I found a car I was interested in on Evergreen Subaru's website, called the dealership and made an appointment to drive the car. The salesman, Greg, ...was pleasant, low-key and helpful. I drove the car home and they delivered my old car to my house the next day, part of their Lifetime Valet service, even though I live about 50 miles away.
Initiated contact on line and consumated on telephone. Friendly, helpful, up front folks to deal with. They even delivered my new car at no charge.