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I was in Sioux Falls running some errands, back-up alarm and check engine light appeared. Drove over to the dealership, Josh O. had his team quickly diagnosed... and fixed the issue and I was back on the road. Thanks again!
So I thought that buying from here would solve the long old problem of buying a vehicle and it breaking down right away privately. The dealership assisted... me in every way to get a deal broke and were very polite after. So I was happy after I drove the vehicle off the lot and home. Started to notice tires were in balanced (not a big deal easy fix) but than SHTF. Had problems with mis fires and everything along those lines and trying to get the vehicle in is xxxx near impossible. But have them send me information on the warranty I had is still yet to this day non existent. They will not give me any information nor can I even find any information. So pretty much I bought a vehicle from them, and than bam. Customer service went right out the window.
Thank you for your feedback. Our goal is to always be so effective that we are able to be helpful to others. I would like to speak to you and learn ...more about your experience and the issues you are experiencing. Please contact me directly at 605-361-0361. Thank you. Rob Bunn - General Sales Manager
Great service, would come back. To work done on my vehicles so I am done with now thanks
Had appointment to change out tires on new vehicle to a different size tire. I verified the tire were in before making appointment the next day. Took over... 3 HOURS just to take off new origianal tires and remount the new tires on vehicle. I had to go verify 2 time with service person 1st correct tires being put on 2nd time 1 hour and 20 min later when will be done. The got back to me 40 min later now being close to 2 hours. They only got truck in 2 hours and 15 mins later. It took another hour to complete. Communication and service seemed to be much slower then average for a dealer or auto service location
Russ was excellent to work with and made the transaction very easy. I was very impressed with how he focused on us individually within the busy environment.
We purchased a 2017 Lincoln MKX that we had specifically ordered. Our salesperson has always been friendly and courteous and ready to answer our questions.... The service department and financial person have always been helpful and courteous also. We thoroughly enjoy entering their business knowing that we will be taken care of personally and in reasonable time.
The process was clear, simple, and easy just as you would want. I've purchased multiple vehicles through the years from Sioux Falls and have come to expect... an elevated service level which they tend to live up to.
I leased a 2017 Ford F-150. My salesman Vinny Scifo worked with me to come up with the best option for me. He did not try to push me into something I... was not comfortable with. He walked me through all my options and provided me with all the information in order for me to make the right decision for me. This is the second time I have worked with Vinny and I consider him to be "my personal salesman" who I will bring my future business to.
Very Friendly salesman and finance person. Very good experience. Will always buy from Sioux Falls Ford.
Customer service is always excellent. Sean Spec always great to work with in sales. Tire repair was quick.