Reviews

4.5 out of 5 4.5
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 13, 2018

    Just had my tires swap and alignment done. Everything was courteous and professional. The quality of service is excellent. Danielle is wonderful. Responsible... and responsive.

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    April 4, 2018

    Had a fantastic experience shopping for a used vehicle with the BMW Cleveland team. Keith Johnson was very friendly and helpful in helping this Volvo enthusiast... make the conversation to BMW. Everyone I met was terrific. Great car buying experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Nate, it's great to learn that you had a fantastic experience with Keith while shopping for a used vehicle. We were happy to help you. Please let u...s know if you need anything else. We look forward to seeing you again in the future.

  • March 13, 2018

    Every employee here is warm and friendly. I wouldn’t take my car anywhere else. Service is always fast and they keep you informed of any issues along... the way.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Jason, Thank you for your kind review! If you need anything else, please let us know.

  • 5.0 out of 5
    March 28, 2018

    Keith at BMW Cleveland was very professional. He as well as the team that help out everything together made my buying experience a breeze. Thank you so... much!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 23, 2018

    Cleveland BMW was so helpful, especially for a busy person such as myself. They took care of everything, ftom handling the return of my rental vehicle,... the process of purchasing new tags.... made my life and the stress of having to purchase a new car so much simpler....

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 2, 2018

    Chad at BMW Cleveland was very helpful and efficient. Got a deal done within 30 minutes and I was in my car driving home within an hour.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Robert, Thank you for the five-star review. We appreciate your feedback!

  • 5.0 out of 5
    August 17, 2017

    Anything else but professional, I recommend anyone !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Jean-Claude, Thank you for your recommendation! Please let us know if we can help you in any way. Congrats on your vehicle and we hope you enjo...y it for years to come!

  • 4.0 out of 5
    June 13, 2017

    went on line in the pursuit of a bmw x series, Cleveland bmw was able to answer my wishes of type, options and color. pricing was ok, victor answered... all my questions and options presented. looking forward in future purchases.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jack, we're thrilled that you found what you were looking for with us! We appreciate you taking the time to leave us a review. We look forward to work...ing with you again in the future, let us know how we can of service!

  • 5.0 out of 5
    January 17, 2017

    Purchased my first BMW from BMW Cleveland and let me start off by saying that my experience was absolutely amazing. I picked out a 5 series and the vehicle... was everything I expected, amazing! Jon and Marty made my buying experience one to remember.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for sharing your review, Anthony! We're glad to hear that Jon and Marty were so helpful. We appreciate your business, please let us know if w...e can be of service again!

  • 5.0 out of 5
    January 10, 2017

    Good to work with - low pressure - very polite and reassuring.

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    Shopped for a used car
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    Dealer Response

    Thanks for your review, Scott! We're glad that you had a positive experience with us. We hope to see you again!

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