Brick City Motors

2.8 out of 5 2.8
Rectangle 48
Sales 9:00 AM - 8:00 PM

Brick City Motors Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2017

We realize that you have lots of choices. Buying a car is never easy. What sets us apart? Our desire is to ensure you have the best car buying experience. We consider customer satisfaction to be our highest priority. Throughout each of our departments, the emphasis is always on putting our customers' needs first.

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Our staff goes through continuous, certified customer service training. We provide a 24 hour hot line so we are always available. Our cars, unless marked "as is" come with a 6 month, unlimited mileage, limited warranty. We have available 200 cars for sale in all price ranges. Providing you more choices, bigger selections.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.8 out of 5 2.8
57 lifetime reviews.

Read reviews that mention:

  • 1.0 out of 5
    March 23, 2021

    I purchased a 2007 Suzuki SX4 on Wednesday, March 17th, 2021 at 11am. I initially came the day before to look at a different car but I ended up falling... in love with the Suzuki. I put a down payment on the car of $1,000 the night before when the system came up but I could not fill out any of the paperwork at that time. The next day, Wednesday the 17th, I came back to put down the rest of the money for the car. Gary assured me that the car was in good condition multiple times and said that he had the mechanic on duty look at the vehicle and it passed the “inspection” that they did. Gary took the rest of the money before allowing me to take the car for a test drive, claiming that it was a part of the process. After the funds were taken, Gary, my boyfriend and myself took the car for a test drive and nothing was wrong with the car, none of the check engine lights came on and it was at this time I asked was there anything I should know about and he said No, everything was fine. After leaving the lot, and dropping my boyfriend off at home, about 15 minutes past and the check engine, airbag, and tire pressure lights came on. I didn’t have time to take it back that day, so the next day I took the car to a mechanic to run diagnostics. I was told that the catalyst converter needed to be replaced and this was something that should have been caught during the inspection that the dealership should have done. My car will not pass state inspection without the catalyst converter. I immediately took the car back to the dealership where I was told that there was nothing that they could do until Monday and how I shouldn’t be worried about driving etc. The manager was very nonchalant about the whole situation and I felt as though he did not care how concerned I was about something that I was told should have been corrected before I even came and picked the car up. He told me that they only use their mechanics and don’t believe what anyone else says because their mechanics are the best. This whole situation really took the joy of purchasing my very first car by myself with my own hard earned money away. Edit: I took my car there on Monday and the service manager said that all they had to do was clean out the catalytic converter. It is now Tuesday and my check engine light came back on. And during my visit on Monday, I find out that the warranty that they offer is a tune up warranty. I was not offered any other warranty at the time. Definitely bring a mechanic with you if you decide to visit this dealership so you know what type of vehicle that you are getting. Don't go just by what they say.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 27, 2020

    Drove a few a hours to check out a vehicle they had listed for sale. First of all, theres no where to park and the cars are literally parked side by side... making it so hard to maneuver around to even see a particular one. They had us park across the street and walk to the lot. The vehicle was tucked and buried all the way in the far corner of the lot even though we called ahead of time and said we'd be coming. The so-called "in good condition" vehicle had so many issues, it was ridiculous. The right side had a huge damage, the left sliding door wouldn't open properly, the DVD monitor was missing the control panel. We tried asking where a specific part of the vehicle and was told it doesn't usually come with it, but when we said it was supposed to, we were told "oh we don't know where it is". We didn't even bother trying to test drive since they had to move half a dozen cars just to get the van out. When we said we'll pass because the price was too much and the issues were too many, they tried lowering the price in order to get us to buy it. The sales person helping us seemed very shady and the description on their website was inaccurate.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
  • September 28, 2020

    Thanks Gary! You’re the best! My vehicle match maker Gary Longo, matched me with a wonderful vehicle, a Honda CR-V. I am so happy! I had another vehicle... in mind and Gary gave me advice that was worth it! Gary was right he sells people happiness and I am very happy!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 30, 2020

