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I especially appreciate how Chris kept me informed on the progress. I knew what was being done every step of the way.
Fast friendly service always. I think being able to share small talk and a few laughs is very important and this is true every time I’ve been here.
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! - The Lawrence Hall Team
Excellent service and ease of completing all necessary paperwork-which is why I continue to drive from Dallas to Abilene to purchase all my vehicles. Adam... always exceeds my expectations.
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! - Lawrence Hall Team
Jim Corbett is someone I have confidence in for both my 2015 and 2013 SRX’s. I recently purchased my 2015 SRX and took it to Jim to make sure all systems... were in good condition. I also appreciated the call telling me what they found. That gives me peace of mind that these SRX are well maintained and in good operating condition.
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. - The Law...rence Hall Team
Friendly and quick, always nice to go into this facility, easy to check in, nice place to rest and watch tv
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. - The La...wrence Hall Team
Very courteous and professional staff! Very clean facility and very clean waiting area! Look forward to returning! Thanks for the service!
We appreciate your marvelous feedback, Stuart. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as... well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! - The Lawrence Hall Team
Before I took my car for service there I specifically called to see if they would work on it and not let it sit like the previous Cadillac dealer did and... they said oh I’m sorry they did that to you and no we will work on your car but it would be best to schedule an appointment and that will ensure no car is worked in before yours. Well you had it for 30 days and the only thing that was done is that you identified two parts not working on the AC on Monday 8/24 and I dropped the car off 7/26 for a 7/28 appointment. I had to call every week to see progress and was told were looking at it.
We appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Lawrence Hall Chevrolet Buick GMC.... We always strive to improve and give our customers top-notch service. We invite you to contact us at your earliest convenience so we can learn more and help resolve this situation together. We hope to hear from you soon. - The Lawrence Hall Team
The service department has greatly improved. I had my car back quickly. Very thankful from previous experiences. I will recommend to others.
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. - The L...awrence Hall Team
Ben was awesome, it took maybe 15 minutes total time on the phone to complete the transaction. I told him I wanted the Escalade at 8:30 am, and it was... in my driveway 150 miles from the dealership at 1:30 pm.
Thanks for the wonderful review about your recent visit with us. We strive for 100 percent customer satisfaction for each and every experience and we... hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Lawrence Hall Team
Although I was not able to work out buying my car last car from Lawrence Hall and traveled to Weatherford to get a better offer. I have still always gotten... the best service from the service department.
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and... I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. - The Lawrence Hall Team