Reviews
Write a reviewDrove from out of state after having me put down a $1000
Drove from out of state after having me put down a $1000 non-refundable to reserve the vehicle. This made going back home empty handed a difficult prospect. Despite some damage and a missing part that I did not notice in the pictures, they refused to budge even a dollar. I will have to have this repaired at a local collision shop. Not serious, but they could have budged a touch to accommodate that. They will be very legalistic about their pictures, so make sure to ask any questions about what you see before hand. In my case, due to the expense of the trip and the non-refundable reservation, they knew that they had me. Also, there is a surprise $500 dollar or so document storage fee that was not mentioned in the add to my knowledge and which I then had to pay vehicle sales tax on. This fee seemed like an excessive nickel and dime move. They didn't try to sell any sort of warranty or push a particular type of financing. All in all, it was relatively straightforward if a bit stingy.
Drove from out of state after having me put down a $1000
Drove from out of state after having me put down a $1000 non-refundable to reserve the vehicle. This made going back home empty handed a difficult prospect. Despite some damage and a missing part that I did not notice in the pictures, they refused to budge even a dollar. I will have to have this repaired at a local collision shop. Not serious, but they could have budged a touch to accommodate that. They will be very legalistic about their pictures, so make sure to ask any questions about what you see before hand. In my case, due to the expense of the trip and the non-refundable reservation, they knew that they had me. Also, there is a surprise $500 dollar or so document storage fee that was not mentioned in the add to my knowledge and which I then had to pay vehicle sales tax on. This fee seemed like an excessive nickel and dime move. They didn't try to sell any sort of warranty or push a particular type of financing. All in all, it was relatively straightforward if a bit stingy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Wouldn’t buy online
Purchased the 2005 Jag online with assurance that if there were any problems they would pay for repair needed . Upon delivery we took the car out for drive and check engine light came on and it almost stalled. We took it to several garages for diagnostic ( one place was chosen by Done Deals). After receiving information Done Deals refused to pay for any repair work needed. They wanted the check engine light to be cleared and we would have to hope for the best. After arguing with us we ended up having to rent a trailer at our expense and took time off of work to drive it back. Once there they still argued with us.
Wouldn’t buy online
Purchased the 2005 Jag online with assurance that if there were any problems they would pay for repair needed . Upon delivery we took the car out for drive and check engine light came on and it almost stalled. We took it to several garages for diagnostic ( one place was chosen by Done Deals). After receiving information Done Deals refused to pay for any repair work needed. They wanted the check engine light to be cleared and we would have to hope for the best. After arguing with us we ended up having to rent a trailer at our expense and took time off of work to drive it back. Once there they still argued with us.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They lied to me car was sold i spend my time for them I m
They lied to me car was sold i spend my time for them I m not happy
They lied to me car was sold i spend my time for them I m
They lied to me car was sold i spend my time for them I m not happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, the name that you showing here Nooo does not exist in our database, It would be very helpful to know who you are. What issue did you have and if you ever got in contact with us. Please email us at sales@donedealmotors.com to help us identify your issue.
Dealing with Oliver at done deal motors made my car
Dealing with Oliver at done deal motors made my car buying experience a breeze. She made the process smooth and easy and got me a great deal. I highly recommend this dealership. Thank you Oliver!!
Dealing with Oliver at done deal motors made my car
Dealing with Oliver at done deal motors made my car buying experience a breeze. She made the process smooth and easy and got me a great deal. I highly recommend this dealership. Thank you Oliver!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything went well.
Everything went well.Test drive through sale. Mr. Madden was my go to guy and I'm happy.
Everything went well.
Everything went well.Test drive through sale. Mr. Madden was my go to guy and I'm happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You
Buyer Beware
Buyer beware. Purchased a car around 4 months ago. When test driving the car, the salesperson said that the car had an issue with the gear shift, but that it would be fixed prior to me taking home the car. Upon pickup, salesperson assured me that the issue was fixed. After around 2 months owning the car, the gear shift issue started happening again. I have reached out to the salesperson twice, with no response back. I'm now on the hook to fix the car. Severe lack of integrity from this dealership. Look elsewhere if purchasing.
Buyer Beware
Buyer beware. Purchased a car around 4 months ago. When test driving the car, the salesperson said that the car had an issue with the gear shift, but that it would be fixed prior to me taking home the car. Upon pickup, salesperson assured me that the issue was fixed. After around 2 months owning the car, the gear shift issue started happening again. I have reached out to the salesperson twice, with no response back. I'm now on the hook to fix the car. Severe lack of integrity from this dealership. Look elsewhere if purchasing.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Dealership
I had the best experience buying my car with Done Deal! The dealership was very easy to work with, the entire process was very smooth. They have a high quality vehicles and excellent service;no price changing, no hidden fees or costs. Oliver was so nice and helpful, she answered all my questions and I really appreciate that. Truly Five star business and people!
Best Dealership
I had the best experience buying my car with Done Deal! The dealership was very easy to work with, the entire process was very smooth. They have a high quality vehicles and excellent service;no price changing, no hidden fees or costs. Oliver was so nice and helpful, she answered all my questions and I really appreciate that. Truly Five star business and people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Due to unexpected circumstances I was put in a situation...
Due to unexpected circumstances I was put in a situation where I needed to find another vehicle quickly. I’ve always wanted a truck and it wasn’t until July 2021 when that want became a reality. I purchased a 2014 RAM from Done Deal Motors. Nick M. was nothing short of a pleasure to work with. From making a deal to conversing after the deal had been made, Nick M stuck by his word and made it such a smooth process. There were a couple of things about the truck that I had pointed out upon first viewing it that needed to be addressed and Nick made sure everything was taken care of. I absolutely love my truck! I highly recommend Done Deal Motors and 100% recommend anyone who needs a vehicle to speak to Nick M. Buying a vehicle is certainly stressful but if you’re in need of one be sure to speak to Nick! Thank You!
Due to unexpected circumstances I was put in a situation...
Due to unexpected circumstances I was put in a situation where I needed to find another vehicle quickly. I’ve always wanted a truck and it wasn’t until July 2021 when that want became a reality. I purchased a 2014 RAM from Done Deal Motors. Nick M. was nothing short of a pleasure to work with. From making a deal to conversing after the deal had been made, Nick M stuck by his word and made it such a smooth process. There were a couple of things about the truck that I had pointed out upon first viewing it that needed to be addressed and Nick made sure everything was taken care of. I absolutely love my truck! I highly recommend Done Deal Motors and 100% recommend anyone who needs a vehicle to speak to Nick M. Buying a vehicle is certainly stressful but if you’re in need of one be sure to speak to Nick! Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Extremely poor experience. Would not recommend.
.....................................................DO NOT GO HERE..................................................... Terrible service. Manager was rude and disrespectful. Yelling in my face and jumping out of his seat with accusations. Clearly I was being treated differently because of my race and gender. If I could rate it negative stars I would.
Extremely poor experience. Would not recommend.
.....................................................DO NOT GO HERE..................................................... Terrible service. Manager was rude and disrespectful. Yelling in my face and jumping out of his seat with accusations. Clearly I was being treated differently because of my race and gender. If I could rate it negative stars I would.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
14 E350
Came in to trade my old van in for a newer version. Kervin was very helpful and made the buying process very easy. Thank you !
14 E350
Came in to trade my old van in for a newer version. Kervin was very helpful and made the buying process very easy. Thank you !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase