Reviews

Average Ratings

4.9
1099 lifetime reviews. Includes reviews of Garavel Subaru from DealerRater.com
  • verry happy with my new truck!

    I was looking for a Toyota Tacoma and found one I liked on Cars.com. I called Garavel to make sure it was still in stock and then drove over 2 hou...

    Dealer Response

    Hello Nick: I would like to thank you for sharing you kind words regarding Edy and your positive experience during your visit with us at Garavel ...


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    I was looking for a Toyota Tacoma and found one I liked on Cars.com. I called Garavel to make sure it was still in stock and then drove over 2 hours away for the truck. As I got there Eddy came out and greeted me very kindly and was super polite throughout the entire procedure. The truck was in great condition other than a few small dings and dents. They also gave me the best trade-in value for my car compared to a few other dealers. Over all I am very very happy with my purchase and the 2 hour drives were well worth it! Thank you Eddy and thank you Garavel Subaru!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Nick: I would like to thank you for sharing you kind words regarding Edy and your positive experience during your visit with us at Garavel Subaru. I am delighted to hear that you were pleased with the negotiation of your exchange vehicle, and that you are so happy with your new truck. It is always a very good feeling to receive such high compliments from a satisfied client. Thank you again for your kind words and for allowing Garavel Subaru the privilege of earning your business. John J. Henesy Business Development Manager


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  • Rapid, perfect purchase
    July 23, 2017

    I especially appreciated Joe's "educational" approach to sales as his information mirrored my previous research. A hard sell style would have dri...


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    I especially appreciated Joe's "educational" approach to sales as his information mirrored my previous research. A hard sell style would have driven me out of the lot. Decided on a used Forester in what seemed like minutes and everything happened rapidly after that.

    Does recommend this dealer

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  • Great people and quality cars. Very satisfied.
    July 23, 2017

    his was my first time buying a car and I found this dealer by chance. Hearing stories about how awful buying used cars can be, I was prepared for...


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    his was my first time buying a car and I found this dealer by chance. Hearing stories about how awful buying used cars can be, I was prepared for the worst but met the best. It was a great experience. April my sales person was kind, friendly, and patient as I changed my mind and went around in circles. She worked with me on some special circumstances. She listened, made suggestions, and let me decide. She didn't push and pressure. Jeff drove the car and I over to an independent mechanic of my choice to get it inspected. He was very friendly and helpful. The nobody at the dealer had any problems with my request, either. The mechanic found a few minor areas that needed service (this was a 6 year old car with 80k miles so it wasn't a surprise). But no major surprises, and there were no discrepancies with the service record Garavel showed me earlier. I worked through finance with Tom. I had no idea about the process, little credit history and only an out-of-state, paper license to certify my license renewal. Still, he was patient, explained the process, worked with me, and never rushed me as I took my time reading through the papers in detail. There was a bit of negotiation but I ended up walking away satisfied. During the process Lulu kept me company in the waiting room. I was also confident in the car. The dealer provided a warranty, carfax, and showed me the service records of what they worked on when it arrived (belts, fluids, a/c, checks, etc). The price of the car reasonable. KBB checked out. What I found on autotrader in neighboring towns was priced similarly. Some a bit more. Some a bit less. I decided to buy at Garavel because of the confidence they gave me in the car, service work, warranty, and the peace of mind everyone gave me. I can't recommend this dealer and its team more highly.

    Does recommend this dealer

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  • Amazing service
    July 22, 2017

    Thanks to Sam Moskow, who put up with me right after my old Subaru was stolen, surviving through a bank that had a problem with certified checks. ...


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    Thanks to Sam Moskow, who put up with me right after my old Subaru was stolen, surviving through a bank that had a problem with certified checks. He was professional, pleasant and made the experience of getting a new car just the BEST!

    Does recommend this dealer

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  • Great experience
    July 22, 2017

    Helpful staff and gave me a great price on my car. Would recommend to anyone looking for a new Subaru. Thanks guys for all your help.


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    Helpful staff and gave me a great price on my car. Would recommend to anyone looking for a new Subaru. Thanks guys for all your help.

    Does recommend this dealer

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  • Seemless Car Buying
    July 21, 2017

    Aside from the new business model Tesla has shown the world, there is one other: good old fashion friendly customer service and low pressured sale...


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    Aside from the new business model Tesla has shown the world, there is one other: good old fashion friendly customer service and low pressured sales. Garavel does this and I implore you to see for yourself. We looked at a half dozen auto manufacturers solutions for our need to transport and the height of the car was critical so keep in mind we could have easily opted for a new BMW, Mercedes, or Mini for price was not our main driver. In fact we looked at all those solutions and in the process realized that the "luxury Euro market" has such a misunderstanding of their customer needs they don't even listen to the customer. I won't belabor the point but can say without a doubt we made the right choice by going to Garavel. Nicole at Garavel and the whole dealership sold us on the importance of kindness, courtesy and good listening skills. Jose in finance was equally as personable, effecient, and handled our corporate purchase needs without flaw. Attributes none of the other dealerships exhibited! May they continue to prosper and keep up the soft skills of listening and meeting the customer where they are at.

    Does recommend this dealer

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  • Excellent car purchasing experience.
    July 21, 2017

    Gary Baumann did a great job selling me a great automobile. I will recommend Gary to anyone I know who is interested in purchasing a Subaru.


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    Gary Baumann did a great job selling me a great automobile. I will recommend Gary to anyone I know who is interested in purchasing a Subaru.

    Does recommend this dealer

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  • Our Second Subaru
    July 21, 2017

    We brought our 2013 Outback in for service and decided at the last minute to trade it in for a new one. We walked out less than 24 hous later.with...


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    We brought our 2013 Outback in for service and decided at the last minute to trade it in for a new one. We walked out less than 24 hous later.with a 2017 outback. The staff is knowledgeable, efficient and no nosense.

    Does recommend this dealer

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  • Great Experience
    July 19, 2017

    Sam did a great job in getting us into the right vehicle. Knowledgeable, hard working ,and very easy to work with Jose explained everything to us...


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    Sam did a great job in getting us into the right vehicle. Knowledgeable, hard working ,and very easy to work with Jose explained everything to us and got us in and out.

    Does recommend this dealer

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  • Great car, exceptional dealer.
    July 19, 2017

    My salesman at Garavel is Gary. Gary is knowledgeable, friendly, and helpful without being intrusive. He explained the various models, grades, pac...


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    My salesman at Garavel is Gary. Gary is knowledgeable, friendly, and helpful without being intrusive. He explained the various models, grades, packages and options clearly and concisely. He got me the exact, new 2018 model I wanted, even to the color and individual options, and with only a 5 day wait.

    Does recommend this dealer

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