Wesley Chapel Toyota

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
1023 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 7, 2020

    Great customer service. Maintenance done correct and fast. Staff very professional and courteous . Would use their services again. Would recommend... them to families and friends

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    Came in for service or repair
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  • 5.0 out of 5
    July 6, 2020

    Jack (Sales) and Waseam (Fin) did a great job - both took time to ensure all my questions were answered, left feeling very positive. Exceeded my expectations.

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    Shopped for a new car
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  • June 12, 2016

    After my long career in sales I know a thing or two about how to help people. Andy and his associates know exactly how to accomplish that. Service is remembered... long after the price sticker is removed. I purchased a new 2016 Toyota Avalon Limited and absolutely love it.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 4, 2020

    Marcelino Santos and Wesley Chapel Toyota are the best in the business. I have dealt with so many car salesman for the past month and out of all of them... Marcelino was hands down the most understanding, hard working, kind and knowledgeable out of all them. Every person I encounter with is a 10/10. I bought my first car here and can confidently say them all made one of the most memorable experiences I have had so far in my life!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 1, 2020

    made everything extremely easy and showed true compassion, expertise and support to help find a practical vehicle for me. Great experience and would recommend... to anyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    July 1, 2020

    Truly nice staff and I appreciate people like Travis keeping as much normalcy during the new Covid guidelines, which I’m personally over that. Thank you,... Travis. I will continue to go to you for my car’s needs.

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    Came in for service or repair
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  • 5.0 out of 5
    June 29, 2020

    Great place for buying a new car. Knowledgeable personnel, courteous, polite, accommodating. Facility is clean, safe, with a nice waiting room. Good variety... of models, great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 23, 2020

    Excellent service by salesman Kelsey Nash. Even though we just went To see what prizes they were giving away He took very good care of us and when we won... the car he made sure Everything was taken care of before I left.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 22, 2020

    Very professional salesperson that responded quickly to find the car I wanted. I requested a white car with beige interior Toyota RAV 4 within a certain... price range and all were met. Politely answered all of my questions. Great customer service. Drove home with my new car. Very pleased with all aspects of enabling me to make a decision.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    June 18, 2020

    Bought a used vehicle for my 16 y/o twins to use. Paid what I consider to be a large amount of cash for the vehicle. Haggled a bit. Sat for about an... hour while the finance guy finished up whatever he was doing. (I mentioned I paid cash for the car...right) As we were handed the key/fob to the vehicle I was told there was only one? I thought this was a bit unusual as I have never purchased a vehicle where only 1 set of keys was turned over. It is going to cost me at least $300 to get another fob/key that is programmed to fit the vehicle I purchased. I would have liked to have had the only 1 key disclosed to me during the sales process instead of on my way out the door. I’m more than a bit frustrated.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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