Reviews

Average Ratings

4.9
1840 lifetime reviews. Includes reviews of Rallye BMW from DealerRater.com
  • Very pleasant

    Rallye BMW is an exceptional dealership. Despite its size, they show a tremendous commitment to honesty and integrity. The price paid is competiti...


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    Rallye BMW is an exceptional dealership. Despite its size, they show a tremendous commitment to honesty and integrity. The price paid is competitive with other area dealerships, but the service experience makes the overall ownership of the car special. Even when there are unavoidable issues, you get a clear sense that the staff at the dealership strive to compensate for any inconvenience in any way possible. Time and time again, I've found Rallye BMW to stand out among luxury car dealerships in sales and service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience, Love the Pampering!
    September 6, 2017

    I picked my 2017 X3 Xline Model in Mineral White Metallic and Mocha leather interior (great combo) on August 26, 2017, what an exciting day! Larr...


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    I picked my 2017 X3 Xline Model in Mineral White Metallic and Mocha leather interior (great combo) on August 26, 2017, what an exciting day! Larry Kim was my salesperson, he was great. Larry spent a great amount of time with me, he was very patient, knowledgeable trustworthy and knows his stuff! I received my production number within 4 days. Thanks Larry for helping me build the vehicle of my dreams! Richard DeAngelo, Sales Manager and Matthew Carlson, Service Manager went over all my concerns I had including the 19" All Season Goodyear tires which I thought would have a harsher ride and not handle snow then the All Season 18" tires I was surprised, the 19" tires have a better ride I think then the 18" tires which I did a test drive with. I was also told these 19" tires will be fine in the snow, since it's an All Season tire which is good. Thank you Rich and Matt for spending a good amount of time explaining everything in detail and addressing all my concerns. Wallace Leung in Finance was great too! I am glad I took his advice and took the tire warranty and maintenance upgrade, it makes of a lot of sense since I not only own the vehicle but the tires and rims are very expensive to replace and it's a piece of mind. Thanks Wally for also spending a good amount of time with me addressing all my concerns. Terence Palmer (Genius) was great too, so patient. He explained every detail in my vehicle day of delivery. Terence advised me I can come back anytime to go over anything, since it's a lot to absorb in an hour or so. What I loved most was Terence asked me; "Do you think you can drive her (female voice Nav.) home today"? I said yes! Thank you Terence for being so concerned and making sure I knew how to operate vehicle correctly. I highly recommend this dealership if you want to be Pampered, the team @ Rallye are truly amazing!!! Mary T. Y. of Lynbrook, NY I

    Does recommend this dealer

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  • Great Service!
    September 1, 2017

    I had several issues with my BMW which Rallye BMW fixed the first time. Additionally, Bret and the Rallye BMW team needed to contact BMW USA to ge...


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    I had several issues with my BMW which Rallye BMW fixed the first time. Additionally, Bret and the Rallye BMW team needed to contact BMW USA to get a approval for a goodwill item. I am very happy they went above and beyond to fix my car.

    Does recommend this dealer
    Came in for service or repair

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  • Chy always provide exceptional service
    August 31, 2017

    Chy is an absolute value to rallye bmw. The best ive ever dealt with. I always feel important and that my issues will be addressed when I deal wit...


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    Chy is an absolute value to rallye bmw. The best ive ever dealt with. I always feel important and that my issues will be addressed when I deal with Chy. I refuse to deal with anyone else.

    Does recommend this dealer
    Came in for service or repair

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  • Disappointed with service

    The car is great but the dealership gave me multiple issues when I came across a issue with the car and never assisted me to overcome the problem....


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    The car is great but the dealership gave me multiple issues when I came across a issue with the car and never assisted me to overcome the problem. even after speaking with the service advisor I tried to get the technical issue fixed they never came to pick up the call I had to call him and find out they were not coming to pick up my car even though I had a appointment schedules. I love the car but don't think I will be doing Business with this dealership again. The only issue I'm having with the car is the back up camera, it will just show a black screen when i attempt to use it sometimes which I think is ridiculous because It's a brand new 2017 5 series and it's only been on the road for a month and is already giving me issues. Just help me fix the problem and I am not able to receive a loaner car because I'm 20 years old if they refuse to give a loaner to anyone under 21 but they sold me the car when I was 19 if I knew I would come across the problem of not receiving a loaning car I would have never bought the car. I just want the car fixed I work full time and go to school full time so I can't just leave my car at the dealer for several days I was hoping BMW would have excellent customer service when it came to problem but I guess I was wrong I wouldn't even rate the service a 1 I'm very disappointed.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Adam Romano - Phenomenal SA
    August 30, 2017

    I have had my fair share of receiving service from various dealerships and I have to say hands down that Adam had been THE best SA I have ever wor...


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    I have had my fair share of receiving service from various dealerships and I have to say hands down that Adam had been THE best SA I have ever worked with. It resonated a lot about the customer service of this dealership when I met with Adam -- he is extremely polite and really goes out of his way to take care of his customers. He is also knowledgeable of his product (i.e. BMW) and you will be surprised how many SAs in other dealerships do not know much of the services the car is being brought in for. What I also found incredible was the turnaround time. Adam made sure the services were complete in a timely/reasonable time frame. Every time I brought in my car for service, it was always complete within 1-2 days. Overall, I had an EXCELLENT service with Adam at Rallye BMW. He is highly recommended!!! Thank you!

    Does recommend this dealer
    Came in for service or repair

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  • Service Review
    August 24, 2017

    Upon arrival everything was quick and very professional. The service consultant explained everything to me in detail. Thanks for making everything...


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    Upon arrival everything was quick and very professional. The service consultant explained everything to me in detail. Thanks for making everything easy and fast. I really appreciate the great service.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent
    August 15, 2017

    Jason Moy and the team have been exceptional over my last 2 leases. I look forward to leasing my next car with Rally BMW in the near future


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    Jason Moy and the team have been exceptional over my last 2 leases. I look forward to leasing my next car with Rally BMW in the near future

    Does recommend this dealer

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  • The best experience so far.
    August 15, 2017

    Not only is the customer service stellar, but I must take my hat off to Jason Moy. I have never had someone at a dealership be so intuitive in fin...


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    Not only is the customer service stellar, but I must take my hat off to Jason Moy. I have never had someone at a dealership be so intuitive in finding what I was looking for. He took the relevant information, and showed me a car that was a perfect match on the first go. I will definitely recommend Rallye, and Jason.

    Does recommend this dealer

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  • Great experience yet again
    August 6, 2017

    After dealing with multiple BMW dealers in the tri-state area, I have to say that Peter Diaz is by far one of the best CA's to work with. This was...


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    After dealing with multiple BMW dealers in the tri-state area, I have to say that Peter Diaz is by far one of the best CA's to work with. This was my second BMW I leased through him and I have nothing but positive sentiments. He is not only professional and accommodating, but he makes the whole experience enjoyable. Pete has become my BMW go-to, but beyond that, he has also become a friend as a result. I look forward to doing more deals with him in the future and referring anyone I know to him and the rest of the Rallye crew.

    Does recommend this dealer

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