Oxmoor Hyundai

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
79 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 5, 2020

    I had such a great experience purchasing my new car! Nate (salesperson), Katie (sales manager), and Jason (insurance) were patient, kind, and made my purchase... process fun and a breeze. Highly recommend!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Ashely, I am so happy to hear Nate, Katie and Jason were able to assist you throughout your visit with us! Thank you for allowing us to earn your b...usiness!

  • 5.0 out of 5
    September 16, 2020

    Wonderful customer service from Josh, Sydney and Paul! They went above and beyond to get the exact car I wanted within a few days! Process was fast and... they answered all our questions!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Megan, We are very happy to hear that Josh Sydney and Paul were all able to assist you throughout your time with us. Congratulations on your new... vehicle and thank you for choosing Oxmoor Hyundai!

  • September 9, 2015

    Easy and honest purchasing experience with staff members who did everything possible to get us exactly what we wanted for exactly what we were willing... to pay. What more can you ask for? I'll tell you: When you go, ask for Zyler Cosby.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is always great to here how great our Sales Staff is doing. Thank you for your review and your business it is greatly appreciated!

  • 5.0 out of 5
    August 3, 2020

    Excellent , Will was very personable and knowledgeable. The dealership was very clean and impressionable. My closing was fast any efficient. I would definitely... go back for another purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Will! I am happy to hear of your wonderful experience with us! Thank you so much for choosing Oxmoor Hyundai!

  • 5.0 out of 5
    July 4, 2020

    The service was great. Nate was great to work with. The process was easy and quick. I'm looking forward to working with them again in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Kevin! We are so happy to hear of your wonderful experience with Nate! Thank you for allowing us to earn your business!

  • 4.0 out of 5
    June 29, 2020

    They didn’t have the greatest customer service. My salesmen seemed like he was doing me a favor the entire time and the car detail was not great. I took... it back up to be redone because I found candy in the backseat, which they willingly did but the result was the same. Looked like they simply vacuumed it and that’s about it. I had to go through and clean marks off the seats after. But they did work with me and got me a deal in the end.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Elle, I apologize to hear that your recent experience with us was not the best. If there is anything we can do to correct this, please feel free... to contact me at your earliest convenience. Thank you, Gabrielle Robertson, grobertson@oxmoorautogroup.com

  • 5.0 out of 5
    March 23, 2020

    Overall experience was excellent. The salesperson (Tae) was very knowledgeable and personable. Facilities were clean and modern. There were no high pressure... sales tactics used. Would recommend to everyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jeff, we are very pleased to hear Tae was able to assist you with your vehicle purchase! Thank you for choosing Oxmoor Hyundai!

  • 5.0 out of 5
    March 15, 2020

    Mr Hagen alderman was a great help will go back again he answered all our questions about the Kona we leased he followed up with calls to us make sure... we were happy thanks again

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Joseph! I am happy to hear Hagen was able to assist you with your Kona lease! We greatly appreciate your business and Welcome to the Oxmoor Hyundai... family!

  • 1.0 out of 5
    February 10, 2020

    AVOID THIS DEALER. Reached out after seeing a price on here only to have them increase the list price by $1000 without notice in the middle of our negotiation.... I had confirmed the listed price multiple times via text and phone call and they wouldn’t honor it. Finally, they tried to sneak in their $1,200 “Oxmoor Advantage” into my proposal without telling me. My advice: go somewhere else!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    JRM, I am very disappointed to hear this experience. We obviously fell short of communicating with you. Please contact me at your convenience, so I ca...n learn more about this situation. Sincerely, Gabrielle Robertson, grobertson@oxmoorautogroup.com. Thank you

  • 1.0 out of 5
    January 26, 2020

    Prices listed are false. They add on nearly $2,000 of unwanted add-ons and fees. They were quite unapologetic about it. They should not be allowed to advertise... false pricing and get away with it.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, I am sorry to hear of this. Please contact me at your earliest convenience so I can gather more information. Thank you for your time. Gabrielle..., grobertson@oxmoorautogroup.com

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