    I bought a Truck from them in the month of October 2020 and 21 days after I bought it, it had problems and the dash lit up with error messages. I admit... that the vehicle had a lot of miles on it but I shouldn't have a check engine light and horrible vibrations, 21 days after buying it. Maybe after 6 months or something, I can see needing to do some work but not 21 days. And of course I bought the truck as a "AS IS" vehicle so no warranty but I didn't think it'd be a problem, especially after they said "they stand behind their vehicles!" When I called, they said they'd get back to me and it never happened. I had to call them 3 times to get someone. And all they said was that they'd give me a break on the repairs. How about fix the crap you gave me! It's sad that even during COVID, you still really can't trust small businesses. NEVER AGAIN!

    2.0 out of 5
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    2.0 out of 5
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    Does not recommend this dealer
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    November 22, 2020

    I bought a Truck from them in the month of October 2020 and 21 days after I bought it, it had problems and the dash lit up with error messages. I admit... that the vehicle had a lot of miles on it but I shouldn't have a check engine light and horrible vibrations, 21 days after buying it. Maybe after 6 months or something, I can see needing to do some work but not 21 days. And of course I bought the truck as a "AS IS" vehicle so no warranty but I didn't think it'd be a problem, especially after they said "they stand behind their vehicles!" When I called, they said they'd get back to me and it never happened. I had to call them 3 times to get someone. And all they said was that they'd give me a break on the repairs. How about fix the crap you gave me! It's sad that even during COVID, you still really can't trust small businesses. NEVER AGAIN!

    3.0 out of 5
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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2020

    My experience with Winnert Arno was excellent. My sincere appreciation for the outstanding sales service he has given me throughout my car Financing transaction.... He was .very knowledgeable,, patient and helpful. Kind, considerate and professional service means the world to me. I am delighted with my purchase. I'd definitely recommend Winnert Arno and Brick City Motors to my friends and neighbours.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    March 2, 2020

    Car was purchased on 2/17/2020. We drove it straight to our mechanic. It was at our mechanic for 2 weeks. That cost us $1,900- which we receive discounts... because they are close friends of ours. Tie Rods The control arm-which we were prepared for. Rotors pads coolant reservoir alignment From there, we had to take it to the Cadillac dealer because there were still safety issues/concerns. Here's that cost to us: $5,700. timing chain struts and top mounts back up camera If you consider purchasing a vehicle from Brick City, bring a mechanic with you.

    4.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 3.0 out of 5
    March 2, 2020

    Initially wrote positive reviews. We are well aware of the gamble, purchasing a vehicle at a "smaller" dealership. we liked the employees, and our salesman... Gary. If I want to stay positive, and give them the benefit of the doubt, MAYBE they didn't know the extent of the issues with the vehicle. Long story short. No exaggeration, and no expectations that we would have any recourse. More of a "lesson learned".... Purchased vehicle on 2/17/2020. Drove it straight to our mechanic. $2,000- major amount of work and parts. control arm front strut mounts rotors, pad coolant reservoir regular maintenance- oil change, alignment From there, had to take it to the Cadillac dealership. Just got the quote.. $6,000. timing chain struts back up camera replaced. Not happy.

    5.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 4.0 out of 5
    February 22, 2020

    Had a great experience very helpful. I was in need of a car fast and I’m glad I chose Brick city motors. I will definitely recommend this place to whoever... want a reliable vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    September 7, 2019

    I was a little skeptical when I saw Brick City Motors offerings online. They seemed a little too good to be true. I figured we would get there and they... would say, Oh sorry someone just bought that but we have this "X" that you might be interested in. BUT that was not the case. Manny, our salesman was upfront about faults and potential work needed. He allowed us to do some real diagnostic testing. The car passed with flying colors. Did I also mention the very fair prices? Will recommend to nyone ooking for a used car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
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