Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
225 lifetime reviews.
  • new CAR PURCHASED

    thankyou!!!! Mike was great! went back to Bay State to purchase another car after having a great experience purchasing y daughter a new one as w...

    Dealer Response

    Thanks, George! We're happy to help however possible. If you ever need any help, please give us a call!


    Show Full Review

    thankyou!!!! Mike was great! went back to Bay State to purchase another car after having a great experience purchasing y daughter a new one as well! would def rec anyone looking for a car to visit!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, George! We're happy to help however possible. If you ever need any help, please give us a call!


    Hide Full Review
  • Excellent oil change

    I loved the service I got @baystate ford in south EASTON. There was no appointment needed for my oil change and not only did they change my oil bu...


    Show Full Review

    I loved the service I got @baystate ford in south EASTON. There was no appointment needed for my oil change and not only did they change my oil but they did a whole overview of my entire car and let me know things about my back brakes.. I was very satisfied with the quality and the quickness of the service I received and the technicians were very polite and explained everything I needed to know about the car in detail. 5 star rating here!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent

    My service needs weee taken care of in a timely matter at the price I was told.


    Show Full Review

    My service needs weee taken care of in a timely matter at the price I was told.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Dodge Caliber

    Not only was buying my car a great experience, anytime I require service the staff is always so friendly and helpful.

    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Baystate Ford, Inc. for all of your automotive needs. Please don't hesit...


    Show Full Review

    Not only was buying my car a great experience, anytime I require service the staff is always so friendly and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Baystate Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.


    Hide Full Review
  • Extremely happy customer

    Always extremely happy when I visit this dealership. From the sales manager Bill, to my awesome sales person Julie Eames, and of course Kyle at q...


    Show Full Review

    Always extremely happy when I visit this dealership. From the sales manager Bill, to my awesome sales person Julie Eames, and of course Kyle at quicklane. Everyone is the best, great experience. Thank you

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • good service , some unnecessary repairs suggested

    I think my car is in much better condition but as I'm told now by other Reputable mechanics some of these repairs could have waited . But with tha...

    Dealer Response

    We really appreciate your feedback! Thanks again for your business! Take care!


    Show Full Review

    I think my car is in much better condition but as I'm told now by other Reputable mechanics some of these repairs could have waited . But with that being said I'm $675. Broker but I'm happy with my car and all the staff is very friendly and the facility is clean , my rental was waiting for me to be able to leave out and continue on with my day while my car was being repaired .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! Thanks again for your business! Take care!


    Hide Full Review
  • 2015 Edge PTU Replacement

    Everything went well with the repairs. The car was ready when promised.


    Show Full Review

    Everything went well with the repairs. The car was ready when promised.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Quick Lane Service

    Great service at reasonable prices. No appointment needed most times.

    Dealer Response

    We appreciate your recommendation of our dealership, Richard! Thank you so much for choosing Baystate Ford, Inc. as your first choice for service!


    Show Full Review

    Great service at reasonable prices. No appointment needed most times.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your recommendation of our dealership, Richard! Thank you so much for choosing Baystate Ford, Inc. as your first choice for service!


    Hide Full Review
  • Baystate Ford

    We only have our car serviced at Bsystate Ford, they know what they are doing. The staff us amazing and keeps you posted on what's going on. The w...


    Show Full Review

    We only have our car serviced at Bsystate Ford, they know what they are doing. The staff us amazing and keeps you posted on what's going on. The waiting areas are clean and comfortable. I can't say enough good things about this place

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Experience

    Chuck was extremely helpful in choosing a car that was perfect for me, and making the process efficient. I would certainly recommend him to my fa...


    Show Full Review

    Chuck was extremely helpful in choosing a car that was perfect for me, and making the process efficient. I would certainly recommend him to my family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review