Skip to main content

Ancira Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(1,071 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday Closed 10:00am–3:00pm
Sunday 10:30am–7:00pm Closed

Inventory

See all 21 vehicles from this dealership.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(1,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

The best VW dealership in Texas excellent service

I wanted to let Ancira VW know that my service assistant Andrea was incredible and profeesional which made my time at Ancira that much better .I will tell all my friends how great the servie is their ! Thank you again Duane Rohde .

5.0

The best VW dealership in Texas excellent service

I wanted to let Ancira VW know that my service assistant Andrea was incredible and profeesional which made my time at Ancira that much better .I will tell all my friends how great the servie is their ! Thank you again Duane Rohde .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Jade - Super sales guy - highly recommended

Kudos to Jade McDaniel !!! He is genius as he knows very well about his product and answered all my queries during my recent SUV deal.Jade was extremely helpful and knowledgable. He worked relentlessly without being pushy, and I appreciated that immensely. I will surely recommend Jade to my friends and family, Thank you Jade for your services. Cheers, Dinesh

5.0

Jade - Super sales guy - highly recommended

Kudos to Jade McDaniel !!! He is genius as he knows very well about his product and answered all my queries during my recent SUV deal.Jade was extremely helpful and knowledgable. He worked relentlessly without being pushy, and I appreciated that immensely. I will surely recommend Jade to my friends and family, Thank you Jade for your services. Cheers, Dinesh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Chris Brown is one of the best salesman I’ve come across...

Chris Brown is one of the best salesman I’ve come across at any car dealership!!! He’s very knowledgeable about the vehicles, even the used non-VW, ones we looked at, and bought. He is also very patient, we had three kids with us the whole time. And lastly, he is very personable. We enjoyed the shopping experience because of him! Thank you Chris!

5.0

Chris Brown is one of the best salesman I’ve come across...

Chris Brown is one of the best salesman I’ve come across at any car dealership!!! He’s very knowledgeable about the vehicles, even the used non-VW, ones we looked at, and bought. He is also very patient, we had three kids with us the whole time. And lastly, he is very personable. We enjoyed the shopping experience because of him! Thank you Chris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
1.0

Lies lies and wrong contract transfer

It’s unfortunate that a car dealership has to lie to get people to buy cars. Not only did they lie about their “free warranty and free life insurance” but they never explained that they keep the down payment, they don’t send it to the finance companies. The experience with this dealership was none other than shady, if you can stay clear of them. They don’t return phone calls and are always “unavailable”. Word of advice, don’t believe the “free” stuff they say. Also, if they say they “got down your interest rate” ALSO a lie.

1.0

Lies lies and wrong contract transfer

It’s unfortunate that a car dealership has to lie to get people to buy cars. Not only did they lie about their “free warranty and free life insurance” but they never explained that they keep the down payment, they don’t send it to the finance companies. The experience with this dealership was none other than shady, if you can stay clear of them. They don’t return phone calls and are always “unavailable”. Word of advice, don’t believe the “free” stuff they say. Also, if they say they “got down your interest rate” ALSO a lie.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
1.0

Very unhappy with this dealership. Today (2/5/21) I went...

Very unhappy with this dealership. Today (2/5/21) I went there with intent to purchase a 2021 VW Jetta S with manual transmission. The listed price on the website was 17,515. We had a nice salesperson (Stephanie) who showed us the car and took us for a test drive. She was very knowledgeable. I was ready to make the deal and asked for the "out the door" price. When going over the paperwork, I noticed there was an additional charge of over $3000 for "dealer accessories". They said these are added to all of their vehicles. It included things like $400 for key replacement, $1500 for some kind of protective coating they put on the car, nitrogen in the tires, and VIN etching on the windows. I did not want any of the items on that list and certainly didn't want to pay for them. Of course Stephanie's manager had to come over and explain to us why these were necessary and couldn't be removed. Needless to say I left and will not be back. This is an obvious "bait and switch" policy that the dealership has. Another manager subsequently texted me and offered to take most of the accessories off the price but I declined and purchased the same car from North park without all the accessories. He said in his text that the website ad mentioned the additional cost of accessories but I searched again and cannot find this anywhere. It's hard to believe that people can be so ignorant and/or gullible to fall for this type of dishonest business practice.

1.0

Very unhappy with this dealership. Today (2/5/21) I went...

Very unhappy with this dealership. Today (2/5/21) I went there with intent to purchase a 2021 VW Jetta S with manual transmission. The listed price on the website was 17,515. We had a nice salesperson (Stephanie) who showed us the car and took us for a test drive. She was very knowledgeable. I was ready to make the deal and asked for the "out the door" price. When going over the paperwork, I noticed there was an additional charge of over $3000 for "dealer accessories". They said these are added to all of their vehicles. It included things like $400 for key replacement, $1500 for some kind of protective coating they put on the car, nitrogen in the tires, and VIN etching on the windows. I did not want any of the items on that list and certainly didn't want to pay for them. Of course Stephanie's manager had to come over and explain to us why these were necessary and couldn't be removed. Needless to say I left and will not be back. This is an obvious "bait and switch" policy that the dealership has. Another manager subsequently texted me and offered to take most of the accessories off the price but I declined and purchased the same car from North park without all the accessories. He said in his text that the website ad mentioned the additional cost of accessories but I searched again and cannot find this anywhere. It's hard to believe that people can be so ignorant and/or gullible to fall for this type of dishonest business practice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Show full review
5.0

Great Customer Service

Just bought my 2nd Passat from Joe Mejia at Ancira. Great guy, always takes good care of me, even had most of the paperwork done before I arrived......and he helped return the rental car! Thanks Joe!

5.0

Great Customer Service

Just bought my 2nd Passat from Joe Mejia at Ancira. Great guy, always takes good care of me, even had most of the paperwork done before I arrived......and he helped return the rental car! Thanks Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

New car purchase

After an initial misunderstanding. The GM quickly lead his team to ensure I had a great car buying experience. This sales team well represented the Ancira reputation. Thanks!

5.0

New car purchase

After an initial misunderstanding. The GM quickly lead his team to ensure I had a great car buying experience. This sales team well represented the Ancira reputation. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Great experience!!!

Need anything from this dealership contact Chris Urbina. This salesman assisted us through the entire process and was a great !!!

5.0

Great experience!!!

Need anything from this dealership contact Chris Urbina. This salesman assisted us through the entire process and was a great !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Great experience!

Stephanie Donato was amazing. She stayed in contact with me the entire time. She did whatever it took to get me in my automobile. Thanks!

5.0

Great experience!

Stephanie Donato was amazing. She stayed in contact with me the entire time. She did whatever it took to get me in my automobile. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
4.0

Great customer service by Craig

I am very pleased with the customer service I received from Craig who went above and beyond to earn my business. He is very personable and really wants to help his clients. Unfortunately due to circumstances beyond Craig’s control, the experience was less than perfect.

4.0

Great customer service by Craig

I am very pleased with the customer service I received from Craig who went above and beyond to earn my business. He is very personable and really wants to help his clients. Unfortunately due to circumstances beyond Craig’s control, the experience was less than perfect.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
Yes No
Show full review
See all 1071 reviews