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Lancaster Car Company

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (220 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent experience

I bought my 2011 Nissan Armada and I love it !!!! Richie was super fare on my trade in and offered me his beast deal right up front. I'll be back for my sons car and my next purchase. Thanks for the great deal and excellent no haggle buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad you're happy with the Armada Tony! Let me know when you are ready to start hunting for your son! Thanks, Ritchie

Great and quick service!

Ritchie and his staff did an amazing job getting us into a quality vehicle. The buying process was quick and seamless. We are very please with the communication and service from Lancaster Car company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business, Becky and Rob! Glad you're happy with your Pathfinder!

Frank

Best buying experience ever I have bought many cars and they never where pleasant what I liked Rich the owner took care of everything we bought a car finished process in thirty minutes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad you're happy with your Corvette Frank! Please feel free to call me with any questions!

Family SUV

I was very happy with my car buying experience at Lancaster Car Company. The sales team was able to make the process easy and quick. We are thrilled with the SUV that we purchased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Matt! We appreciate your business!

Great Experience!

Ritchie was great to work with! He was friendly and welcoming right off the bat! (Which was already head and shoulders above an experience I had the week prior at a different dealer, needless to say I did not purchase from them.) We worked out a deal- and I ecstatically drove off the lot with my new (to me) Mini Countryman! I had a great experience here, thanks, Ritchie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad you're happy with your MINI Jenn! Take Care! Thanks, Ritchie

great place , nice people

great people, they let me drive away without paying a dime , well , still need to send them a check but nevertheless , great buying process, fast and smuth THANK YOU !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your purchase Marek! We're glad you're happy with your Solstice! Take care!

Great Experiencr

Bought a 2011 Ford Expedition. The online pictures and description were accurate. Low pressure. Was glad I made the trip to Lancaster.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your purchase Phil! We hope you're happy with your Expedition and we appreciate your business!

Happy Customer

I drove two hours to Lancaster to purchase Mercedes. I am glad I did. The car was just as it appeared online. Hey have a good selection of cars. I am a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Twanda! WE hope you're happy with your Benz!

Outstanding service and dealership to work with.

Would highly recommend! Great people and service, not pushy like many dealerships. Would do business with again gladly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad you're happy with your GT500 Vinnie! Take care! Thanks, Ritchie

Ritchie was great to work with!

I found a BMW X5 I was looking for at Lancaster Car Company. Ritchie was great to work with. The car was running when I got there to test drive it. I just gave him a copy of my id and was off to test it out. Ritchie did not pressure me to buy, at all. He worked with me on some particulars that I wanted. Great experience. Ended up buying the vehicle and will shop here again because of the customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad you're happy with your X5, Matt! We appreciate your business! Thanks, Ritchie