made me want to snap my phone in half.(My credit score is not even that low or in the "poor" category) I have never been so insulted in my life. I will NEVER return to one of their shops, and I will advise everyone I know to stay as far away as possible. VERY RUDE and UNPROFESSIONAL!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • lots of problems with vehicle

    Bought my car February of 2014 and the thing has been junk since. Lady at billion ssouth town was nice at first and then turned very rude and push...


    Show Full Review

    Bought my car February of 2014 and the thing has been junk since. Lady at billion ssouth town was nice at first and then turned very rude and pushy only reason she got my business is because my husband wanted me to have a nice vehicle. June of 2014 during the hot day my transmission stopped shifting leaving my kids.and i stranded in town do you think billion would help me? No! February of 2015 car is leaking oil. Low mileage 2007 Ford edge. I will never ever deal with billion again! I have also heard many other complaints and told my friends and family to never go there as they sell you a piece of junk vehicle.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • TOTALLY DISSATISFIED CUSTOMER

    I bought a 2000 Dodge Dakota 4x4 quad cab truck from Billion Auto in Dell Rapids. From the beginning I was treated like a number not an individual...


    Show Full Review

    I bought a 2000 Dodge Dakota 4x4 quad cab truck from Billion Auto in Dell Rapids. From the beginning I was treated like a number not an individual. Upon receiving the truck we took it for a drive and found out there were NO brakes at all in the rear of the truck. When we took it to the closest place to get it fixed they showed us there were a lot of parts missing that should have held the brake pads to the shoes. The pads literally fell out of the drums when they took the drums off. Billion refused to pay for the total cost of repairs and only reimbursed 50% of the cost. Then the temp tag had the wrong VIN number on it so we could not legally drive the truck. It has been one big problem after another. I will never go there again.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Buyer beware.

    Be very careful if you are dealing with Billion Auto in Dell Rapids. Dishonest salespeople and amateur mechanic.


    Show Full Review

    Be very careful if you are dealing with Billion Auto in Dell Rapids. Dishonest salespeople and amateur mechanic.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review